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VIK Complete Care at Lakeway

4.8

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Location details

1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States

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4.81,735 reviews
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Douglas W.'s profile image
Douglas W. 
18 hours ago

Prompt service and diagnosed the problem in a timely manner. 

Business response:

Thank you for your review. We appreciate your feedback about our prompt service and timely diagnosis. It's wonderful to hear that we were able to provide you with the efficient care you needed during your visit to our facility. Your acknowledgment of our team's ability to quickly identify and diagnose your medical concern means a great deal to us. We strive to deliver timely and effective healthcare services, and knowing that we met your expectations in both our response time and diagnostic capabilities is truly rewarding fo... read more

Misty B.'s profile image
Misty B. 
4 days ago

Great service and so fast 

Business response:

We are absolutely thrilled to hear you experienced great service and fast care with us. Your feedback about the speed of our service means so much to our entire team. We work hard to ensure that every patient receives excellent care efficiently, and it's wonderful to know that we met your expectations. Thank you for taking the time to share your positive experience with us. 

Barbara B.'s profile image
Barbara B. 
6 days ago

Very efficient. There was very little wait time and Dr was able to see me and put my mind at ease I was very impressed 

Business response:

We are thrilled to hear you were impressed with our efficient service and minimal wait time. It's wonderful to know that our doctor was able to see you promptly and help put your mind at ease during your visit. Your positive feedback about the overall efficiency of your experience means a great deal to us, and we're so pleased that we were able to provide you with the quality care you needed. 

Maricela S.'s profile image
Maricela S. 
a week ago

Fantastic! Thank you for helping me and insisted to send me to St. David’s. It got so much worse. 

Business response:

We are ecstatic to hear we helped you get the care you needed. Thank you for trusting our guidance. It means so much to us that we were able to assist you during what sounds like a challenging situation, and we're grateful that you allowed us to guide you toward getting the appropriate medical attention. We truly appreciate you taking the time to share your experience with us, and we're glad we could be there for you when you needed help the most. 

Donovan A.'s profile image
Donovan A. 
2 weeks ago

Great staff and great care. Dr Paul was fantastic. Thank you! 

Business response:

We are overjoyed to hear about your positive experience with our staff and care. It means so much to us that you took the time to share your feedback about the quality of care you received. Your kind words about both our staff and the care provided truly brighten our day. Thank you for your feedback! 

Charles C.'s profile image
Charles C. 
a month ago

Super fast service. In and out quickly with a diagnosis and treatment plan. This is a great alternative to waiting a week or more to see my internist and significantly a better alternative to the ER. Great staff! Thank you. 

Business response:

Hello Mr. Corogenes, Your positive feedback is incredibly valuable to us. We are absolutely thrilled that we were able to provide you with the fast service you experienced and deliver excellent care as your ER alternative. It's wonderful to hear that you found our service to be a great solution compared to waiting a week or more to see your internist, and that we offered you a significantly better alternative to the traditional ER experience. We're particularly pleased that you had such a positive experience with our staff ... read more

Sandra B.'s profile image
Sandra B. 
a month ago

Easy check-in. Short wait time. Friendly & professional staff. My issue was resolved quickly by competent doctor & nurse. 

Business response:

We are absolutely thrilled to hear about your positive experience at our emergency room. It's wonderful to know that you found our check-in process easy and the wait time short. We take great pride in our friendly and professional staff, and we're delighted that they made a positive impression on you. It's especially gratifying to learn that your medical issue was resolved quickly by our competent doctor and nurse. Thank you for taking the time to share your feedback about our services. 

Carmine C.'s profile image
Carmine C. 
a month ago

Amazing experience, as always!! Hands down the best urgent care around. Our family passes up 2 other urgent cares to specially go here because we know we’re in good hands. We’ve come here for years, adults to kiddos and always feel comfortable and never second guess the care we receive. Thank you for having an amazing staff and healthcare professionals who serve our community! 

Business response:

We are thrilled to serve your family for years and truly appreciate your continued trust in our healthcare services. It means a lot to us that you choose our facility over others in the area. Thank you for your kind words about our staff and healthcare professionals. We remain committed to providing the best possible care for you and your loved ones. Thank you for trusting us with your healthcare needs. 

Michele W.'s profile image
Michele W. 
2 months ago

Dr. Esmay, Sue, RN, Mel, CT and Lauryn, PAS ALL AMAZING! Quick to respond and very caring about my complaint. Will definitely be back! 

Business response:

Hello Ms. Ward, We are grateful your team provided quick, caring service. Thank you for recognizing our staff's dedication to your care. Please take care and thank you again. 

Frequently asked questions about VIK Complete Care at Lakeway

How is VIK Complete Care at Lakeway rated?

VIK Complete Care at Lakeway has a 4.8 star rating with 1,735 reviews. 

When is VIK Complete Care at Lakeway open?

VIK Complete Care at Lakeway is open now. It is open 24/7.