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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedGood products at competitive pricing, supported by knowlegeable and courteous sales staff and installation crews.
I just got my windows installed yesterday and am very happy with them. Ben Murphy and Ryan did a great job. They were efficient, courteous, and cleaned up everything before they left. My entire experience with UWD has been very positive.
Business response:
Alright, Beverly! 👏👍👊We are so happy to hear about your experience. It is our true goal to provide each customer with an amazing journey from start to finish. This means communicating with you before, during, and after the project. We are so grateful for your trust in us. We're here for you if you have any questions or concerns. Thanks again for your review. We genuinely appreciate your business. Enjoy your new windows! Best Regards, UWD Customer Service Team 440.786.1400
We are getting gutter guards from universal windows direct and had a nice experience with Cody Hinkle. Looking forward to not getting on the roof again.
Business response:
Awesome, Dean!!! 👏👍👍What you experienced is the encounter we strive to have with everyone. YOU are our #1 priority, and we are committed to your home and the service of your home. Thank you for this tremendous opportunity! We can't wait to get started! Let us know if you have any questions or concerns. No more ladders!!! Best Regards, UWD Customer Service Team 440.786.1400
we had a great experience with Dan S. we are excited for our windows to come
Business response:
That's incredible, Christina!!! 👍👍👍 We are constantly striving to be the resource you can trust and believe in. We want you to be educated on our products and services so you'll be armed with the knowledge needed to make informed decisions. Thank you so much for the recommendation. We truly appreciate your business. Feel free to contact us if you have any questions or concerns. Enjoy your new windows!! Best Regards, UWD Customer Service Team 440.786.1400
Cody Hinkle came out to look at our guitars. He worked with us to get the pricing that was suitable for us. Cody was professional at all times, very polite and willing to help us reach our goal of getting new guitars with top quality materials and labor on our home. I will recommend Universal Windows to family and friends and ask you to request Cody Hinkle as a representative to speak with you.
Business response:
That's excellent, Marlene!!👏👏👏We can't tell you how great it makes us feel to hear about your experience. Our ultimate goal is to deliver an experience that is 100% satisfying to our customers. It doesn't end here. We're always here for you if you have any questions or concerns. Thank you for taking the time to review us. We genuinely appreciate your business. Enjoy your new products! Best Regards, UWD Customer Service Team 440.786.1400
Great service. John Davis seems very experienced. Did a great job on our bay window. Everyone was very nice and courteous. They followed up with a visit from a representative to be sure things were gong well. Also received a follow up call from the office. Very pleased with our windows.
Business response:
That's wonderful, Constance!!!👍👏👍 We are thrilled to hear about your experience. Thank you so much for your kind words. Our employees work very hard to make sure every customer is properly taken care of. This means listening to your needs, discussing your options, then providing a solution. Your experience, and the quality of work you're provided with is all that matters. Thanks again for the review, we genuinely appreciate your business. We're always here if you have any questions or concerns. Enjoy your new windows!! Be... read more
Brandon Neal came 2 our house & gave us an estimate 4 new windows , he was very knowledgeable & gave us great examples of our new windows , I've told Everyone in my family
Business response:
That's incredible, Kimberly!!! 👍👍👍 We are constantly striving to be the resource you can trust and believe in. We want you to be educated on our products and services so you'll be armed with the knowledge needed to make informed decisions. Thank you so much for the recommendation. We truly appreciate your business. Feel free to contact us if you have any questions or concerns. Enjoy your new windows!! Best Regards, UWD Customer Service Team 440.786.1400
I just had the best experience with Universal Windows Direct! I called and asked for a quote and in two days Eric came out (after work hours bc I work a normal 8-5 day) and explained every thing to us. He even had samples of everything to show us and the price was unbeatable! Can't wait to get the windows installed!
Business response:
That's awesome, Amber!!! 👍👍👍 We are constantly striving to be the resource you can trust and believe in. We want you to be educated on our products and services so you'll be armed with the knowledge needed to make informed decisions. Thank you so much for the recommendation. We truly appreciate your business. Feel free to contact us if you have any questions or concerns. Enjoy your new products!! Best Regards, UWD Customer Service Team 440.786.1400
Cody Hinkle was very helpful and extremely knowledgeable on the product, answered all of my questions and helped me through the financing to be approved for my new door and window.
Business response:
That's awesome, Amanda!!! 👍👍👍 We are constantly striving to be the resource you can trust and believe in. We want you to be educated on our products and services so you'll be armed with the knowledge needed to make informed decisions. Thank you so much for the recommendation. We truly appreciate your business. Feel free to contact us if you have any questions or concerns. Enjoy your new products!! Best Regards, UWD Customer Service Team 440.786.1400
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.9 star rating with 1,995 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is open now. It will close at 8:00 p.m.