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Vandergriff Honda
- Car Dealers
- Arlington, TX
About this business
Location details
1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The cost of the services are high
I don't like how it's gotten to be so impersonable. But that is the direction that society is going in.
My recent experience with Honda's client services with David was great. However, the mechanical part was very unacceptable and was very costly due to the radio display screen that was not working. The mechanic workers were not able to fix the issue and wanted me to spend of 3K for a new display. After leaving the dealership, I decided to push several buttons and my screen appeared to begin working. It was very strange that they weren't able to figure that out. I recommend additional training.
It took two hours for an oil change with absolutely no updates from the service advisor as to why it was taking so long. Yes we did have an appointment.
I asked for an emission inspection, was told the inspection was completed when I left as well as my vehicle passed the inspection. When I went to buy my tags, the inspection was not reported. This is causing me a lot of problems when trying to buy my tags. I am not happy with Vandergriff Honda.
Battery had to be replaced at only 6k miles. Very friendly staff. My car was not washed or detailed.
They are quite organized, including providing an Uber ride while my vehicke was in their care. The were also timely. The major problem that I find with them, is that a company as large as Vandergrift, charges you extra if you are paying with credit card. It is quite an inconvenience in today's world and may affect my decision to keep patronizing them in future.
I have a new 2025 CR-V. I bought it about 6 months ago and the driver's seat cover is starting to wear out. The service department told me the wear is not covered under the warranty. The car is just 6 months old. I do not accept that.
We took in our car for a rear differential fluid exchange. Our advisor noted with a picture that our car had a dirty air filter and that it should be replaced. When I pointed out that I had replaced this filter just a few days ago with the proof of exposing filter he apologized that what the technician had done was wrong. It was the dishonesty of technician falsifying and to me it comes from lack of ethics training from leadership. Sometimes it even doubts me if they replaced the fluid. I may have to request to be present ne... read more
Frequently asked questions about Vandergriff Honda
How is Vandergriff Honda rated?
Vandergriff Honda has a 4.5 star rating with 14,030 reviews.
When is Vandergriff Honda open?
Vandergriff Honda is closed now. It will open at 9:00 a.m.