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Universal Windows Direct of Indianapolis
- Windows Installation
- Indianapolis, IN
About this business
Location details
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Everything was great except.....I did not get the discount or signage in my yard like we were supposed to 🤬 That was like a $600+ savings 🤬
Business response:
James, we appreciate your kind words regarding this experience with us. If you have any questions regarding your project, please reach out directly at 855.293.7813 for assistance.^J
They say they have a referral fee but my friend has yet to see it. So I guess that is a lie. So if I ever do, I know I will not get anything.
Shoddy work! My doors and windows don't even seal. And my front door does not latch measurements are off and there is a huge language barrier with installers( sub contracted non English speaking workers)
Business response:
Hi, Haley. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist.
Found out your prices are EXTREMLY high. Great tech., Ryan. Again, I found out I really got gouged.
Business response:
Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact us at customerservice@universalwindowsdirect.com with your account information so we can assist you in making things right! ^J
We have two screens with tears in them and are waiting for them to come back and replace
Business response:
Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact us at customerservice@universalwindowsdirect.com with your account information so we can assist you in making things right!
Took over a year and a half to get the correct sized windows installed
Business response:
Hi, Danny. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^J
The sales person did not explain that the windows were 3 inches narrower than original widows. Also, 5 of my windows face north with a lean to style porch and sales person sold me window tint or solar block. There was no reason to put solar shield on north facing windows. Sales people need to look at the whole situation and explain. When someone spends 10 K on 9 windows, there should be no surprises.
Not at all.
Business response:
Hi, Haki. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD
Frequently asked questions about Universal Windows Direct of Indianapolis
How is Universal Windows Direct of Indianapolis rated?
Universal Windows Direct of Indianapolis has a 4 star rating with 2,074 reviews.
When is Universal Windows Direct of Indianapolis open?
Universal Windows Direct of Indianapolis is closed now. It will open at 11:00 a.m.