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VIK Complete Care at Lakeway
- Emergency Rooms
- Lakeway, TX
About this business
Location details
1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States
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Amazing experience, as always!! Hands down the best urgent care around. Our family passes up 2 other urgent cares to specially go here because we know we’re in good hands. We’ve come here for years, adults to kiddos and always feel comfortable and never second guess the care we receive. Thank you for having an amazing staff and healthcare professionals who serve our community!
Business response:
We are thrilled to serve your family for years and truly appreciate your continued trust in our healthcare services. It means a lot to us that you choose our facility over others in the area. Thank you for your kind words about our staff and healthcare professionals. We remain committed to providing the best possible care for you and your loved ones. Thank you for trusting us with your healthcare needs.
Dr. Esmay, Sue, RN, Mel, CT and Lauryn, PAS ALL AMAZING! Quick to respond and very caring about my complaint. Will definitely be back!
Business response:
Hello Ms. Ward, We are grateful your team provided quick, caring service. Thank you for recognizing our staff's dedication to your care. Please take care and thank you again.
Dr. Allensworth was fantastic. He is very knowledgeable and has an excellent bedside manner. It's always good to talk a little football, too. The staff was smooth and efficient. Outstanding service!
Business response:
Thanks for the outstanding feedback! We're thrilled you appreciated Dr. Allensworth's knowledgeable care and excellent bedside manner. It's great to hear that you enjoyed talking a little football with him as well. We're also pleased that you found our staff to be smooth and efficient in their service. Your positive experience means a lot to us, and we're grateful you took the time to share it. Thank you for trusting us with your care.
Now so easy to check in on smartphone. Was seen and tended to quickly and compassionately.
Business response:
We are happy to hear that our check-in process worked well for you and made your experience easier. It's wonderful to know that you received quick and compassionate care during your visit to our emergency room. We strive to provide efficient and caring service to all our patients, and we're glad we were able to meet those expectations for you. Thank you for taking the time to share your positive experience with us.
Your team was very helpful and took very good care of me….Thank You All So Much!!!
Business response:
We are excited to hear our team took very good care of you and was helpful! It's wonderful to know that you had such a positive experience with us. Our goal is always to provide the best possible care for our patients, and we're thrilled that we were able to meet your needs. Thank you for taking the time to share your feedback with us.
Dr. Esmay & the staff were very attentive, helpful, kind & knowledgeable.
Business response:
We are pleased to hear about your positive experience. It's wonderful to know that Dr. Esmay and our staff were able to provide you with such excellent care during your visit to our emergency room. We strive to ensure that all our patients receive the highest quality of attention and support, and we're glad that this was reflected in your interaction with us. Thank you for taking the time to share your feedback.
The entire staff and the doctor were all very professional, polite, and extremely helpful. Dr. Allensworth listened to my concerns and was able to diagnose and provide me with medication to help me feel better. The clinic was clean and I was happy and impressed with my wait time, . Less than two hours and I was in and out of the facility on a Friday night. Two days later, I also received a call from Dr. Allensworth asking how I was feeling and that was very impressive. Not even my regular provider takes a time to contact me ... read more
Business response:
We are delighted to hear about your positive experience with our professional staff and excellent wait time. It's wonderful to know that Dr. Allensworth listened to your concerns and provided effective treatment. We're especially pleased that you appreciated the follow-up call to check on your well-being. Our team strives to provide exceptional care, and we're glad this was reflected in your visit. Thank you for recommending us, and we look forward to serving you again if the need arises.
Great care and great follow up. Thankfully, it was not serious and I appreciate the thorough explanation and follow up by my Physician the following day. Would definitely go back if ill.
Business response:
We are delighted to hear about your positive experience. It's wonderful to know that our physician provided a comprehensive explanation and followed up with you the next day. We strive to ensure our patients receive the best possible care. Thank you for your trust and for considering us for any future healthcare needs.
Very goood
Business response:
Hello Mr. Welford, We are delighted to hear you had a very good experience with us at VIK Complete Care at Lakeway! Please get well soon!
Frequently asked questions about VIK Complete Care at Lakeway
How is VIK Complete Care at Lakeway rated?
VIK Complete Care at Lakeway has a 4.8 star rating with 1,718 reviews.
When is VIK Complete Care at Lakeway open?
VIK Complete Care at Lakeway is open now. It is open 24/7.