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VIK Complete Care at Lakeway

5.0

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States

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5.01,526 reviews
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Donald A.'s profile image
Donald A. 
on Birdeye

a month ago

Courtesy and Professional 

Business response:

Hello Mr. Arlot, Your positive feedback is greatly appreciated. Thank you for recognizing our courtesy and professionalism. We strive to provide the best care possible at VIK Complete Care at Lakeway. Please get well soon. 

Harry Y.'s profile image
Harry Y. 
on Birdeye

a month ago

Staff clear and polite about procedures and professional. 

Business response:

Hello Mr. Young, We greatly appreciate your positive feedback and are glad to hear that our staff was clear, polite, and professional during your visit. Thank you for choosing VIK Complete Care at Lakeway. 

Claudia N.'s profile image
Claudia N. 
on Birdeye

a month ago

The attention was great the doctor was able to see me right away and order images, The doctor follow up after the appointment by phone. Highly recommend this place. 

Business response:

Hello Ms. Navarro, We are glad to hear that you had a positive experience at VIK Complete Care at Lakeway. Thank you for recommending us to others. We love being able to give a personal touch like the after visit phone call. Like to make sure our patients are on the path to a full recovery. Please take care and thank you again. 

Richard W.'s profile image
Richard W. 
on Birdeye

a month ago

Excellent service 

Business response:

Hello Mr. Winchester, Thank you for the positive feedback and the five star rating! We are happy to hear that you received excellent service at VIK Complete Care at Lakeway. Get well soon and thanks again. 

Frances C.'s profile image
Frances C. 
on Birdeye

2 months ago

Dr and staff were professional and knowledgeable. Dr coordinated with others to address the multiple issues to be resolved 

Business response:

Hello, We're excited to hear that you had a positive experience with our team at VIK Complete Care at Lakeway. Thank you for your kind words and we look forward to continuing to provide you with excellent care when you need it. Our staff members will be thrilled reading your review! Please get well soon and take care. 

Christine M.'s profile image
Christine M. 
on Birdeye

2 months ago

Super people 

Business response:

Hello Ms. Mccambridge, We genuinely admire your kind words! Thank you for choosing VIK Complete Care at Lakeway. Please get well soon. Thanks again. 

Frances M.'s profile image
Frances M. 
on Birdeye

3 months ago

Everyone was so nice. Dr was thorough in her questioning and examination of me and provided treatment accordingly. If treatment doesn’t help I will return for a follow up visit. 

Business response:

Hello, We appreciate your positive feedback. We're glad to hear that you had a great experience with us. Thank you for choosing VIK Complete Care at Lakeway. We sure hope you start to feel much better very soon! Thanks again. ... read more

James G.'s profile image
James G. 
on Birdeye

4 months ago

Quick and efficient. 

Business response:

Hello Mr. Goodwin, We appreciate your feedback. Thank you for choosing VIK Complete Care at Lakeway. Love the 5 star rating. Hope you feel much better very soon. Thank you and stay safe out there. 

Tiffany K.'s profile image
Tiffany K. 
on Birdeye

4 months ago

If I could give a higher than five rating, I would the kindness and gentleness of Chris and Holly was amazing. They were honest and straightforward but also sympathetic and empathetic genuinely. I felt heard and understood. The PSA was more than accommodating to my not having certain information. I never felt rushed or ignored. I felt as if I was the only patient and they had 4 of us. The doctor Dr Jonsson she is a stellar gentle knowledgeable doctor who throughly explained my options. I am so happy to have a facility I can ... read more

Business response:

Hello Ms. Kammer, Wow! What a wonderful review. We are so pleased you chose our Lakeway facility when you were under the weather. Dr. Jonsson, Dr. Beaty, Chris, Holly and the rest of our staff are top notch!!! We are thrilled that they represent Complete Care so well. Our staff love their patients and we actually believe it shows. Thanks for sharing a bit of your experience with us and your 5 star rating. We value your opinion and hope you start to feel much better very soon. Thank you again!!! 

Frequently asked questions about VIK Complete Care at Lakeway

How is VIK Complete Care at Lakeway rated?

VIK Complete Care at Lakeway has a 5 star rating with 1,526 reviews. 

When is VIK Complete Care at Lakeway open?

VIK Complete Care at Lakeway is open now. It is open 24/7.