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24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
They make the process of replacing windows so easy and stress free. The salesman was very pleasant and knowledgeable. The installation was very efficient and was done in a timely manner. Which was appreciated since it was a cold blustery day. I couldn't be happier with the results!
This is the second project that Universal Window Direct has made possible for us.. we had all of our window done a year ago and it went flawless!! This years project is all of our siding gutters and soffits and it is all possible because of the time and effort Cody Hinkle has put in to working with us!! We could not be happier!! Thank you for all your help and the the great product you guy are providing us..
Had a great 👍 meeting with Cody Hinkle. He explained all of the features of their windows. We decided to have all of our windows replaced, 19 total and got a great price.
The installers are at my house now. Very professional. The windows look amazing. So glad we are having this done. Would recommend to anyone.
Cody Hinkle from universe window direct came out to show us their windows, gave us a nice show of all the work they do and we are in pressed with everything he had, yes we now are getting 13 new windows. A Big Thank You
I want to thank Universal Windows Direct for my new windows throughout my entire home! The purchase process was fantastic, the installers Toby and Derek Bell were totally professional, helpful and had all of the windows installed in one day! I highly recommend Universal Windows Direct!
They did Such a good job with our roof a year ago we had to call them back to price our siding’ We met with Cody Hinkle today and had another great experience setting up prices and talking about quality, He did everything he could to meet our financial needs and I think we came up with the best plan’ Thank You again for putting your costumers needs first!
Had a very nice man named Brian Mead come out to our home and give us an estimant on new windows. He worked with us to what we could afford and we are starting with 5 new windows this year and adding more as we can. He answered all of our questions and was more than patient with us. Even gave us a few minutes to talk about what we wanted to do. :) thanks Brian.
We desperately needed to replace our 40 year old dysfunctional windows but I simply dreaded the sales process. My husband was terminally ill so this project was up to me. After doing online research and checking out companies, I decided to call Universal Windows first. I’m so thankful that I did. Their windows are top quality and the sales process ( thank you, Jake!) was easy and low pressure. They were able to stay within my budget and I can’t wait for them to be installed. I’ll provide an updated review with the deta... read more
Business response:
That's awesome, Robin!!! The most important part of our job is to make sure our customers are taken care of, completely. This includes listening to your needs, educating you on our products and services, then providing a solution to meet your needs. Thank you for your kind words, we genuinely appreciate your business. Please, contact us if you have any questions or concerns. Enjoy your new products! Best Regards, UWD Customer Service Team 440.786.1400
Universal Windows Direct of Cleveland has a 4.4 star rating with 2,769 reviews.
Universal Windows Direct of Cleveland is closed now. It will open at 10:00 a.m.