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Universal Windows Direct of Cleveland

4.9

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.91,993 reviews
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Sarah Beck's profile image
Sarah Beck 
recommend  Recommended
5 years ago

Cody was professional in speech and honest in product promotion. I appreciate the time and effort he took with us as we look forward to getting windows from Universal Windows Direct. 

Business response:

Sarah thank you for choosing UWD and for taking the time to speak on Cody's professionalism. He has been a wonderful addition to our team because he cares abou giving each homeowner his best. 

Beverly Klimas's profile image
Beverly Klimas 
recommend  Recommended
5 years ago

We had a very positive experience getting our windows and patio door from Universal Windows Direct. Everyone was knowledgeable and helpful. Thanks to Matt, Caitlin, Ariana, Todd and especially to the installers Jake and Merit. They not only did a great job, they meticulously cleaned up when done. “We love are windows and patio door.” 

Business response:

Welcome, welcome, welcome to the Universal Windows Direct family Beverly! Thank you for choosing us. 

Wendy Klaas's profile image
Wendy Klaas 
recommend  Recommended
5 years ago

Tim and the siding crew did a wonderful job! 

Joanne Semilia's profile image
Joanne Semilia 
recommend  Recommended
5 years ago

This was a great experience from the get go. Jake, the salesman was very thorough. Troy a Brandon, the installation team, were prompt and worked hard to get the job done. They were GREAT! I highly recommend. My windows are beautiful. Love My Windows! 

Business response:

Joanne, thank you so much for sharing your great experience. We love that you "love our windows'! Tahnk you for choosing Universal Windows Direct for your project. 

Ross Nimrichter's profile image
Ross Nimrichter 
recommend  Recommended
5 years ago

I give a big shout out to Tim and his boys for a totally professional, and excellent job on the siding on my house at 3054 Kay Ave. Lorain, Ohio I am very pleased with the job!!!!! 

Business response:

Alright Ross! Thank you so much. Our products are only as good as our fabulous installers. 

Laney Renee Christman's profile image
Laney Renee Christman 
recommend  Recommended
5 years ago

Would recommend to anyone! Great friendly clean service. 

Business response:

Laney we thank you for the opportunity. Glad to hear you are happy with our work. 

Jennifer Hollar's profile image
Jennifer Hollar 
recommend  Recommended
5 years ago

Thank you Cody Hinkle for taking the time to come out on a Saturday to discuss getting gutter system for our house and outbuildings. you were thorough in explaining the systems benefits and different finance options available. 

Business response:

Jennifer you now know what makes Universal Windows Direct different from the rest thanks to Cody! He is a keeper. Thank you for having him in your home. We look forward to installing your project. 

Deborah Kohler Allen's profile image
Deborah Kohler Allen 
recommend  Recommended
5 years ago

We had windows installed Tuesday. They did a wonderful job. The three gentlemen were prompt, kind. Courtesy, and did a wonderful job. Office staff is great. 

Business response:

Deborah thank you for sharing your experience working with Universal windows Direct. 

Joe Benjamin's profile image
Joe Benjamin 
recommend  Recommended
5 years ago

We put in 7 very large windows and received a great price and install. I would highly recommend these guys. 

Business response:

Congratulations on your new windows Joe. We appreciate the recommendation. 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.9 star rating with 1,993 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open at 8:00 a.m.