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VIK Complete Care at Lakeway
- Emergency Rooms
- Lakeway, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States
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Had to go in for a chest infection. Was worried about cost because I didn’t have insurance. The doctor was very honest and explained the options I had and included the pricing for each option. He also told me that I had either pneumonia or bronchitis and that the treatment was the same for either so I chose to save some money by not getting the extra testing to determine which I had since the treatment was the same. The wait time wasn’t long at all (I might have just been lucky with lower than normal people visiting the ER... read more
Business response:
Your positive experience is greatly appreciated. Thank you for sharing your feedback about your recent visit to our emergency room. We're glad to hear that the doctor was honest and transparent about your treatment options and pricing and that you were able to make an informed decision about your care. It's also wonderful to know that you experienced a short wait time and found our staff to be helpful and friendly. We strive to provide efficient and compassionate care to all our patients, and we're pleased that we were able ... read more
Very attentive staff for being 3AM. Quick, helpful & alleviated concerns regarding what could have been a bad injury for my 4yr old.
Business response:
We're pleased to hear about the attentive staff and quick assistance provided to your child. It's especially reassuring to know that our team was able to alleviate your concerns. We understand how worrying it can be when a young child is hurt, and we're glad we could help during this late-night emergency. Thank you for taking the time to share your positive experience with us. Your feedback is greatly appreciated.
Amazing staff. Doctors and nurses are kind, caring and capable.
Business response:
We're happy to hear about your positive experience. Thank you for sharing your feedback! It's wonderful to know that our staff, including our doctors and nurses, provided you with kind, caring, and capable care. We strive to maintain a high standard of service, and your words of appreciation mean a great deal to our entire team.
The staff were pleasant and helped us.
Business response:
We value your positive feedback and are glad to hear that our staff were pleasant and helpful during your visit. It's our goal to provide compassionate care to all our patients, and we're pleased that our team met your expectations. Your kind words mean a lot to us and serve as encouragement to continue delivering the best possible care. Thank you for taking the time to share your experience with us.
I was seen promptly and the staff was professional and courteous.
Business response:
We are grateful for your positive feedback. Thank you for taking the time to share your experience with us. We strive to provide prompt and professional care to all our patients, and we're pleased to hear that our staff met your expectations. Thank you for trusting us with your care.
Awesome team
Business response:
We appreciate your feedback and sincerely appreciate you taking the time to share your experience. We strive to provide excellent care to all our patients, and it's heartening to know that our efforts have made a positive impact. Your recognition of our team's performance means a great deal to us, and we will be sure to share your comments with our staff.
Great and fast medical care. The doctor and nurse did an excellent job treating my wound and the staff were efficient and friendly. I couldn't have received better medical care anywhere else.
Business response:
We are privileged to have provided you with great and fast medical care. Thank you for sharing your positive experience with us. We're glad to hear that our doctor and nurse did an excellent job treating your wound and that you found our staff to be efficient and friendly. Your satisfaction with the care you received is important to us, and we appreciate you taking the time to let us know about your visit.
Great staff
Business response:
Hello, We greatly appreciate your positive feedback. Thank you for sharing your experience with the staff with us. We hope you feel better very soon. Thanks again.
Attentive and efficient.
Business response:
We are thrilled to hear that you found our service attentive and efficient. Our team strives to provide the best possible care for all our patients, and it's gratifying to know that we met your expectations. Thank you for taking the time to share your experience with us. Your feedback is valuable and helps us maintain our high standards of care.
Frequently asked questions about VIK Complete Care at Lakeway
How is VIK Complete Care at Lakeway rated?
VIK Complete Care at Lakeway has a 5 star rating with 1,567 reviews.
When is VIK Complete Care at Lakeway open?
VIK Complete Care at Lakeway is open now. It is open 24/7.