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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Promp, quality installation ahead of quoted time.
Business response:
Hi, Mark. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
The whole process was so easy, and did a great job on installing all my windows on the same day.
Business response:
Hi, Tammy. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
love our windows. Universals Windows Direct made sure everything was perfect
Business response:
Hi, Bob. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
The two installers that came to my house, were on time, professional, and at times, I didn't know they were still working. The worded as a team, one inside and 1 outside. Every time a looked around, a window was being completed. They cleaned up everything and left as though they were never here. I was very pleased with the installation, I live in an area that the planes fly over my house. With the installation I could barel her the planes fly over
Business response:
Hello, William. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
My windows look very nice.
Business response:
Hi, Pamela. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
Still waiting for final product. Communication is laking
Business response:
Robert, we are truly sorry for the delay in completing the installation due to product issues and lack of communication in providing updates on this. Our management team is aware of your concerns and will be in contact with you shortly to provide the most up to date information on when you can expect this to be completed. We appreciate your patience at this time.^J
Business response:
Hello, Nancy. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^J
Great experience from beginning to end! Jason and Rachel installed our windows were very professional and knowledgeable. Highly recommended!
Business response:
Hi, Angela. We appreciate the kind words regarding your positive installation experience with Jason and Rachel! Thank you for trusting us with your home improvement project! ^J
the jury is still out for me, mostly favorable, I have an issue with 'black schmears' and stickum
Business response:
Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact us at customerservice@universalwindowsdirect.com with your account information so we can assist you in making things right!
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.7 star rating with 5,200 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 11:00 a.m.