VIK Complete Care at Lakeway

Business response:

Thank you for sharing your feedback about our professional and quick care. We're glad everyone made your experience easy. It's wonderful to hear that you found our team to be professional and that we were able to provide you with quick care during your visit. We truly appreciate you taking the time to acknowledge the friendly service you received, as this reflects our commitment to making each patient's experience as smooth and comfortable as possible. Your positive feedback about how easy we made the experience means a grea... read more

Business response:

Hello Mr. Holly, Your positive experience means everything to us. Ray's quick response and professionalism reflect our commitment to excellent care. We appreciate you choosing our Lakeway facility when you needed care. Thank you so much! 

Business response:

We are happy to hear about your excellent experience from check-in to discharge. Thank you for recognizing our staff's kindness, professionalism, and efficiency throughout your visit. It's wonderful to know that our team made sure you were comfortable during your time with us. We're especially pleased that your provider was attentive and took the time to explain your diagnosis and treatment clearly without making you feel rushed. Your feedback about the quality of care you received means a great deal to our entire team. 

Business response:

We are pleased to hear our team listened and understood your back pain concerns. It means so much to us that our doctor was able to provide the understanding you needed. We truly appreciate you taking the time to share this feedback with us, as it reinforces our commitment to ensuring every patient feels heard and understood during their visit. Thank you for trusting us with your care. 

Business response:

We are glad to hear about your great experience with our fast check-in and pleasant team. It's wonderful to know that our check-in process was efficient for you and that you found our entire team to be nice and welcoming during your visit. Your positive feedback about both the speed of our service and the pleasant demeanor of our staff means a great deal to us. 

Business response:

Thank you for your review. We appreciate your feedback about our prompt service and timely diagnosis. It's wonderful to hear that we were able to provide you with the efficient care you needed during your visit to our facility. Your acknowledgment of our team's ability to quickly identify and diagnose your medical concern means a great deal to us. We strive to deliver timely and effective healthcare services, and knowing that we met your expectations in both our response time and diagnostic capabilities is truly rewarding fo... read more

Business response:

We are absolutely thrilled to hear you experienced great service and fast care with us. Your feedback about the speed of our service means so much to our entire team. We work hard to ensure that every patient receives excellent care efficiently, and it's wonderful to know that we met your expectations. Thank you for taking the time to share your positive experience with us. 

Business response:

We are thrilled to hear you were impressed with our efficient service and minimal wait time. It's wonderful to know that our doctor was able to see you promptly and help put your mind at ease during your visit. Your positive feedback about the overall efficiency of your experience means a great deal to us, and we're so pleased that we were able to provide you with the quality care you needed. 

Business response:

We are ecstatic to hear we helped you get the care you needed. Thank you for trusting our guidance. It means so much to us that we were able to assist you during what sounds like a challenging situation, and we're grateful that you allowed us to guide you toward getting the appropriate medical attention. We truly appreciate you taking the time to share your experience with us, and we're glad we could be there for you when you needed help the most.