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VIK Complete Care at Lakeway
- Emergency Rooms
- Lakeway, TX
About this business
Location details
1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States
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On a Saturday, the wait time was minimal. Everyone on staff was accommodating and considerate. Having lab results quickly instead of going to an ER or waiting until Tuesday after Monday holiday to see primary care was paramount in my decision to go to VIK. THANK YOU TO ALL!
Business response:
We are absolutely thrilled to hear about your positive experience with our accommodating staff. It's wonderful to know that our team was able to provide you with the considerate care you deserved during your visit. Thank you so much for taking the time to share your experience and for your kind words about our staff!
Prompt courteous
Business response:
Thank you for sharing your feedback about our prompt and courteous service. We appreciate your trust in our care. It means a great deal to us to know that you experienced both efficiency and respectful treatment during your visit. Your acknowledgment of our team's prompt response and courteous approach reinforces our commitment to providing quality emergency care when you need it most.
Very professional and quick care. Everyone was friendly and made the experience easy.
Business response:
Thank you for sharing your feedback about our professional and quick care. We're glad everyone made your experience easy. It's wonderful to hear that you found our team to be professional and that we were able to provide you with quick care during your visit. We truly appreciate you taking the time to acknowledge the friendly service you received, as this reflects our commitment to making each patient's experience as smooth and comfortable as possible. Your positive feedback about how easy we made the experience means a grea... read more
Less than 10 minutes to arrival, Ray, the Technician was personable, efficient and informative
Business response:
Hello Mr. Holly, Your positive experience means everything to us. Ray's quick response and professionalism reflect our commitment to excellent care. We appreciate you choosing our Lakeway facility when you needed care. Thank you so much!
I had an excellent experience at this urgent care. From check-in to discharge. The staff was kind, professional, and efficient and made sure I was comfortable throughout my visit. The provider was attentive, did not make me feel rushed and explained my diagnosis and treatment clearly. I’m very grateful for the quality of care I received.
Business response:
We are happy to hear about your excellent experience from check-in to discharge. Thank you for recognizing our staff's kindness, professionalism, and efficiency throughout your visit. It's wonderful to know that our team made sure you were comfortable during your time with us. We're especially pleased that your provider was attentive and took the time to explain your diagnosis and treatment clearly without making you feel rushed. Your feedback about the quality of care you received means a great deal to our entire team.
Thank you for listening in regards to the back pain! First Dr that understood.
Business response:
We are pleased to hear our team listened and understood your back pain concerns. It means so much to us that our doctor was able to provide the understanding you needed. We truly appreciate you taking the time to share this feedback with us, as it reinforces our commitment to ensuring every patient feels heard and understood during their visit. Thank you for trusting us with your care.
My experience was great, fast check-in, and everyone was nice and pleasant.
Business response:
We are glad to hear about your great experience with our fast check-in and pleasant team. It's wonderful to know that our check-in process was efficient for you and that you found our entire team to be nice and welcoming during your visit. Your positive feedback about both the speed of our service and the pleasant demeanor of our staff means a great deal to us.
Prompt service and diagnosed the problem in a timely manner.
Business response:
Thank you for your review. We appreciate your feedback about our prompt service and timely diagnosis. It's wonderful to hear that we were able to provide you with the efficient care you needed during your visit to our facility. Your acknowledgment of our team's ability to quickly identify and diagnose your medical concern means a great deal to us. We strive to deliver timely and effective healthcare services, and knowing that we met your expectations in both our response time and diagnostic capabilities is truly rewarding fo... read more
Great service and so fast
Business response:
We are absolutely thrilled to hear you experienced great service and fast care with us. Your feedback about the speed of our service means so much to our entire team. We work hard to ensure that every patient receives excellent care efficiently, and it's wonderful to know that we met your expectations. Thank you for taking the time to share your positive experience with us.
Frequently asked questions about VIK Complete Care at Lakeway
How is VIK Complete Care at Lakeway rated?
VIK Complete Care at Lakeway has a 4.8 star rating with 1,804 reviews.
When is VIK Complete Care at Lakeway open?
VIK Complete Care at Lakeway is open now. It is open 24/7.