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Universal Windows Direct of Indianapolis

4.0

About this business

Location details

6520 Corporate Dr, Indianapolis, IN, 46278, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.02,230 reviews
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Review in Kokomo, IN's profile image
Review in Kokomo, IN 
a year ago

The door has damage. 

Business response:

Hello. Thank you for making us aware of your experience with us. A manager has been made aware of your situation and we are working on the best resolution. We will be in touch with you shortly. We appreciate your patience with us at this time. -SS 

Nate O.'s profile image
Nate O. 
a year ago

2.5 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Michael S.'s profile image
Michael S. 
a year ago
Sydney B.'s profile image
Sydney B. 
a year ago
Review in Fishers, IN's profile image
Review in Fishers, IN 
a year ago

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. 

Review in Franklin, IN's profile image
Review in Franklin, IN 
a year ago

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

David S.'s profile image
David S. 
2 years ago

Salesman Robert W. LIED about 90% of the information he presented and applied pressure that I succumbed to. He should either be retrained or let go. 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Jenita H.'s profile image
Jenita H. 
2 years ago

This project was more of a hassle than it should've been. I expected way more for the money I spent. I was met with mediocrity. No response, no information besides a couple emails to tell me what to do. 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Marsha T.'s profile image
Marsha T. 
2 years ago

I'm not satisfied with the bugs that's coming in my windows. 

Business response:

Hello, Marsha. Thank you for making us aware of your experience with us. In an effort to resolve this, I will need more information to find your account in our system. Please send a direct message to us or email customerservice@universalwindowsdirect.com with your contact information and we will be sure to reach out. - SS 

Frequently asked questions about Universal Windows Direct of Indianapolis

How is Universal Windows Direct of Indianapolis rated?

Universal Windows Direct of Indianapolis has a 4 star rating with 2,230 reviews. 

When is Universal Windows Direct of Indianapolis open?

Universal Windows Direct of Indianapolis is closed now. It will open at 8:00 a.m.