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3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Product Issues This company has been nothing but a headache since the day we moved in,we were finally able to afford to move out after yearly rent increase and unlimited maintain issues. Our deposit for 1075 was supposed to be sent in a check back to us,because we cleaned and Even fixed things on their property. We spent days cleaning and fixing things. They sent a check of 955.96 and the check can't be cashed or deposited,I've seen many reviews where this company does this to its tenants even after leaving them. We would li... read more
Service or Repair Issues My home flooded night of 11/4 into the day of 11/5. Vinebrook has not helped us at all we have paid out of pocket to get the water pumped out of this basement and purchased blower fans to try and dry things out to stop the spread of mold. We have notified Vinebrook of this multiple times. They will not help us on allowing rent to be delayed because we have spent all of our funds on getting their property together which they should be doing. You call no answer only answing company. This same thing hap... read more
Service or Repair Issues I have had problems since i moved in back in may. I have bad mold in the house making me sick and my baby sick. I reported this multiple times and made requests and all they did was bring a humidifier. The basement is flooded and causing water damage. The sides are leaking too. They have not followed up with phone call nor come out. There is still water on the floor in the basement which made my washer and dryer ahs broken. I asked them if I could break my lease, and it would cost me 4k to break it. ... read more
Service or Repair Issues I have lived at thus address since 2016 and I started out paying 1015,00$ amounts for rent and now I pay 1540. There has been early lease signing options that I did not receive. There has been no updates to the property but the rent continues to increase. I would like my rent readjusted.
Billing Issues I received verbal and email confirmation through a Vinebrook retention specialist that my immediate move out date, due to the conditions of the home, was confirmed for 9/30/24. Also, I was assured my lease would end immediately on 9/30/24 with no penalty, and my future lease renewal into 2025 would be reversed and removed without penalty. I was then advised that I would receive my deposit refund in 30 days. Instead I received an INVOICE of what I was charged and what I owe. Now, I understand some fees are lik... read more
Billing Issues I rented a property from Vinebrook Property Managment, the home was not habitable (sewer coming up in the pipes). I filed a complaint with the AG office, I reached contacted the property manger and was told they would not be fixing the issue because it was expensive, they told me I could move from the property with no negative impacts. I applied for a home and Vinebrook has reported that I still owe them $1300. I tried to speak with them and they said their reflects that I owe them the money. My husband filed ... read more
Service or Repair Issues I rent through a company named Vinebrook Homes. I've been renting through Vinebrook since they've took over the leasing contract approximately August 25, 2022 until now. I reached out to them on several occasions about work being done on my home. The services ranges from: the AC unit being too small to cool off my home during the summer; wear and tear on the roof and siding, due to weather. Birds laying nests in my outdoor dryer vent and clogging it, which was only covered and not cleaned out. Now my... read more
Billing Issues In May 2024, I reported a property water leak (*** ******* ** ******** **) to maintenance that was not properly repaired until September 2024. Over that time period, the residence accrued over $4000 in water and utility expenses as a result of the leak. I have been communicating with customer service and am waiting notification of applicable credits to my account as it pertains to this situation (see attached correspondence). However, this morning, I received an eviction notice regarding this unpaid balance. J... read more
Billing Issues I'm a resident of just shy of 2 years. I have had a utility dispute open for almost an year now. I only aportion of October2023 and Dec 2023... they denied me invoices after I began to see the pattern of discrepancies. I have had no response on why my utilities was either overcharged several times, not matching the invoices. it's Oct and they yet to still give me answers of why I was over charged, embarrassed by the notices, false Evictions, I need all late fees removed, and a proper audit. You deny everyone t... read more
VineBrook Homes Dayton has a 1.6 star rating with 1,411 reviews.
VineBrook Homes Dayton is open now. It will close at 5:00 p.m.