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VIK Complete Care at Lakeway - Lakeway, TX

5.0
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About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States

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5.01,466 reviews
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Frances M.'s profile image
Frances M. 
on Birdeye

a week ago

Everyone was so nice. Dr was thorough in her questioning and examination of me and provided treatment accordingly. If treatment doesn’t help I will return for a follow up visit. 

Business response:

Hello, We appreciate your positive feedback. We're glad to hear that you had a great experience with us. Thank you for choosing VIK Complete Care at Lakeway. We sure hope you start to feel much better very soon! Thanks again. ... read more

James G.'s profile image
James G. 
on Birdeye

4 weeks ago

Quick and efficient. 

Business response:

Hello Mr. Goodwin, We appreciate your feedback. Thank you for choosing VIK Complete Care at Lakeway. Love the 5 star rating. Hope you feel much better very soon. Thank you and stay safe out there. 

Tiffany K.'s profile image
Tiffany K. 
on Birdeye

a month ago

If I could give a higher than five rating, I would the kindness and gentleness of Chris and Holly was amazing. They were honest and straightforward but also sympathetic and empathetic genuinely. I felt heard and understood. The PSA was more than accommodating to my not having certain information. I never felt rushed or ignored. I felt as if I was the only patient and they had 4 of us. The doctor Dr Jonsson she is a stellar gentle knowledgeable doctor who throughly explained my options. I am so happy to have a facility I can ... read more

Business response:

Hello Ms. Kammer, Wow! What a wonderful review. We are so pleased you chose our Lakeway facility when you were under the weather. Dr. Jonsson, Dr. Beaty, Chris, Holly and the rest of our staff are top notch!!! We are thrilled that they represent Complete Care so well. Our staff love their patients and we actually believe it shows. Thanks for sharing a bit of your experience with us and your 5 star rating. We value your opinion and hope you start to feel much better very soon. Thank you again!!! 

Charles W.'s profile image
Charles W. 
on Birdeye

a month ago

Staff was very courteous and efficient. 

Business response:

Hello Mr. Williams, We appreciate your positive feedback and 5 star rating. Thank you for choosing VIK Complete Care at Lakeway. If you have any concerns in the future, please don't hesitate to stop on in. We're always here 24/7 and ready to help. Thank you for the kind words. Please take care. 

Samuel M.'s profile image
Samuel M. 
on Birdeye

a month ago

Efficient and friendly care. 

Business response:

Hello Mr. Mende, We appreciate your positive feedback. Thank you for choosing VIK Complete Care at Lakeway for your healthcare needs. Please feel better soon. 

Tracey J.'s profile image
Tracey J. 
on Birdeye

a month ago

Thank you for your attentive service and quick resolution. Very kind staff! 

Business response:

Hello! Thank you for your review of our Lakeway staff and service. We appreciate you writing and giving us feedback. We value your opinion. Please take care and get well soon. 

Wendy Y.'s profile image
Wendy Y. 
on Birdeye

a month ago

I’m from out of town but was in Lakeway for 2 mos. There were two occasions that I needed to use Vic. I can not say enough praise for the staff, nurses and drs. They were wonderful and took great care of me. Whenever I’m in town and need a Dr I will definitely go to Vic. Thank you Wyellin 

Business response:

Hello Ms. Yellin, Wow! Thank you for the wonderful review and all of the kind words. Our staff will enjoy reading this and seeing the 5 stars. We strive to be the very best we can be for our patients. Thank you again and please take care. If you ever need us again, we'll be here ready and waiting. 

Michael Y.'s profile image
Michael Y. 
on Birdeye

2 months ago

Top notch, professional and quality care that was provided quickly and efficiently. 

Business response:

Thank you for your kind words, Mr. Yacktman! We're thrilled to hear that you had a top-notch experience with VIK Complete Care at Lakeway. Providing professional and quality care in a quick and efficient manner is always our priority. Please take care and thank you so much again. 

Aimee A.'s profile image
Aimee A. 
on Birdeye

2 months ago

Great. Professional team. Clean. Fairly fast. Quick visit by doctor which was just a repeat of what the nurse did. Lost a star due to price of visit. This location was a regular for us will think again next time due to $150 fee. 

Frequently asked questions about VIK Complete Care at Lakeway

How is VIK Complete Care at Lakeway rated?

VIK Complete Care at Lakeway has a 5 star rating with 1,466 reviews. 

When is VIK Complete Care at Lakeway open?

VIK Complete Care at Lakeway is open now. It is open 24/7. 

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