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VIK Complete Care at Lakeway

4.9

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States

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4.91,525 reviews
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Charmayne E.'s profile image
Charmayne E. 
on Birdeye

17 hours ago

They took Exceptional care of me from check in to check out!! 

Business response:

Thank you for your wonderful feedback! Our team strives to provide exceptional care to all our patients, and we're delighted that this was reflected in your visit. Your appreciation motivates us to continue delivering the highest standard of care possible. 

Sai A.'s profile image
Sai A. 
on Birdeye

5 days ago

Attentive, knowledgeable, ask questions, gave information swab nasal passages no findings. Sai still has a cough no fever taking Zyrtex . 

Business response:

Hello, We are overjoyed to hear about your positive experience at VIK Complete Care at Lakeway. Thank you for sharing your feedback with us. We're glad our staff was attentive, knowledgeable, and provided you with the information you needed. We hope Sai's cough improves with the Zyrtec. Your trust in our care means a lot to us, and we appreciate you taking the time to let us know about your visit. If you need us in the future, please give us a call or just come on in. We are here 24/7 and ready to help! Thank you. 

Ramesh D.'s profile image
Ramesh D. 
on Birdeye

a week ago

Staff members and Doctor are very friendly and ready to work together on my issue. 

Business response:

We are thrilled to hear that our staff members and Doctor were friendly and helpful. Thank you for sharing your experience with us. 

George S.'s profile image
George S. 
on Birdeye

a week ago

Quick intake and great patient care from front desk, nurse, testing and doctor. 

Business response:

Thank you for sharing your experience with us. We appreciate your feedback on our emergency room services. We're glad to hear that you received great care from our staff. Your positive comments are valuable to us and help us maintain our commitment to providing excellent care. 

Craig N.'s profile image
Craig N. 
on Birdeye

2 weeks ago

Office staff and medical providers were awesome. They took extra time and ensured I have comfortable during my 7-hour stay in Urgent Care. Highly recommended. 

Business response:

We're overjoyed to hear about your positive experience at VIK Complete Care at Lakeway. Thank you for sharing your feedback and we value your recommendation.  

Robbi F.'s profile image
Robbi F. 
on Birdeye

2 weeks ago

A quick response to a medical emergency. Clear explanation of condition and expedited transportation to the best place for treatment. Can not be more appreciative of a late hour professional and personal care. 

Business response:

Hello, Thank you for sharing your experience with VIK Complete Care at Lakeway. We deeply respect your feedback and are glad we could assist you in your time of need. We are here ready and waiting to help all t hroughout the night. Anytime you need us we'll be waiting to help. We hope you get well soon and please take care. 

Opera Nelson B.'s profile image
Opera Nelson B. 
on Birdeye

a month ago

Great service from the front door to assigned room. All staff on each shift was pleasant, helpful, encouraging and friendly attitude. Can’t say enough about the doctors, their knowledge and expertise was outstanding. 

Business response:

We're pleased to hear about your great experience at VIK Complete Care at Lakeway. Thank you for sharing your positive feedback! 

Orville M.'s profile image
Orville M. 
on Birdeye

a month ago

Great Dr care and constructive guidance! 

Business response:

We're pleased to hear about your the great care and constructive guidance you received. Thank you for trusting us with your care! 

Kayla M.'s profile image
Kayla M. 
on Birdeye

2 months ago

The care here is unmatched! I've gone several times, and the doctors and nurses are always spectacular, patient, and knowledgeable. The other staff is wonderful as well, and I've never had to wait. I love that we have this incredible facility in Lakeway. We appreciate everyone at Vik so much! 

Business response:

We greatly appreciate your positive feedback and are thrilled to hear about your exceptional experiences at VIK Complete Care at Lakeway. Thank you for sharing your kind words! 

Frequently asked questions about VIK Complete Care at Lakeway

How is VIK Complete Care at Lakeway rated?

VIK Complete Care at Lakeway has a 4.9 star rating with 1,525 reviews. 

When is VIK Complete Care at Lakeway open?

VIK Complete Care at Lakeway is open now. It is open 24/7.