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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service or Repair Issues I rent through a company named Vinebrook Homes. I've been renting through Vinebrook since they've took over the leasing contract approximately August 25, 2022 until now. I reached out to them on several occasions about work being done on my home. The services ranges from: the AC unit being too small to cool off my home during the summer; wear and tear on the roof and siding, due to weather. Birds laying nests in my outdoor dryer vent and clogging it, which was only covered and not cleaned out. Now my... read more
Billing Issues In May 2024, I reported a property water leak (*** ******* ** ******** **) to maintenance that was not properly repaired until September 2024. Over that time period, the residence accrued over $4000 in water and utility expenses as a result of the leak. I have been communicating with customer service and am waiting notification of applicable credits to my account as it pertains to this situation (see attached correspondence). However, this morning, I received an eviction notice regarding this unpaid balance. J... read more
Billing Issues I'm a resident of just shy of 2 years. I have had a utility dispute open for almost an year now. I only aportion of October2023 and Dec 2023... they denied me invoices after I began to see the pattern of discrepancies. I have had no response on why my utilities was either overcharged several times, not matching the invoices. it's Oct and they yet to still give me answers of why I was over charged, embarrassed by the notices, false Evictions, I need all late fees removed, and a proper audit. You deny everyone t... read more
Customer Service Issues Today, I notified your company that I will be late paying my October rent due to a hardship caused by Hurricane Helene. I informed that my payment would be made on October 12th and I understood any late fees added to my bill due at that time. I received an email response later in the day, asking for proof, and talking about evictions and some other things. I do not understand where 10 days late on a payment(first late payment ever) leads to eviction! In addition, if you drive by my rental home in Heph... read more
Service or Repair Issues Over 24 hours after Helene rolled through, Vinebrook Homes LLC told me "contact FEMA" after a tree came through my bedroom ceiling. NO federal disaster has been declared! This issue could have been resolved with a tarp. Instead everything I own (50k +) is ruined by mold spores. I understand that I am one of many tenents seeking help after Hurricane Helene, but seriously... they could not get someone to come put a tarp on the roof? They were paid for a liveable residence and timely repairs. They faile... read more
Customer Service Issues I am currently recovering from unforeseen financial hardship. I have been late with rent while transitioning employment. Vinebrook Homes has constantly denied me of their hardship program and has refused any type of payment plan despite occupying the home for multiple years including before Vinebrook purchased the property. I’ve found myself paying an extra $350 for the past 3 months due to Vinebrooks eagerness to file for eviction even though I’ve informed them of my current circumstance. On 9/29/202... read more
Service or Repair Issues I have been living with vine brook for four years and always paid my rent on time. I reached out to them about 4 months ago letting them know my fridge was giving out and making noise. They never did nothing about it after I filed a maintenance request. On August 23 my fridge finally gave out. I called And put in maintenance request several times. It is now September 6 .. Its approaching almost the third week without a fridge. I have small children who I can not cook for. I am breast feeding mom and ... read more
Service or Repair Issues I have been without air conditioning for 8 days, as my air conditioning quit running on 8/ 23. I was told the technician did not have the equipment and had to come back. No one showed. Wednesday I was told they would be out between 1 and 5. I called at 4 pm and they said: “good news the Tech has been dispatched and is on their way now”. No one ever showed up. I was then stonewalled by the answering service. Thursday I only got the answering service again. No one called back. Friday, a lady said she w... read more
Service or Repair Issues My water heater has stopped working on August 26, 2024 and I submitted a maintenance request for it to be repaired. This was classified as an emergency and it is Friday, August 30th and no one has even called. I called several times to let them know the severity as we are currently in a heat wave and cannot use the water as it is frigid cold. Customer service said someone would be in touch. No one reached out so we were forced to shower in cold water. My spouse has now been diagnosed with influenza a... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,390 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is closed now. It will open tomorrow at 8:00 a.m.