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Universal Windows Direct of Indianapolis
- Windows Installation
- Indianapolis, IN
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Horrendous experience. The job is 13 months old now. We went with the low cost option but never dreamed it would turn in to this. There have been 5 appointments. They have never brought the materials they need to finish the job. One time they brought a cracked window and they new it was cracked when they loaded it on the truck.
Scratched 4 windows and damaged a screen when installing. One of the installers shit up my bathroom and neither one spoke English very well. It was hard to communicate with them. Left a mess outside. And lost a 7800 dollar check that I wrote them in May.
Not sure about windows' effectiveness in keeping the house warm in the winter and cool in the summer. It will take time to evaluate.
I did recommend a friend. There project was finished before mine and I still haven't received the $150 I was supposed to get for the referral
While I was initially very pleased with the windows as presented in the sales presentation and the follow-up related to good deals and financing, I have had many less than stellar interactions post installation and would not recommend this company to a friend.
The entire process was frustrating, time consuming, and had financial additions that need not have occurred. Installers very sloppy and did not complete work as agreed. They also didn't show up on day they said they would and I had put my dog in kennel for them. More time taken from my schedule to have their sloppy work fixed by another team. I have installed new windows in 3 other homes and never had these kind of issues. I
Won't recommend. For what I am paying, everything should've been done in a day. Doors ordered not even ready.
Frequently asked questions about Universal Windows Direct of Indianapolis
How is Universal Windows Direct of Indianapolis rated?
Universal Windows Direct of Indianapolis has a 4 star rating with 2,011 reviews.
When is Universal Windows Direct of Indianapolis open?
Universal Windows Direct of Indianapolis is open now. It will close at 8:00 p.m.