VIK Complete Care at Lakeway

Business response:

Hello Mr. Corogenes, Your positive feedback is incredibly valuable to us. We are absolutely thrilled that we were able to provide you with the fast service you experienced and deliver excellent care as your ER alternative. It's wonderful to hear that you found our service to be a great solution compared to waiting a week or more to see your internist, and that we offered you a significantly better alternative to the traditional ER experience. We're particularly pleased that you had such a positive experience with our staff ... read more

Business response:

We are absolutely thrilled to hear about your positive experience at our emergency room. It's wonderful to know that you found our check-in process easy and the wait time short. We take great pride in our friendly and professional staff, and we're delighted that they made a positive impression on you. It's especially gratifying to learn that your medical issue was resolved quickly by our competent doctor and nurse. Thank you for taking the time to share your feedback about our services. 

Business response:

We are thrilled to serve your family for years and truly appreciate your continued trust in our healthcare services. It means a lot to us that you choose our facility over others in the area. Thank you for your kind words about our staff and healthcare professionals. We remain committed to providing the best possible care for you and your loved ones. Thank you for trusting us with your healthcare needs. 

Business response:

Hello Ms. Ward, We are grateful your team provided quick, caring service. Thank you for recognizing our staff's dedication to your care. Please take care and thank you again. 

Business response:

Thanks for the outstanding feedback! We're thrilled you appreciated Dr. Allensworth's knowledgeable care and excellent bedside manner. It's great to hear that you enjoyed talking a little football with him as well. We're also pleased that you found our staff to be smooth and efficient in their service. Your positive experience means a lot to us, and we're grateful you took the time to share it. Thank you for trusting us with your care.  

Business response:

We are happy to hear that our check-in process worked well for you and made your experience easier. It's wonderful to know that you received quick and compassionate care during your visit to our emergency room. We strive to provide efficient and caring service to all our patients, and we're glad we were able to meet those expectations for you. Thank you for taking the time to share your positive experience with us. 

Business response:

We are excited to hear our team took very good care of you and was helpful! It's wonderful to know that you had such a positive experience with us. Our goal is always to provide the best possible care for our patients, and we're thrilled that we were able to meet your needs. Thank you for taking the time to share your feedback with us. 

Business response:

We are pleased to hear about your positive experience. It's wonderful to know that Dr. Esmay and our staff were able to provide you with such excellent care during your visit to our emergency room. We strive to ensure that all our patients receive the highest quality of attention and support, and we're glad that this was reflected in your interaction with us. Thank you for taking the time to share your feedback. 

Business response:

We are delighted to hear about your positive experience with our professional staff and excellent wait time. It's wonderful to know that Dr. Allensworth listened to your concerns and provided effective treatment. We're especially pleased that you appreciated the follow-up call to check on your well-being. Our team strives to provide exceptional care, and we're glad this was reflected in your visit. Thank you for recommending us, and we look forward to serving you again if the need arises.