VIK Complete Care at Lakeway

4.8

Emergency Rooms
Lakeway, TX

About this business

Healthcare Emergency Rooms Medical Centers Urgent Care

Location details

1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States

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4.81,787 reviews

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David H.

3 months ago

Less than 10 minutes to arrival, Ray, the Technician was personable, efficient and informative

Business response:

Hello Mr. Holly, Your positive experience means everything to us. Ray's quick response and professionalism reflect our commitment to excellent care. We appreciate you choosing our Lakeway facility when you needed care. Thank you so much!

Sally B.

3 months ago

I had an excellent experience at this urgent care. From check-in to discharge. The staff was kind, professional, and efficient and made sure I was comfortable throughout my visit. The provider was attentive, did not make me feel rushed and explained my diagnosis and treatment clearly. I’m very grateful for the quality of care I received.

Business response:

We are happy to hear about your excellent experience from check-in to discharge. Thank you for recognizing our staff's kindness, professionalism, and efficiency throughout your visit. It's wonderful to know that our team made sure you were comfortable during your time with us. We're especially pleased that your provider was attentive and took the time to explain your diagnosis and treatment clearly without making you feel rushed. Your feedback about the quality of care you received means a great deal to our entire team.

Adeline P.

4 months ago

Thank you for listening in regards to the back pain! First Dr that understood.

Business response:

We are pleased to hear our team listened and understood your back pain concerns. It means so much to us that our doctor was able to provide the understanding you needed. We truly appreciate you taking the time to share this feedback with us, as it reinforces our commitment to ensuring every patient feels heard and understood during their visit. Thank you for trusting us with your care.

Suadad A.

4 months ago

My experience was great, fast check-in, and everyone was nice and pleasant.

Business response:

We are glad to hear about your great experience with our fast check-in and pleasant team. It's wonderful to know that our check-in process was efficient for you and that you found our entire team to be nice and welcoming during your visit. Your positive feedback about both the speed of our service and the pleasant demeanor of our staff means a great deal to us.

Douglas W.

5 months ago

Prompt service and diagnosed the problem in a timely manner.

Business response:

Thank you for your review. We appreciate your feedback about our prompt service and timely diagnosis. It's wonderful to hear that we were able to provide you with the efficient care you needed during your visit to our facility. Your acknowledgment of our team's ability to quickly identify and diagnose your medical concern means a great deal to us. We strive to deliver timely and effective healthcare services, and knowing that we met your expectations in both our response time and diagnostic capabilities is truly rewarding fo... read more

Misty B.

5 months ago

Great service and so fast

Business response:

We are absolutely thrilled to hear you experienced great service and fast care with us. Your feedback about the speed of our service means so much to our entire team. We work hard to ensure that every patient receives excellent care efficiently, and it's wonderful to know that we met your expectations. Thank you for taking the time to share your positive experience with us.

Barbara B.

5 months ago

Very efficient. There was very little wait time and Dr was able to see me and put my mind at ease I was very impressed

Business response:

We are thrilled to hear you were impressed with our efficient service and minimal wait time. It's wonderful to know that our doctor was able to see you promptly and help put your mind at ease during your visit. Your positive feedback about the overall efficiency of your experience means a great deal to us, and we're so pleased that we were able to provide you with the quality care you needed.

Maricela S.

5 months ago

Fantastic! Thank you for helping me and insisted to send me to St. David’s. It got so much worse.

Business response:

We are ecstatic to hear we helped you get the care you needed. Thank you for trusting our guidance. It means so much to us that we were able to assist you during what sounds like a challenging situation, and we're grateful that you allowed us to guide you toward getting the appropriate medical attention. We truly appreciate you taking the time to share your experience with us, and we're glad we could be there for you when you needed help the most.

Donovan A.

6 months ago

Great staff and great care. Dr Paul was fantastic. Thank you!

Business response:

We are overjoyed to hear about your positive experience with our staff and care. It means so much to us that you took the time to share your feedback about the quality of care you received. Your kind words about both our staff and the care provided truly brighten our day. Thank you for your feedback!