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VIK Complete Care at Lakeway
- Emergency Rooms
- Lakeway, TX
About this business
Location details
1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States
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Great care and great follow up. Thankfully, it was not serious and I appreciate the thorough explanation and follow up by my Physician the following day. Would definitely go back if ill.
Business response:
We are delighted to hear about your positive experience. It's wonderful to know that our physician provided a comprehensive explanation and followed up with you the next day. We strive to ensure our patients receive the best possible care. Thank you for your trust and for considering us for any future healthcare needs.
Very goood
Business response:
Hello Mr. Welford, We are delighted to hear you had a very good experience with us at VIK Complete Care at Lakeway! Please get well soon!
Great experience and zero wait! Very welcoming and thorough in their care! Great staff, made me feel like a person and not just a number.
Business response:
We are delighted to hear about your great experience! Thank you for recognizing our welcoming staff and thorough care approach. We strive to ensure that every patient feels valued and receives personalized attention. It's wonderful to know that you felt like a person and not just a number during your visit. We appreciate your kind words and are glad we could provide you with prompt and attentive care.
My daughter ate something she is allergic to. I was 35 minutes away. She’s 17 so I told her to drive to VIK and I’d call them. VIK was ready when she walked in and got her some meds and an IV right away. I was thankful they took her in even though I couldn’t get there for 30 minutes. The entire staff and doctor were super friendly and helpful.
Business response:
We are happy to hear our team provided quick, caring treatment when your daughter needed help. It's reassuring to know that we were able to assist her promptly, even before you arrived. The entire team is committed to ensuring every patient receives the highest quality of care in a welcoming environment. Thank you for trusting us with your daughter's health and safety. We're glad we could be there for your family when it mattered most, and we hope your daughter has fully recovered from the incident.
Great experience, they were quick to control my pain and find out what problem was. Very thorough on care
Business response:
Hello Ms. Rodriguez, We are delighted to hear about your great experience! Thank you for recognizing our thorough care and quick pain management. We hope you start to feel better very soon. Please take care and thank you so much!
Received excellent and thorough care from Dr. MacAlasdair and team. Wouldn't go anywhere else!
Business response:
We are pleased to hear about your excellent experience with our care team. Your trust and satisfaction mean everything to us, and we're grateful you chose our facility for your care. We strive to provide thorough and high-quality treatment to all our patients, and it's rewarding to know we met your expectations. Thank you for taking the time to share your positive feedback.
Went last night to Viks Urgent care. I’ve had very good experiences before with this urgent care and chose to go here again. Always professional! Great staff, from Front Desk to entire staff very quick, caring and knowledgeable. Had to have Intrevenous and the Nurse inserted the needle no pain at all!! The Drs were so knowledgeable and really nice. I felt they cared and I was in and out within a very reasonable time. They even have warm blankets for the cold rooms! Excellent follow up as well. I can confidently recommend Vik... read more
Business response:
Hello Ms. Berne, We are delighted to hear about your excellent experience at Viks Urgent Care! Your feedback about our caring staff, pain-free procedures, warm blankets, and efficient service means a lot to us. We're glad that you found our entire team, from the front desk to the doctors, to be professional, knowledgeable, and attentive to your needs. It's wonderful to know that you felt well cared for during your visit and that you were able to leave within a reasonable time. We appreciate your confidence in recommending o... read more
Had to go in for a chest infection. Was worried about cost because I didn’t have insurance. The doctor was very honest and explained the options I had and included the pricing for each option. He also told me that I had either pneumonia or bronchitis and that the treatment was the same for either so I chose to save some money by not getting the extra testing to determine which I had since the treatment was the same. The wait time wasn’t long at all (I might have just been lucky with lower than normal people visiting the ER... read more
Business response:
Your positive experience is greatly appreciated. Thank you for sharing your feedback about your recent visit to our emergency room. We're glad to hear that the doctor was honest and transparent about your treatment options and pricing and that you were able to make an informed decision about your care. It's also wonderful to know that you experienced a short wait time and found our staff to be helpful and friendly. We strive to provide efficient and compassionate care to all our patients, and we're pleased that we were able ... read more
Very attentive staff for being 3AM. Quick, helpful & alleviated concerns regarding what could have been a bad injury for my 4yr old.
Business response:
We're pleased to hear about the attentive staff and quick assistance provided to your child. It's especially reassuring to know that our team was able to alleviate your concerns. We understand how worrying it can be when a young child is hurt, and we're glad we could help during this late-night emergency. Thank you for taking the time to share your positive experience with us. Your feedback is greatly appreciated.
Frequently asked questions about VIK Complete Care at Lakeway
How is VIK Complete Care at Lakeway rated?
VIK Complete Care at Lakeway has a 4.8 star rating with 1,722 reviews.
When is VIK Complete Care at Lakeway open?
VIK Complete Care at Lakeway is open now. It is open 24/7.