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Vandergriff Toyota Service
- Auto Repair
- Arlington, TX
About this business
Location details
1000 Interstate 20 W, Arlington, TX, 76018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service My service adviser Zavier Alvarado was very friendly but professional. He questioned me regarding any concerns I had. He offered a car wash which I was not expecting. The service was done before the time frame he gave me was up. He explained anything I did not understand on the completed work order. He indicated that I could set up my next service appointment with him now or a a later time. He gave me his business card saying if I had any concerns or questions, do not hesitate to contact him. I was very pleased!
Business response:
Thank you so much for your kind words! We are thrilled to know that you enjoyed your recent experience with Zavier Alvarado. We hope to see you again in the future, and you can bet that you will receive the same quick and easy service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Sincerely, Steve Ganz - Service Manager (877) 841-3693
Great Service at Vandergriff Toyota My service coordinator, Nancy, did an excellent job getting the service for my 2013 Sienna. The mechanics found the source of a noise that my wife has mentioned to me to have checked during maintenance. The maintenance required a overnight stay, so Nancy setup the rental vehicle. When she told me of the maintenance requirement everything was ready for me and I was on the road quickly. It was a great experience.
Business response:
Thank you for your time and feedback. We are happy to hear that Nancy Goodwin was able to get your 2013 Sienna back on the road so quickly. We look forward to seeing you again when your car is ready for its next service. Sincerely, Steve Ganz - Service Manager (877) 841-3693
Car service Luis Viloria really took care of service needs. he was a true professional an a asset to you dealership.
Business response:
Thank you for your very kind review. We are pleased to hear that your vehicle service experience with was Luis Viloria so positive. We look forward to seeing you again when it is time for your next service. Sincerely, Steve Ganz - Service Manager (877) 841-3693
Great Service Advisor / Asst Service Manager Nancy Goodwin did a great job again by getting me in and out in a short amount of time and by communicating to the technicians my requests and concerns.
Business response:
Thank you for your time and feedback. We are pleased to hear that Nancy Goodwin was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Regards, Steve Ganz - Service Manager (877) 841-3693
OIL CONSUMPTION "BAD"-SERVICE @ VANDERGRIFF "GOOD" THE WORK DONE WAS GOOD AND IT WAS A BUSY PLACE. I was pleased at how quickly the work was done. I was just happy for the nice people there. Nancy Goodwin was very helpful and she returned our calls as quickly as she could. Thank you for a good experience.
Business response:
Thank you for your time and feedback. We are pleased to hear that Nancy Goodwin was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Regards, Steve Ganz - Service Manager (877) 841-3693
Excellant Service Nancy is wonderful. I had scheduled an appointment to bring my Tacoma in for routine maintenance and she reminded me it was time for my Zan-tak treatment, along with the routine maintenance. My brother came for a visit and his Prius Service Engine light came on. Nancy was able to work him in and get the problem diagnosed and addressed. I will always come to Nancy for any work I need done on my Toyota's.
Business response:
Thank you for your time and feedback. We are so happy to hear that your service experience with Nancy Goodwin was excellent! Please let us know if you have any other issues. We would be happy to help! Sincerely, Steve Ganz - Service Manager (877) 841-3693
Car Inspection The only bad thing was it took 2 hours to get my car inspected--a very busy place. Nancy Goodwin took very good care of me. Thanks, Vandergriff Toyota!
Excellent Customer Service and Making It Right After some miscommunication attributed to Vandergriff's computer systems, I brought my Rav4 in a second time and Nancy made right the previous system error and oversight. Nancy's excellent customer service saved the day and me as a customer and restored my confidence in Vandergriff Toyota.
Business response:
John, thank you for taking the time to share your experience with us. We are pleased to know that Nancy Goodwin has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality. Regards, Steve Ganz - Service Manager (877) 841-3693
#Excellent Service Experience# I had an excellent service experience with Louis and his technician Edwin who were very helpful through the hold process. they both got my vehicle in good shape and now I feel safe driving my Corolla!! Thank you for the excellent experience, I would definitely come back for my other services.
Business response:
Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that Luis Viloria was able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Regards, Steve Ganz - Service Manager (877) 841-3693
Frequently asked questions about Vandergriff Toyota Service
How is Vandergriff Toyota Service rated?
Vandergriff Toyota Service has a 4.3 star rating with 583 reviews.
When is Vandergriff Toyota Service open?
Vandergriff Toyota Service is closed now. It will open tomorrow at 7:00 a.m.