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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Great job and cleaned up pretty well however 2 of the rooms were freshly painted and they left many marks on the walls. Was planning to paint after install but had to wait months to install and needed to finish the redo.
Business response:
Hi Holly, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
This was a great experience for me. I called to schedule an estimate at 4:00 and someone was there at 7:30 the same day and I’m almost 2 hours away. From there everything was an easy experience and great quality and noticed a difference right away.
Business response:
Hello, Craig. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J
The quality of the windows are good
Business response:
Hi, Vicki. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
Completely satisfied with the professionalism of this company
Business response:
Hello, Colleen. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
We're still waiting for the work to be completed.
Business response:
Hi Robert, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! ^J
As your commercial says, "Our house has a new glow, we love our windows" 😃
Business response:
Hello, Carl. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
Great total experience! Quick and efficient for each step of the process! My house is so quiet now with the new windows and they look great! Thank you.
Business response:
Hello, Cassie. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! We are thrilled to hear you're loving your new windows from us!^J
real nice windows
Business response:
Hi, Barbara. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
This was our 4th installation with UWD and we’ve been very happy with all of the products, windows, siding and patio door.
Business response:
Jim, we are thrilled to hear you have continuously chosen us at Universal Windows Direct for your home-improvement needs. We appreciate your feedback and trusting us once again! Thank you for being a loyal customer of UWD!^J
Universal Windows Direct of Cleveland has a 4.7 star rating with 5,200 reviews.
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 11:00 a.m.