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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Quick response, clear communication!
Business response:
Hi, Mike. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
The installers did a great job and the product looks great. I am very happy with my windows!
Business response:
Hi, James. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
From initial meeting to discuss the pricing, to scheduling the install, to the install date itself- every step of the way was straightforward and explained very well.
Business response:
Hi, Andrew. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
Great job of installing windows
Business response:
Hi, James. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
Product is at par with the best
Business response:
Hi, Marilou. Your feedback is highly appreciated. Thank you for the review!
The process started out great windows installed quickly and accurately but follow up for issues I had took a year to resolve
Business response:
Mark, we are truly sorry to hear about the timeliness of resolving concerns with your project and understand your frustration. To discuss any concerns you have at this time directly, please contact us at (855) 293-7813 for assistance.
Salesman was professional., and installation team was excellent
Business response:
Hello, Customer. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
Fast, and very professional install. Windows are high quality.
Business response:
Hi, Clem. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us at Universal Windows Direct with your home improvement project! ^J
Price very high
Business response:
Hello. Thank you for your feedback. We are sorry to hear we were not able to meet your budgetary needs. We do consider a number of factors and resources before estimating a project's cost so that we can continue to offer the most competitive price installation to a homeowner. Best wishes on the completion of your window replacement.
Universal Windows Direct of Cleveland has a 4.7 star rating with 5,200 reviews.
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 11:00 a.m.