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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Always great service!! Wait time isn't bad at all!!
Business response:
We are thrilled to hear about your positive experience with our service team. Your feedback about the excellent service quality and reasonable wait times means so much to us. We work hard to provide efficient and reliable service for our valued customers, and it's wonderful to know we're meeting those expectations. Thank you for taking the time to share your thoughts and for choosing Vandergriff Toyota for your automotive needs.
Great thanks for everything I would definitely do it again
Business response:
We are thrilled to hear about your positive experience with us! Your satisfaction means everything to our team, and we truly value customers like you who take the time to share their feedback. It's wonderful to know that you felt well taken care of throughout your visit and that you would choose to work with us again in the future. We look forward to serving you for many years to come!
They forgot to plug a connector back in by my feet where the pedals are located on the drivers side. Wish I had known they needed to access my trunk area as I would have moved my expensive items from back prior.
Business response:
We appreciate your perspective on your recent service experience. We understand your concerns, and we recognize that advance communication about accessing your trunk space would have been helpful for securing your valuable belongings. Your feedback highlights important areas where we can improve our service process and customer communication. We want to ensure you have a positive experience, so please reach out to Mike Book at mbook@vtaig.com so we can address these concerns directly.
The Uber Service was extended because of the long time for the auto maintenance. Very nice customer service.
Business response:
Thank you for sharing your experience with us! We understand that extended maintenance times can be inconvenient, and we truly appreciate your patience during the process. It's wonderful to hear that our team was able to arrange extended transportation service to help make the situation more manageable for you. Your recognition of our customer service means a great deal to us at Vandergriff Toyota, and we're grateful you took the time to acknowledge the care our team provided. We're committed to making every service experien... read more
Customer service was great. The waiting time for just an oil change was near 2 hours.
Business response:
Your thoughts are important to us. We appreciate you recognizing the excellent service our team provided during your visit. We understand that spending nearly two hours for an oil service was longer than expected, and we recognize how valuable your time is. We are committed to improving our service efficiency while maintaining the quality care you experienced. For further assistance, please contact Mike Book at mbook@vtaig.com.
Very good service ,nice staff and familiar
Business response:
Thank you for sharing your wonderful feedback about your experience with us. We are thrilled to know that you found our team helpful and welcoming, and that the quality of service met your expectations. Creating a comfortable atmosphere where our customers feel at home is something we truly value. Your kind words about our staff mean so much to us, and we appreciate you taking the time to recognize their efforts. We look forward to continuing to provide you with excellent service.
It's OK Some advisers better than others
Business response:
Your input is valuable to us and we appreciate you taking the time to share your experience. We understand that service quality can vary, and we recognize your observation about the differences among our team members. Your feedback helps us identify opportunities to ensure all our customers receive consistently excellent service. We are committed to continuous improvement and providing the best possible experience for every visit. To discuss your experience further, please contact Mike Book at mbook@vtaig.com.
It was a very good experience if you ask me. I was well treated by the person attending and left quickly as well which is very important to me on a work day
Business response:
We greatly appreciate your wonderful feedback about your recent visit. It's fantastic to hear that you had such a positive experience and felt well cared for by our team member. We understand how valuable your time is, especially during a busy work day, so we're thrilled that we were able to provide you with efficient and courteous service. Your satisfaction means everything to us, and we're grateful that you took the time to share your experience. We look forward to continuing to provide you with excellent service.
Lonnie was great and helping to make sure the issues that were going on with my vehicle or evaluated. He was very timely and letting me know the cost and what really needed to be fixed at this time. Service was a great treated with lots of respect.
Business response:
We deeply appreciate your feedback about your recent service experience with us. It's wonderful to hear that our team member provided such excellent support in evaluating your vehicle's concerns. We're pleased that you received timely communication about costs and priorities for necessary repairs. Your recognition of the respectful treatment you received means so much to us at Vandergriff Toyota. Thank you for trusting us and for taking the time to share your positive experience.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 13,412 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open tomorrow at 9:00 a.m.