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Vandergriff Honda
- Car Dealers
- Arlington, TX
About this business
Location details
1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great until after I bought it. Don't have tire lock keys and they just say it should be there. Well it isn't. Very disappointing
Business response:
Hi there, thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the tire lock keys. Please reach out to our General Manager, Chris Snyder at CSnyder02@vtaig.com, or by phone at 817-299-2010 at your earliest convenience.
Terrible techicians and manager.
Business response:
Hi there, thank you for sharing your feedback with us. We're sorry to hear about your experience with our service team. At your earliest convenience, please contact our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com
Servicio demasiado caro y mienten en el precio de las piezas te quieren cargar de más es pésimo el servicio y dicen que cambian el aceite y no lo hacen los mecánicos no están haciendo su trabajo
Business response:
Hi there, thank you for sharing your feedback. We apologize for any inconvenience caused. At your earliest convenience, please contact our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com. Thank you.
I had an appointment for a vehicle registration. It took 3 hrs. before my car was attended to.
Business response:
Hi there, Thank you for your review. We are sorry to hear about the wait for your service appointment. We will take your notes into consideration. Thank you for visiting us.
It took 5 hours to have the oil changed in our Honda Pilot!!!! I've got better things to do & more efficient was of having the oil changed!
Business response:
We apologize for the long wait you experienced during your oil change. We understand your frustration and will work to improve our efficiency in the future. Thank you for bringing this to our attention. At your earliest convenience, please contact our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com
My hood prop clip was broken, and I reached out to my service advisor about it. I didn't get a response back. I felt like they should have replaced it. So I had to order another one at my own expense. Poor customer service. Please check your vehicle before and after they service it.
Business response:
We apologize for the inconvenience you experienced with your hood prop clip. We strive to provide excellent customer service and will address this issue with our service advisor team. Thank you for bringing it to our attention. At your earliest convenience, please contact our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com
The clip that holds the hood bar was broken
Business response:
We apologize for any inconvenience caused by the broken clip. Our team is here to assist you, so please reach out to our General Manager, Chris Snyder at CSnyder02@vtaig.com, or by phone at 817-299-2010 at your earliest convenience. Thank you for bringing this to our attention.
Poor service. Will never return or recommend anyone to this dealership
Business response:
Hi there, thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. We'd like to investigate this further. At your earliest convenience, please contact our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com. We value your opinion and appreciate the opportunity to improve.
I was promised for 15% off but it was not done. Honda service did not do what they said
Business response:
We apologize for any inconvenience caused. We strive to provide the best service possible and will address this issue with our team to ensure it doesn't happen again. Thank you for bringing it to our attention. At your earliest convenience, please contact our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com
Frequently asked questions about Vandergriff Honda
How is Vandergriff Honda rated?
Vandergriff Honda has a 4.5 star rating with 14,030 reviews.
When is Vandergriff Honda open?
Vandergriff Honda is closed now. It will open at 9:00 a.m.