This profile has been claimed by the business owner or representative.
Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedBen’s crew installed 15 windows in about 5 hours. What a nice and professional crew. Did excellent job and cleaned up perfectly. Windows look great.
Business response:
Thanks for the review, William! 🙏 We really try to deliver a great customer experience. Our employees are exceptionally knowledgeable about our products, as well as, the entire process. Don't hesitate to call if you have any questions or concerns. Thanks again for the review, and a special thank you, for your business👍. Sincerely, UWD Customer Service Team 440.786.1400
Our Universal Windows salesman Alan Workman did a great job explaining the product and process of the work we needed done. He got us an awesome deal and we are happy to do business with him and Universal Windows Direct,
Business response:
That's awesome, Jim!!! 👍👍👍 We are constantly striving to be the resource you can trust and believe in. We want you to be educated on our products and services so you'll be armed with the knowledge needed to make informed decisions. Thank you so much for the recommendation. We truly appreciate your business. Feel free to contact us if you have any questions or concerns. Enjoy your new products!! Best Regards, UWD Customer Service Team 440.786.1400
Alan Workman was very professional and knowledgeable. He listened to our siding and window needs and helped us plan our project accordingly. The quote we received was reasonable and we feel confident entrusting the work to Universal Windows Direct. We are very excited for a new look for our home!
Business response:
That's awesome, Erin!!! 👍👍👍 We are constantly striving to be the resource you can trust and believe in. We want you to be educated on our products and services so you'll be armed with the knowledge needed to make informed decisions. Thank you so much for the recommendation. We truly appreciate your business. Feel free to contact us if you have any questions or concerns. Enjoy your new products!! Best Regards, UWD Customer Service Team 440.786.1400
Universal Windows just completed the windows & sliding doors for our condo. Everyone, from the sales rep, to the office personnel, to the installation crew was 'top-notch' .. We are very excited about our new 'view' and would highly recommend Universal Windows to anyone who is looking to replace their windows ..
Business response:
Thank you for the review! Thank you, UWD Customer Service
This is a nice place to work.When we are done installing your windows you will be saying i love my window! Thanks again for the for the business
Business response:
Thank you for the review! Thank you, UWD Customer Service
Good salesman with a good bargain for windows
Business response:
Yes!! Alright, Pamela!!! 👍👍👍 We are constantly striving to be the resource you can trust and believe in. We want you to be educated on our products and services so you'll be armed with the knowledge needed to make informed decisions. Thank you so much for the recommendation. We truly appreciate your business. Feel free to contact us if you have any questions or concerns. Enjoy your new windows!! Best Regards, UWD Customer Service Team 440.786.1400
Met with Cody Hinkle today about new windows for my townhouse! He was professional and fully knowledgeable of the products. His demo really impressed me and was really informative! I learned a lot about windows today! I am super excited to get my new windows!!!!
Business response:
Fannntastic, Angel! 👏👏👏Thank you for your review. It is our mission to provide each customer with the highest level of service possible. This means taking care of your home improvement needs from start to finish. Thanks again for the review, we truly appreciate your business. Enjoy your new windows! Best Regards, UWD Customer Service Team 440.786.1400
We met with Allen Workman last night to discuss our needs. He explained everything clearly and listened to us. He was not a pushy salesman. He gave us options and allowed us to pick what works for us. We felt very comfortable working with him and we are excited for our project to begin.
Business response:
That's awesome, Bob!!! 👍👍👍 We are constantly striving to be the resource you can trust and believe in. We want you to be educated on our products and services so you'll be armed with the knowledge needed to make informed decisions. Thank you so much for the recommendation. We truly appreciate your business. Feel free to contact us if you have any questions or concerns. Enjoy your new products!! Best Regards, UWD Customer Service Team 440.786.1400
We recently replaced all the windows in our house. Cliff, Ted, and two other people came out, worked very efficiently and very professionally. But they also took time to answer all of my questions along the way and explained everything about the windows before they left. Eric also stopped by to make sure the crews were working as they should and to see if I had any questions on anything. A very good experience in every way and as an added bonus, our bay window looks so amazing from the inside out!!!
Business response:
Thank you so much Jennifer! 🙏🙏🙏Our #1 goal is always complete, 100% customer satisfaction. We’re thrilled to hear about your experience. Thank you for the review. We’re always here if you need anything. Enjoy your new windows! Sincerely, UWD Customer Service Team 440.786.1400
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.9 star rating with 2,007 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is closed now. It will open at 11:00 a.m.