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VIK Complete Care at Lakeway

4.9

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States

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4.91,505 reviews
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Claire V.'s profile image
Claire V. 
on Birdeye

5 months ago

My first visit to Vik clinic-er Lakeway was very good. Dr Daniel Macalasdair was professional, patient, kind, listened to and answered my questions. I so appreciated his follow-up phone call the next morning. It was my first covid diagnosis. The staff was also professional, patient, and kind. I will not hesitate to return to Vik Lakeway for my future medical needs. Thank you all! 

Business response:

Hello Ms. Vogel, So sorry about your diagnosis but your positive feedback is greatly appreciated. We are glad to hear that you had a good experience at VIK Complete Care at Lakeway. Dr. Macalasdair is fantastic! We apprciate you choosing our Lakeway facility for your healthcare needs. We are always here, open and ready to help. Please feel better very soon. Thanks again. 

Eleazer R.'s profile image
Eleazer R. 
on Birdeye

5 months ago

Great health care, very thorough. 

Business response:

Hello Ms. Ramos, Great to hear that you found our health care services very thorough. We pride ourselves in listening to our patients complaints to get to the root of the issue quickly. Thank you for taking the time to leave a positive review and the 5 stars! We hope you feel much better very soon. Please take care and thanks again. 

David T.'s profile image
David T. 
on Birdeye

5 months ago

They seemed fairly busy when I was there but still took good care of me 

Business response:

We are glad to hear that you felt well taken care of during your visit. Thank you for trusting us with your care.  

Donna T.'s profile image
Donna T. 
on Birdeye

6 months ago

I had a very good experience. 

Business response:

Hello Ms. Troy, So very happy to hear of yuor good experience at our Lakeway facility recently. We are open around the clock, even on holidays. So if you need us any time of the night or day, don't hesitate to stop by. We'll get you fixed right up. Please take care and thank you so very much. ... read more

Donald A.'s profile image
Donald A. 
on Birdeye

6 months ago

Courtesy and Professional 

Business response:

Hello Mr. Arlot, Your positive feedback is greatly appreciated. Thank you for recognizing our courtesy and professionalism. We strive to provide the best care possible at VIK Complete Care at Lakeway. Please get well soon. 

Harry Y.'s profile image
Harry Y. 
on Birdeye

6 months ago

Staff clear and polite about procedures and professional. 

Business response:

Hello Mr. Young, We greatly appreciate your positive feedback and are glad to hear that our staff was clear, polite, and professional during your visit. Thank you for choosing VIK Complete Care at Lakeway. 

Claudia N.'s profile image
Claudia N. 
on Birdeye

6 months ago

The attention was great the doctor was able to see me right away and order images, The doctor follow up after the appointment by phone. Highly recommend this place. 

Business response:

Hello Ms. Navarro, We are glad to hear that you had a positive experience at VIK Complete Care at Lakeway. Thank you for recommending us to others. We love being able to give a personal touch like the after visit phone call. Like to make sure our patients are on the path to a full recovery. Please take care and thank you again. 

Richard W.'s profile image
Richard W. 
on Birdeye

6 months ago

Excellent service 

Business response:

Hello Mr. Winchester, Thank you for the positive feedback and the five star rating! We are happy to hear that you received excellent service at VIK Complete Care at Lakeway. Get well soon and thanks again. 

Frances C.'s profile image
Frances C. 
on Birdeye

6 months ago

Dr and staff were professional and knowledgeable. Dr coordinated with others to address the multiple issues to be resolved 

Business response:

Hello, We're excited to hear that you had a positive experience with our team at VIK Complete Care at Lakeway. Thank you for your kind words and we look forward to continuing to provide you with excellent care when you need it. Our staff members will be thrilled reading your review! Please get well soon and take care. 

Frequently asked questions about VIK Complete Care at Lakeway

How is VIK Complete Care at Lakeway rated?

VIK Complete Care at Lakeway has a 4.9 star rating with 1,505 reviews. 

When is VIK Complete Care at Lakeway open?

VIK Complete Care at Lakeway is open now. It is open 24/7.