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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service or Repair Issues I filled out application for a house with them uploading all the documentation that was asked for me and my daughter since she is over 18. I did this Saturday 7/13. I received an email from them Monday at 9.23 am stating I had an hour to submit the same information that I had already submitted. I wasn’t sure why since I submitted the same things for both me and my daughter. I sent an email for clarification so I knew what was wrong with first documents. I sent my email at 10.28 am I would say that is... read more
Service or Repair Issues I currently rent from vinebrook homes and my central air unit has been out since July 15, 2024 at 2am. I placed a maintenance request and followed up several times with no reply until I physically went into the office and was greeted rudely by the maintenance supervisor Mr Outis Williams who was not willing to offer any help and it was a heat advisory in our area with temperatures reaching 115 degrees. I had to call the office manager and she got me a window unit that was defective when it arrived. T... read more
Service or Repair Issues Ac went out on 6/19. It's has been 90 to 100 plus all week with heat index well into the 100s. I put a request in no one came our until 6/21. The guy then tells me he's coming right back he needs to get a part for the unit. Here it is 6pm and he's nowhere to be found and he marked the job complete. They are not open on the weekends and it's going to be 103 tomorrow and 98 on Sunday 100 on Monday. I've rented from this company for a lot of years because they purchased the home from another company. I'... read more
Billing Issues I moved from property on March 15, 2024. I was unaware that i owed an outrageous amount of money (almost 6K). I have been receiving calls from a debt collector, but NEVER received an itemized receipt or anything explaining these charges from Vinebrook personally. This information skipped over me and went straight to collections. I feel like I’m paying for a remodel of the property. Keep in mind I have been staying in this rental property over 10 + years. This rental property has been sold over 3 times. Once Vi... read more
Billing Issues On May 1 2024, we received a water invoice attached to our rent in the amount of 1,390.00. We requested a breakdown of the water bill showing us in black and white what the city was charging. Finally received what they claim the city sent after weeks of calling, and emailing. I was rudely told they are busy and will get to it when they can. We was forced to sign an agreement to pay said water bill amount so we wouldn’t be evicted for not paying rent. The water bill from the city reflects 4 months which was 820... read more
Service or Repair Issues I had put in an application for a house and I have gotten nothing but the run around since the begin .. you call the number that you are given only to be told that you have to wait for someone to contact you n they never do … I have been given the bs so much that I am frustrated… You try to call and talk to a rental agent and you are told that someone would contact you wit in 48 hours . I was also told that they don’t receive any of my information which I know is a lie because I still have the emails... read more
Billing Issues In September of 2023, I received a $270 sewer bill from Vinebrook Homes. I was shocked as my sewer bills were always about $45/$55 a month. After inquiring about it, Vinebrook sent me the breakdown of charges for 6 months, and stated that they could not confirm why they didn't receive invoices earlier or monthly. I told Vinebrook that there was no way I could pay an extra almost $300 for someone else's mistake, so they agreed to letting me make $45/month payments *in addition to* my rent and other regular util... read more
Service or Repair Issues Multiple complaints have been filed to the housing company about flooding in the basement. Most recent was 4/1/2024. The basement floods every time it rains. Nothing has been done. The water goes under my dryer (the only place to hook to plug it in) and can cause either a fire or my dryer to be ruined. Paint is also peeling off the walls and mold is growing due too all the moisture. I have 2 little kids that live in the house with me.
Billing Issues I have entered into a lease agreement with vinebrook for 12 months. My lease doesn't expire until June 13th 2024 but I received an email for lease renewal just about a week ago so almost 3 months before my current lease is due to expire and it's only for 10 months. On top of that I feel forced because there are deadlines the lease has to be signed for so they don't even give time to consider all your options. I don't feel like that is fair and I am requesting it be extended to 12 months. The problem is that th... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,411 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is open now. It will close at 5:00 p.m.