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VIK Complete Care at Lakeway

5.0

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States

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5.01,526 reviews
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James K.'s profile image
James K. 
on Birdeye

4 days ago

Fast attention - really fast. Lots of help from staff and doctor. I really couldn't ask for more. Follow-up phone call, too. I have visited this group a few times. A great experience each time. 

Business response:

We greatly appreciate your positive feedback, James. Thank you for choosing us for your healthcare needs. Please take care. 

Susan R.'s profile image
Susan R. 
on Birdeye

4 days ago

I appreciate the care received. The staff is excellent. Education was provided by both the physician and the nursing staff. Reception advised me of cost of service as the Er has yet to be a provider for Medicare. As an aging population resides in this area Medicare would help as it would provide more access to care on an emergency basis. This ER/Clinic was recommended to me be RN’s in the area. Not only does it help them with their busy schedules but it provides 24 hour service which lowers the number of persons seeking mino... read more

Business response:

Thank you for your kind words. We are glad to hear that you had a positive experience. Please do not hesitate to reach out to us if you have any questions or need additional assistance.  

Victoria M.'s profile image
Victoria M. 
on Birdeye

4 days ago

Very nice staff. Fast i 

Business response:

Thank you for providing your feedback. We are always here if you should ever need us again. 

Lauryn Ashli H.'s profile image
Lauryn Ashli H. 
on Birdeye

4 days ago

Fast, Friendly 

Business response:

Hello Ms. Harris, We're glad to hear you had a fast, friendly experience at VIK Complete Care at Lakeway. We are always open 24/7 for your convenience. Please get well soon and thank you for choosing us. 

Michael Y.'s profile image
Michael Y. 
on Birdeye

2 weeks ago

Quick, professional, courteous and helpful. 

Business response:

Hello Mr. Yackman, We greatly appreciate your positive feedback and 5 star rating! Thank you for choosing VIK Complete Care at Lakeway when you needed healthcare. We are always open and ready to help 24/7. Please take care and thank you again. 

Claire V.'s profile image
Claire V. 
on Birdeye

2 weeks ago

My first visit to Vik clinic-er Lakeway was very good. Dr Daniel Macalasdair was professional, patient, kind, listened to and answered my questions. I so appreciated his follow-up phone call the next morning. It was my first covid diagnosis. The staff was also professional, patient, and kind. I will not hesitate to return to Vik Lakeway for my future medical needs. Thank you all! 

Business response:

Hello Ms. Vogel, So sorry about your diagnosis but your positive feedback is greatly appreciated. We are glad to hear that you had a good experience at VIK Complete Care at Lakeway. Dr. Macalasdair is fantastic! We apprciate you choosing our Lakeway facility for your healthcare needs. We are always here, open and ready to help. Please feel better very soon. Thanks again. 

Eleazer R.'s profile image
Eleazer R. 
on Birdeye

2 weeks ago

Great health care, very thorough. 

Business response:

Hello Ms. Ramos, Great to hear that you found our health care services very thorough. We pride ourselves in listening to our patients complaints to get to the root of the issue quickly. Thank you for taking the time to leave a positive review and the 5 stars! We hope you feel much better very soon. Please take care and thanks again. 

David T.'s profile image
David T. 
on Birdeye

3 weeks ago

They seemed fairly busy when I was there but still took good care of me 

Business response:

We are glad to hear that you felt well taken care of during your visit. Thank you for trusting us with your care.  

Donna T.'s profile image
Donna T. 
on Birdeye

a month ago

I had a very good experience. 

Business response:

Hello Ms. Troy, So very happy to hear of yuor good experience at our Lakeway facility recently. We are open around the clock, even on holidays. So if you need us any time of the night or day, don't hesitate to stop by. We'll get you fixed right up. Please take care and thank you so very much. ... read more

Frequently asked questions about VIK Complete Care at Lakeway

How is VIK Complete Care at Lakeway rated?

VIK Complete Care at Lakeway has a 5 star rating with 1,526 reviews. 

When is VIK Complete Care at Lakeway open?

VIK Complete Care at Lakeway is open now. It is open 24/7.