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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.74,579 reviews
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Robert H.'s profile image
a year ago

We're still waiting for the work to be completed. 

Business response:

Hi Robert, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! ^J 

Carl V.'s profile image
a year ago

As your commercial says, "Our house has a new glow, we love our windows" 😃 

Business response:

Hello, Carl. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Cassie O.'s profile image
a year ago

Great total experience! Quick and efficient for each step of the process! My house is so quiet now with the new windows and they look great! Thank you. 

Business response:

Hello, Cassie. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! We are thrilled to hear you're loving your new windows from us!^J 

Barbara B.'s profile image
Barbara B. 
a year ago

real nice windows 

Business response:

Hi, Barbara. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Jim B.'s profile image
a year ago

This was our 4th installation with UWD and we’ve been very happy with all of the products, windows, siding and patio door. 

Business response:

Jim, we are thrilled to hear you have continuously chosen us at Universal Windows Direct for your home-improvement needs. We appreciate your feedback and trusting us once again! Thank you for being a loyal customer of UWD!^J 

Maureen S.'s profile image
Maureen S. 
a year ago

From start to finish, Universal Windows Direct was a pleasure to work with. They communicated the status of my order and install without me having to contact them. The installers, Aric and Ryan, were completely professional and knowledgable, and very efficient. I was told that the six windows would be installed in one day, and they were. Not only that, Aric and Ryan cleaned up thoroughly and, of course, took away my old windows. I would have no qualms about recommending Universal Windows Direct and will definitely consider u... read more

Business response:

Hello, Maureen. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Lynda O.'s profile image
a year ago

The gentle man was very efficient and did the job in good time. 

Business response:

Hi Lynda, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

David Z.'s profile image
a year ago

Professional, timely, and quality work. 

Business response:

Hi, David. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Terry C.'s profile image
a year ago

Highly recommended 

Business response:

Hi, Terry. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 4,579 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 11:00 a.m.