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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Problems with Product/Service Hi I rent from vinebrook homes and I have had problems with them since the day we moved in almost a year ago. Now my AC is out, they've sent two different guys who do not knownwhat they're doing. The first guy told me the motor needed replaced,he claimed he replaced it I was grateful. Then two weeks later the AC is out again this time it still runs but it doesn't cool our home. The second guy came and he claimed he fixed it but he just seemed in a rush to check us off the maintenance work list,h... read more
Problems with Product/Service My AC unit went out late August. I submitted a work order on August 26. 3 days later a maintenance person pulled in front of the house never getting out of his vehicle then left within 5-10 min. The next day he came again, this time going to the back and looking at the unit, I presume because he never knocked on my door or spoke to me. My work order was then placed on hold and he went on vacation. I continuously called the maintenance line, but they are unable to see any updates or notes from th... read more
Problems with Product/Service On 9/4/2022 I filed for Covid arrangements. I also applied to emergency rental assistance for this month due to an hardship. No one never called about the Covid arrangements. Everytime that I call and ask for someone to call regarding any of the information I submitted. I get an email saying I need to pay and my request have been closed out and no one has call. At this time I’m requesting that someone from corporate call me. As no one has physically called.
Problems with Product/Service This company took ownership of my home 02/2022. I am currently still under my lease with Prager Property Management. Before they sold the house I’m renting from them they left a few maintenance issues unfinished and trying to get Vinebrooks homes to complete them has been a nightmare. For starters, when I put in a work order for my dishwasher, the technician never came to look at it, he just called me and asked me for a picture of it so he could order a new one from Home Depot. Home Depot then c... read more
Billing/Collection Issues I made my rent payment on 09/04/2022,I used my bank account as I did not want to pay the fee for using a credit card/debit card. I received an email on 09/07/22 that my payment had been returned and that I now owed an additional $100 and my online portal account was blocked from making payments online. I couldn't understand why this was as I had enough funds in my account to cover my rent. My first thing to do was to contact my bank to find out why they declined my payment. I spoke with the bank and... read more
Billing/Collection Issues This company took over this property last year and this transition hasn’t been great. I have Express my concerns regarding making are rent payments on time on the fourth of each month seeing that I get paid on the 30th of each month. I have tried there online account for new checking account and that doesn’t work. Are only option is too mail the rent. I do get a cashiers check from my bank and when going to the post office the day. I also get it stamp. This main office of Vinebook homes is in Dayton... read more
Problems with Product/Service I have a cabinet oven in my kitchen. Wall oven is not attached to the stove but the wall & surrounded by cabinets. The oven went out around April 20th. I called got a maintenance request a repair tech came out no issue. He told me it needed to be replaced. June come around several unanswered phone requests from their cs line. They send someone to take pictures so the oven can be replaced. Nothing happens after that. Vinebrook isn't returning phone calls again. July they sends another repair tech... read more
Problems with Product/Service My home used to be owned by Conrex Property MGMT. I had worked out that I was giving back the property on 9/8/22, despite my lease ending in October. |#| On 8/25/22 the home started to be managed by Vinebrook Homes and it has been extremely poorly handled by the business ever since. I can only use their customer service email to manage any customer service issues. I have emailed them almost every single day since 8/25/22, totaling over 15 substantive and detailed emails, but have only been given... read more
Problems with Product/Service Over two months ago, I submitted a work order for damage to a part of the house raccoons had obviously damaged. The maintenance guy put plastic over the areas, called a pest control person who determined it was not termites and noone ever came back to make repairs. I put in another order to have the work completed, someone came out and said they would send someone else and never did. I feel unsafe in the home and they do not care about the safety of the tenants. You can not get in touch with a ... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,411 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is closed now. It will open at 8:00 a.m.