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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Everything about the service
Mr.Parker is the best. Had just an oil change
Business response:
Thank you for your feedback! We're glad to hear that Mr. Parker provided excellent service during your oil change. We appreciate your support and look forward to assisting you again in the future!
Always courteous service and service representative is excellent
Business response:
Thank you for your kind feedback! We're pleased to hear that you consistently receive courteous service and that our service representative has been excellent in assisting you. We truly value your trust and look forward to continuing to provide you with great service!
Excellent performance and good customer service relationship.
Business response:
Thank you for your kind words! We're glad to hear that you had an excellent experience with both the service and customer service. We truly value building strong relationships with our customers and appreciate your feedback. We look forward to serving you again!
Great Service! My only complaint to many surveys. Completed 2 already.
Business response:
Thank you for your feedback! We're glad to hear that you received great service. We understand that surveys can sometimes feel overwhelming, and we appreciate your participation. Your input is important to us as we continually strive to improve. We look forward to assisting you again in the future!
Liked Jose and his professionalism and caring. I did not like them recommending a $200 battery when I did not need one.
Business response:
We're glad to hear that you had a positive experience with Jose and appreciated his professionalism and care! We also understand your concern about the battery recommendation. We aim to provide honest and helpful advice, and we're sorry to hear that it didn't align with your needs. If you'd like to discuss this further, feel free to reach out to us directly, and we'd be happy to address any questions you have. Thank you for your feedback!
Timely feedback, professional throughout. Needed repairs discovered explained in written form with practical and understandable language. Have used this shop for a decade, exclusively.
Business response:
Thank you for your continued trust over the years! We're glad to hear that the feedback was timely and that our team provided clear, professional communication about the needed repairs. We truly appreciate your loyalty and look forward to continuing to serve you for many more years to come!
Service agent so nice and reminding me next service and very thing about servic
Business response:
We're glad to hear that you found our service agent so nice and helpful. We appreciate them reminding you about your next service and explaining everything thoroughly. We strive to provide attentive and informative service, and we're pleased that you had a positive experience. Thank you for your feedback!
I had my kids with me and I couldn't get to my phone for service updates which needed my response . My inaction caused me to stay longer at the dealership. The service agent could have alerted me about it and saved me some time.
Business response:
We appreciate you sharing your feedback, and we're glad to hear you had a 5-star experience! We understand how challenging it can be to manage service updates with children present. We acknowledge that a proactive alert from our service agent could have potentially saved you some time, and we appreciate you bringing that to our attention. We always aim to make the service process as smooth as possible for our customers. We hope your overall experience was still positive.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.4 star rating with 12,768 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open on Monday at 7:00 a.m.