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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Customer service extremely poor.
Business response:
We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact Chris Bruder at 817-468-8696 and we will do our best to make this better.
Can't seem to fix a recurring A/C issue.
Business response:
We appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating. Please contact Chris Bruder at 817-468-8696 and we will do our best to make this better.
When I buy the Truck she said every 6 Months We Care the truck Out side n Inside n no touch Inside To Refresh the Leather
Business response:
We are sorry to hear about your less than outstanding experience with us. We would like to speak with you to better understand your comments. Please contact Chris Bruder at 817-468-8696 and we will do our best to make this better.
They do not do there job correctly, always have issues after I leave. The services are never complete.
Business response:
On behalf of our team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. Please contact Chris Bruder at 817-468-8696 and we will do our best to make this better.
I still don't have my car back and it's been over a month now. Getting very impatient about it.
Business response:
Thank you for sharing your concern! If you would be so kind as to reach out to Chris Bruder, our Parts & Service Director, so that he may determine which vehicle is in for service, he will update and expedite your service. Please call (817) 637-6536 EXT - 46151 at your earliest convenience. Thank you!
Too long of a wait. You can use your credit card but with a fee.
Business response:
We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. Please contact Chris Bruder at 817-468-8696 and we will do our best to make this better.
My radio stations in my car were changed while in service. Very rude of your employees.
Business response:
Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact Chris Bruder at 817-468-8696 and we will do our best to make this better.
Not very good service from my dealership
Business response:
Noel, we are sorry to hear your experience was less than satisfactory. We would like to speak with you to better understand your rating. Please contact Chris Bruder at 817-468-8696 and we will do our best to make this better.
Not sure why the survey thinks I received a maintenance service in June. I called about an outstanding recall and was told they would order the part - anticipate 3 weeks before appt will be scheduled.
Business response:
Thank you for bringing this to our attention. Please contact Chris Bruder at 817-468-8696 so that we may straighten out the situation.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.4 star rating with 12,769 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is open now. It will close at 9:00 p.m.