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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.75,200 reviews
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Maureen S.'s profile image
Maureen S. 
a year ago

From start to finish, Universal Windows Direct was a pleasure to work with. They communicated the status of my order and install without me having to contact them. The installers, Aric and Ryan, were completely professional and knowledgable, and very efficient. I was told that the six windows would be installed in one day, and they were. Not only that, Aric and Ryan cleaned up thoroughly and, of course, took away my old windows. I would have no qualms about recommending Universal Windows Direct and will definitely consider u... read more

Business response:

Hello, Maureen. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Lynda O.'s profile image
a year ago

The gentle man was very efficient and did the job in good time. 

Business response:

Hi Lynda, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

David Z.'s profile image
a year ago

Professional, timely, and quality work. 

Business response:

Hi, David. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Terry C.'s profile image
a year ago

Highly recommended 

Business response:

Hi, Terry. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Kenn H.'s profile image
a year ago

Everything we were told and expected from Universal Windows happened. 

Business response:

Hello, Kenn. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Dennis D.'s profile image
a year ago

The process was easy the doors are high quality the only issue is one door does yet have the correct hardware 

Business response:

Hello, Dennis. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Tammy R.'s profile image
a year ago

From beginning to installation - amazingly easy! 

Business response:

Hi, Tammy. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Daniel W.'s profile image
a year ago

My wife and I were very pleased and satisfied with our installer! 

Business response:

Hello, Daniel. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J 

Don R.'s profile image
a year ago

Our daughter is thinking about getting a couple new windows now! 

Business response:

Don, we appreciate your 5-star review and thrilled to hear you've recommended us to your daughter! Thanks again for trusting us with your replacement windows and becoming an advocate for Universal Windows Direct.^J 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 5,200 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 11:00 a.m.