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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Billing/Collection Issues My rent was late due to COVID I missed 7 days of work. I applied for their hardship program and was told they would contact me. I contacted vinebrook numerous times keeping them updated but no one responded. I would receive a email asking for my payment and would respond and no one would reply. I went to pay my rent 23 days late. Rents due on the 4th so I attempted numerous times before and on the 26th and Vinebrook deactivated my payment portal keeping me from making my payment and now have added $... read more
Billing/Collection Issues I was renting a home from this company in which I fell behind on payments. I then reached out to them and they told me as long as I paid they would drop the eviction and I could continue to stay there. So, I reached out to family members for help and they called trying to pay my rent and were unable to reach anyone consistently. But, the family member is a pastor and was very busy and didn't tell me that he hadn't been able to reach them until they had already sent a sheriff out to continue eviction... read more
Problems with Product/Service I rented a house with this company and moved in May 7,2022. I was told that I need to walk through the house when I moved in a write down all the issues with this property and I did just that and turned it in to the contact person I signed the lease with. The first time it rained the basement had water because the gutters are bent and water is running from the gutter to both back doors. When no one would respond to me I remembered they are short staffed. Well it’s August and still no one has com... read more
Problems with Product/Service ***** ****** ** has experienced storms that resulted in flooding. I reported to my maintenance line that my basement was not filled with high water but the carpet was soaked due to flooding. I made the complaint 7/26/22, received an email 7/27/22 stating not to submit requests for non emergencies even though leaking and floods are outlined as emergencies. I have called multiple times and keep being told someone will call in an hour, no one ever does. I received a text stating they gave my info t... read more
Billing/Collection Issues SO I HAVE RENTED A HOME FROM VINEBROOKS HOMES FOR A YEAR. MY RENT HAS ALWAYS BEEN ON TIME . I SUDDENLY DECIDED TO MOVE BECAUSE I WANT TO RELOCATE OUT OF TOWN IN OHIO. I ACTIONLY HAVE NO PROBLEM WITH THE COMPANY UNTIL I MOVED OUT AND WAITED ON MY SECURITY DEPOSIT. I AM AN UPSTANDING PERSON AND I BELIEVE IN TREATING PEOPLE HOMES WITH RESPECT SO WHEN I MOVED I ALWAYS CLEAN THE HOUSE INSIDE AND OUT. THE HOUSE WAS CLEAN, PAINTED, SWEEPED AND MOPPED. THE OUTSIDE OF THE HOUSE WAS CLEAN GRASS WAS CUT FRONT ... read more
Problems with Product/Service 100 degree weather and going without AC for 24 hours with no phone call from the company.
Problems with Product/Service I moved into one of there homes in march and been having problem since. Basements is flooded I been out of hot water for weeks.My roof changing colors.My bedroom is leaking so im sleeping a bed full of water everytime it rain
Problems with Product/Service I moved into a vinebrook residences on the 15th paid all my fees. Upon move in I was assured everything was up to standards. But my gas was not on. My ac is not working the back door is not fixed it has a broken door knob and instead of fixing it they gave me a 2by 4 and said it was for the back door. I put in multiple service request each time nothing was fixed I received a call telling me that I could do this to fix the problem with the ac by someone who is not hvac certified. The vents in thi... read more
Problems with Product/Service We have had numerous problems with them in regards to the HVAC system, we went almost two months in winter with no heat because they took their time fixing the issue, and now our air conditioning unit is not working properly. We have gone almost 4 weeks with it being 80 degrees and higher in my house. They ignore my emails, they keep lying about what they are and are not doing and I am at my wits end. We have two young kids that are getting sick because they're getting so hot inside. At one poin... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,411 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is closed now. It will open at 8:00 a.m.