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About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Problems with Product/Service I have had several Mantience request put in I been in my house 5 yrs an I don't even contact them unless it's there job I have been trying t contact them no response first off my back porch is completely damau an dangerous an company have been hurt back there an also inside floor damage tile on kitchen floor mole an also recent my kitchen cabinet fell down an I call for a week it fell on top of my stove an damaging my kitchen decor an food breaking my microwave an cooker an food items in cabinet... read more
Problems with Product/Service Good afternoon, I hope this message finds you well. I'm filing a complaint against Vinebrook Homes for numerous reasons. The latest reason is due to not having running/functioning water for the past week, 168 hours and counting! I followed the necessary steps the company stated and nothing still has been done. Georgia tenant laws states not having running water is considered URGENT, an EMERGENCY. It also states a tenant should not be without water for 24 hours. This is INHUMANE! I’ve done my pa... read more
Problems with Product/Service I’ve been with hot water for over a month. Filled a work order July 9, 2022. Have been staying at a hotel because I do not have hot water. I call no one can call me back to reach back out to me. I recently spoke with a guy with Vinebrook homes who told me my work order was closed out on August 16, 2022. No one never came out to fix my hot water issues. No one ever reached back I’m out to me about my work order , but yet my work order is closed. I’ve gotten numerous of emails stating that they wi... read more
Billing/Collection Issues My rent was late due to COVID I missed 7 days of work. I applied for their hardship program and was told they would contact me. I contacted vinebrook numerous times keeping them updated but no one responded. I would receive a email asking for my payment and would respond and no one would reply. I went to pay my rent 23 days late. Rents due on the 4th so I attempted numerous times before and on the 26th and Vinebrook deactivated my payment portal keeping me from making my payment and now have added $... read more
Billing/Collection Issues I was renting a home from this company in which I fell behind on payments. I then reached out to them and they told me as long as I paid they would drop the eviction and I could continue to stay there. So, I reached out to family members for help and they called trying to pay my rent and were unable to reach anyone consistently. But, the family member is a pastor and was very busy and didn't tell me that he hadn't been able to reach them until they had already sent a sheriff out to continue eviction... read more
Problems with Product/Service I rented a house with this company and moved in May 7,2022. I was told that I need to walk through the house when I moved in a write down all the issues with this property and I did just that and turned it in to the contact person I signed the lease with. The first time it rained the basement had water because the gutters are bent and water is running from the gutter to both back doors. When no one would respond to me I remembered they are short staffed. Well it’s August and still no one has com... read more
Problems with Product/Service ***** ****** ** has experienced storms that resulted in flooding. I reported to my maintenance line that my basement was not filled with high water but the carpet was soaked due to flooding. I made the complaint 7/26/22, received an email 7/27/22 stating not to submit requests for non emergencies even though leaking and floods are outlined as emergencies. I have called multiple times and keep being told someone will call in an hour, no one ever does. I received a text stating they gave my info t... read more
Billing/Collection Issues SO I HAVE RENTED A HOME FROM VINEBROOKS HOMES FOR A YEAR. MY RENT HAS ALWAYS BEEN ON TIME . I SUDDENLY DECIDED TO MOVE BECAUSE I WANT TO RELOCATE OUT OF TOWN IN OHIO. I ACTIONLY HAVE NO PROBLEM WITH THE COMPANY UNTIL I MOVED OUT AND WAITED ON MY SECURITY DEPOSIT. I AM AN UPSTANDING PERSON AND I BELIEVE IN TREATING PEOPLE HOMES WITH RESPECT SO WHEN I MOVED I ALWAYS CLEAN THE HOUSE INSIDE AND OUT. THE HOUSE WAS CLEAN, PAINTED, SWEEPED AND MOPPED. THE OUTSIDE OF THE HOUSE WAS CLEAN GRASS WAS CUT FRONT ... read more
Problems with Product/Service 100 degree weather and going without AC for 24 hours with no phone call from the company.
VineBrook Homes Dayton has a 1.6 star rating with 1,390 reviews.
VineBrook Homes Dayton is closed now. It will open at 8:00 a.m.