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3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
This company was several weeks later than their original estimate, didn't show up for one scheduled installation, then didn't complete all of the contracted work when they finally did show up. Two additional work days are pending, and yet this company thought it was appropriate to charge my credit card the full contracted price. The answer I'm receiving is that my situation has been sent to upper management, but it doesn't seem like upper management actually cares at all.
Well where do I start? My windows are not complete. Began this process in July. Salesman came out quick. Took over two months for windows. They forgot to order the biggest window in the house. My big picture window is now half done. They can’t finish trim until that is installed. I was told s...
Business response:
Hi Deanna, we are disappointed to hear about your experience with us. Your feedback has been escalated to upper management in effort to resolve this. - MS
Universal Windows Direct of Columbus has a 4 star rating with 2,880 reviews.
Universal Windows Direct of Columbus is closed now. It will open tomorrow at 8:00 a.m.