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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedWe recently replaced all the windows in our house. Cliff, Ted, and two other people came out, worked very efficiently and very professionally. But they also took time to answer all of my questions along the way and explained everything about the windows before they left. Eric also stopped by to make sure the crews were working as they should and to see if I had any questions on anything. A very good experience in every way and as an added bonus, our bay window looks so amazing from the inside out!!!
Business response:
Thank you so much Jennifer! 🙏🙏🙏Our #1 goal is always complete, 100% customer satisfaction. We’re thrilled to hear about your experience. Thank you for the review. We’re always here if you need anything. Enjoy your new windows! Sincerely, UWD Customer Service Team 440.786.1400
RecommendedAbsolutely outstanding service from start to finish. Couldn't be happier. Love the windows and so does my furnace.
Business response:
👏👏👏 That's awesome, Timothy!!! 👍👍👍 We are constantly striving to be the resource you can trust and believe in. Thank you so much for the recommendation. We truly appreciate your business. Feel free to contact us if you have any questions or concerns. Enjoy your new windows!! Best Regards, UWD Customer Service Team 440.786.1400
RecommendedMy husband and I met with your representative, Cody Hinkle, today and were very happy with his overall knowledge of the products and what options would be most effective and beneficial for our home. He provided details and answers to all our questions and explained everything we needed to understand in order to make a decision. We hope the install and execution of the project goes as well as the introduction! Thank you!
Business response:
Excellent, Elizabeth! 👏🙌👍 Our goal is always 100% customer service, and we're thrilled that you enjoyed your experience. Thanks again for the review, we truly appreciate your business. Feel free to call us if you have any questions, or concerns. Enjoy your new products! Sincerely, UWD Customer Service Team 440.786.1400
RecommendedCody Hinkle was able to come out on the day that I have off before my husband had to leave for work it was great that they could fit me in so fast since I just got a hold of them Friday!
Business response:
That's amazing, Melissa! 👏👏👏We love helping homeowners solve a problem. Your beautiful new products will now allow you to be worry-free for years to come. Thank you, so much for the opportunity to work with you and your home. We truly appreciate your business. We'd like you to know that we're always here for you. Feel free to contact us if you have any questions or concerns. Thanks again for the review. Enjoy your new products! Best Regards, UWD Customer Service Team 440.786.1400
RecommendedYour representative, Cody Hinkle did a great job explaining your product to my husband and I. He was very helpful and professional. We were very pleased with the quality of the product. Great job!
Business response:
Excellent decision, Reenie! 👏👏👏Thank you for your review. It is our mission to provide each customer with the highest level of service possible. This means taking care of your home improvement needs from start to finish. Thanks again for the review, we truly appreciate your business. Enjoy your new products! Best Regards, UWD Customer Service Team 440.786.1400
Recommended1st class experience from beginning to end. Beginning with my sales Rep, Ray , very knowledgeable, patient, answering all my questions thoroughly, sold me on the 1st visit. Windows aren’t cheap, but worth every penny. Next came the install with Kevin and Jeff. A very quick and professional install all in one day. They worked in the house shoeless in their socks !!! They perfectly cleaned up, not at the end , but as they went along. Two great guys , professional , courteous, and friendly. A definite thumbs up 👍 ... read more
Business response:
🎉👏 Awesome, James!!! 👏👏👏👍👍👍Our main mission is to deliver THE highest level of service and product to our customers. We want your experience to be as painless as possible. Thank you for your kind words. And thank you for trusting us with your home. We're here if you have any questions or concerns. Enjoy your new windows!!! Best Regards, UWD Customer Service Team 440.786.1400
RecommendedJust signed today with Allen, he was extremely patient with us as we took a lot of time and had more questions than probably the normal client.
RecommendedCody Hinkle was very informative and easy to deal with. Great products at a quality price!!
RecommendedBest Windows and top notch service
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.4 star rating with 2,873 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is open now. It will close at 8:00 p.m.