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VIK Complete Care at Lakeway
- Emergency Rooms
- Lakeway, TX
About this business
Location details
1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States
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Dr. Allensworth was fantastic. He is very knowledgeable and has an excellent bedside manner. It's always good to talk a little football, too. The staff was smooth and efficient. Outstanding service!
Business response:
Thanks for the outstanding feedback! We're thrilled you appreciated Dr. Allensworth's knowledgeable care and excellent bedside manner. It's great to hear that you enjoyed talking a little football with him as well. We're also pleased that you found our staff to be smooth and efficient in their service. Your positive experience means a lot to us, and we're grateful you took the time to share it. Thank you for trusting us with your care.
Now so easy to check in on smartphone. Was seen and tended to quickly and compassionately.
Business response:
We are happy to hear that our check-in process worked well for you and made your experience easier. It's wonderful to know that you received quick and compassionate care during your visit to our emergency room. We strive to provide efficient and caring service to all our patients, and we're glad we were able to meet those expectations for you. Thank you for taking the time to share your positive experience with us.
Your team was very helpful and took very good care of me….Thank You All So Much!!!
Business response:
We are excited to hear our team took very good care of you and was helpful! It's wonderful to know that you had such a positive experience with us. Our goal is always to provide the best possible care for our patients, and we're thrilled that we were able to meet your needs. Thank you for taking the time to share your feedback with us.
Dr. Esmay & the staff were very attentive, helpful, kind & knowledgeable.
Business response:
We are pleased to hear about your positive experience. It's wonderful to know that Dr. Esmay and our staff were able to provide you with such excellent care during your visit to our emergency room. We strive to ensure that all our patients receive the highest quality of attention and support, and we're glad that this was reflected in your interaction with us. Thank you for taking the time to share your feedback.
The entire staff and the doctor were all very professional, polite, and extremely helpful. Dr. Allensworth listened to my concerns and was able to diagnose and provide me with medication to help me feel better. The clinic was clean and I was happy and impressed with my wait time, . Less than two hours and I was in and out of the facility on a Friday night. Two days later, I also received a call from Dr. Allensworth asking how I was feeling and that was very impressive. Not even my regular provider takes a time to contact me ... read more
Business response:
We are delighted to hear about your positive experience with our professional staff and excellent wait time. It's wonderful to know that Dr. Allensworth listened to your concerns and provided effective treatment. We're especially pleased that you appreciated the follow-up call to check on your well-being. Our team strives to provide exceptional care, and we're glad this was reflected in your visit. Thank you for recommending us, and we look forward to serving you again if the need arises.
Great care and great follow up. Thankfully, it was not serious and I appreciate the thorough explanation and follow up by my Physician the following day. Would definitely go back if ill.
Business response:
We are delighted to hear about your positive experience. It's wonderful to know that our physician provided a comprehensive explanation and followed up with you the next day. We strive to ensure our patients receive the best possible care. Thank you for your trust and for considering us for any future healthcare needs.
Very goood
Business response:
Hello Mr. Welford, We are delighted to hear you had a very good experience with us at VIK Complete Care at Lakeway! Please get well soon!
Great experience and zero wait! Very welcoming and thorough in their care! Great staff, made me feel like a person and not just a number.
Business response:
We are delighted to hear about your great experience! Thank you for recognizing our welcoming staff and thorough care approach. We strive to ensure that every patient feels valued and receives personalized attention. It's wonderful to know that you felt like a person and not just a number during your visit. We appreciate your kind words and are glad we could provide you with prompt and attentive care.
My daughter ate something she is allergic to. I was 35 minutes away. She’s 17 so I told her to drive to VIK and I’d call them. VIK was ready when she walked in and got her some meds and an IV right away. I was thankful they took her in even though I couldn’t get there for 30 minutes. The entire staff and doctor were super friendly and helpful.
Business response:
We are happy to hear our team provided quick, caring treatment when your daughter needed help. It's reassuring to know that we were able to assist her promptly, even before you arrived. The entire team is committed to ensuring every patient receives the highest quality of care in a welcoming environment. Thank you for trusting us with your daughter's health and safety. We're glad we could be there for your family when it mattered most, and we hope your daughter has fully recovered from the incident.
Frequently asked questions about VIK Complete Care at Lakeway
How is VIK Complete Care at Lakeway rated?
VIK Complete Care at Lakeway has a 4.8 star rating with 1,763 reviews.
When is VIK Complete Care at Lakeway open?
VIK Complete Care at Lakeway is open now. It is open 24/7.