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VIK Complete Care at Lakeway

5.0
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About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
5.01,433 reviews
5
1,321
4
42
3
13
2
0
1
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57 reviews have no rating
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Tracey J.'s profile image
Tracey J. 
on Birdeye

3 days ago

Thank you for your attentive service and quick resolution. Very kind staff! 

Business response:

Hello! Thank you for your review of our Lakeway staff and service. We appreciate you writing and giving us feedback. We value your opinion. Please take care and get well soon. 

Wendy Y.'s profile image
Wendy Y. 
on Birdeye

5 days ago

I’m from out of town but was in Lakeway for 2 mos. There were two occasions that I needed to use Vic. I can not say enough praise for the staff, nurses and drs. They were wonderful and took great care of me. Whenever I’m in town and need a Dr I will definitely go to Vic. Thank you Wyellin 

Business response:

Hello Ms. Yellin, Wow! Thank you for the wonderful review and all of the kind words. Our staff will enjoy reading this and seeing the 5 stars. We strive to be the very best we can be for our patients. Thank you again and please take care. If you ever need us again, we'll be here ready and waiting. 

Michael Y.'s profile image
Michael Y. 
on Birdeye

3 weeks ago

Top notch, professional and quality care that was provided quickly and efficiently. 

Business response:

Thank you for your kind words, Mr. Yacktman! We're thrilled to hear that you had a top-notch experience with VIK Complete Care at Lakeway. Providing professional and quality care in a quick and efficient manner is always our priority. Please take care and thank you so much again. 

Aimee A.'s profile image
Aimee A. 
on Birdeye

3 weeks ago

Great. Professional team. Clean. Fairly fast. Quick visit by doctor which was just a repeat of what the nurse did. Lost a star due to price of visit. This location was a regular for us will think again next time due to $150 fee. 

Kanar S.'s profile image
Kanar S. 
on Birdeye

3 weeks ago

Very kind, fast, and thorough! 

Business response:

Hello, We're thrilled to hear that you had a positive experience with VIK Complete Care at Lakeway. Our team strives to provide fast and thorough service to all our customers. We are always here and ready to help with any healthcare issue. Please feel better soon and thank you again. 

Nancy C.'s profile image
Nancy C. 
on Birdeye

a month ago

Very professional & took care of my needs. 

Business response:

Thank you for your kind words, Nancy! We are glad to hear that you found our service professional and that we were able to meet your needs. If you have any further questions or require assistance in the future, please don't hesitate to reach out to us at (512) 527-6247. 

Madison B.'s profile image
Madison B. 
on Birdeye

a month ago

From the front desk staff to all of the providers, we always have a great experience at Vik’s. Everyone is very kind and thorough, and the wait times are always reasonable if not quicker than I would expect. 

Business response:

Thank you for your kind words, Madison! We're thrilled to hear that you had a great experience with us. Our team takes pride in providing excellent care and ensuring reasonable wait times. If you have any further feedback or need assistance, please don't hesitate to reach out to us at (512) 527-6247.  

Susan N.'s profile image
Susan N. 
on Birdeye

a month ago

Excellent care and service! 

Business response:

Thank you for your kind words, Susan! We're thrilled to hear that you had an excellent experience at our facility. We appreciate your feedback and look forward to serving you again in the future. 

Shain C.'s profile image
Shain C. 
on Birdeye

a month ago

The RN and attending doctor, Robert Allensworth, were both very professional and attentive. Follow up with my personal physician confirmed all the tests performed were what he would have ordered as well as treatment given. Dr. Allensworth and the RN were very informative and answered all my questions as well. I am pleased with their care. 

Business response:

Thank you for taking the time to share your positive experience. We are thrilled to hear that our staff provided you with professional and attentive care. It's great to know that your physician confirmed the tests and treatment were appropriate. We appreciate your feedback and thank you for choosing us for your healthcare needs. 

Frequently asked questions about VIK Complete Care at Lakeway

How is VIK Complete Care at Lakeway rated?

VIK Complete Care at Lakeway has a 5 star rating with 1,433 reviews. 

When is VIK Complete Care at Lakeway open?

VIK Complete Care at Lakeway is open now. It will close at 8:00 p.m.