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Vandergriff Hyundai
- Car Dealers
- Arlington, TX
About this business
Location details
1120 West I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Horrible Husband went in and got a good deal for our son who was stationed over in South Korea at the time and even put a deposit down and told them our son would have his own financing and they did not say anything to him then. So today 7/23/2020 they go over there and they tell them it is more money then what my husband and the sales guy agreed on and they would not take his financing and only could use theirs. WE WILL LET EVERYONE KNOW HOW HORRIBLE VANDERGRIFF IS AND WILL NEVER SHOP
Business response:
Customer service is our top priority and we want to see if we can address your issue. Please contact Ryan Rios at Rrios@vandergriffsales.com and we will do our best to make this better.
Service Rep Allen was good but he rec Trans flush & replace plugs. I requested quote to budget for future visit & not mentioned in paperwork i recd. Not sure all the checked Multi-point insp done as indicated $49.95 value which was free. I know left rear Brake light not working, my wife followed me to Service Dept & called me to let me know. And i noticed as i was checking in Wife's Sonata Reg expired 2/2020. They were both checked as "Passed". Makes you wonder then if they really checked all of the fifty or so Tasks as indi... read more
Business response:
Tom, customer service is our top priority and we want to see if we can address your issue. Please contact Ryan Rios at rrios@vandergriffsales.com and we will do our best to make this better.
Hector is a terrible dealmaker and a rude person. If you have to go there just talk with someone else. nonsense, impolite, and hard to believe.
He advertises price of cars as a great value which it shows in Carfax in comparison with other same model however he would not sale for same price and adds a lot other cost on table which increase the price nearly 15 to 20 percent. Big scammer.
Whatever you do, avoid this dealership at all costs. I happened to find my dream car here, but from the moment you sign the contract and hand them a check, they care nothing about you as a customer. No communication about what’s going on with your car, from employees or management. And then they will keep your car from you and not communicate what’s going on even though the parts they’re “waiting” on, won’t be in house till months later. Even though you’ve paid for a car and haven’t even gotten to have it in your possession ... read more
Business response:
Please call me, Ryan Rios at 817.557.6724 to discuss your concerns.
Charging more than MSRP!! Other Hyundai dealers don't!! First let me say used to work for 10 years for a large software company that produces systems for auto dealership management. So I have spent many days in the dealership world and know how things work. I went to VH last night trying to find and buy the new Hyundai Palisade. This SUV had everything I wanted in a vehicle and I test drove it and liked it even more. I was more than happy to pay the full sticker price. We then sat down to negotiate the deal and at that point... read more
We bought a car back in June and they said it came with Kahu. I never received my code for the app. I have called, messaged and gone up there to get it. Hector asked me to call him if I did not receive it, so I did. That was a week ago and I have still yet to hear back from him or receive my code i feel like I should get a refund because I never received the product I HAD to pay for. This is my second car to buy from here, but I don’t know if I will be purchasing again. I am very disappointed in the customer service. I also ... read more
A/c wasn't fixed Poor service, lack professionalism. I brought in my Hyundai sonata 2013 for A/c and hose discharge repair. When i pick up , I find out some minute after the Air still don't work good. Now they want additional money for compressor. That's ridiculous, extortion. They did something similar to one of my friend. People stay away from this location.
Car was very clean except for finding an empty beer bottle i The car was very clean and ready for us after we signed the papers to buy it. But someone left an empty beer bottle in the console which is very upsetting to me. No one should have been drinking in this car and especially not leaving the empty bottle in it.
Business response:
At Vandergriff Hyundai, our reputation is one of our top priorities. Your positive review is what we are always striving for!
Frequently asked questions about Vandergriff Hyundai
How is Vandergriff Hyundai rated?
Vandergriff Hyundai has a 4.3 star rating with 10,059 reviews.
When is Vandergriff Hyundai open?
Vandergriff Hyundai is open now. It will close at 9:00 p.m.