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About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Problems with Product/Service Has been raining in house since March. I have sent pictures and videos of the damages to VineBrook. The rain has started running down the walls in both bedrooms and in the hallway and there is now a hole in my bedroom ceiling and it rains on my bed. VineBrook has sent 4 techs out to "look" but none return to do any work. I also have text messages from techs at VineBrook who mention shady business practices of VineBrook. My range on my stove was detached for about two months before it fell while ... read more
Problems with Product/Service Reported A/C not working June 18th. Temperature in the home was 93. On the 23rd a person called to schedule a time to come inspect it. We took off of work and they never showed (causing a loss of wages) Appointment was rescheduled & On the 26th, we took off work and again they didn’t show up during the scheduled window(5hrs, lost wages again.) Vendor called hrs later and came that evening. This is 8 days. The vendor came in street clothes , driving a Nissan Maxima. Looked at the unit and added r... read more
Billing/Collection Issues I received a notice of non renewal from vinebrook 6/13/2022, which was 2 weeks after I reported to them that my A/C was not working and that I have a medical condition that prevents me from being in heat for long periods of time. After speaking to several people about the issue and letting them know my condition someone finally came to fix the a/c. Immediately after that someone called me to tell me I owed $1,200 in rent and late fees and that it needed to be paid immediately I asked how did I owe s... read more
Problems with Product/Service 7/6/22 I contacted Vine Brook homes to Notify them of the front of the house being that we had a storm and it blew some of the siding was off. I was told by their answering service that there was no emergency and they would send over the request and somebody would contact me. I then put an emergency request in online to let them know that the sighting has came off of the house for somebody to come and fix it before more blow off. They have yet to call. My issue with Vine Brooke Holmes is that th... read more
Billing/Collection Issues I rent a ****** **** home from Vinebrook. On July 1, 2022, I submitted my rent payment via their online portal. There was more than enough money in my account. I kept checking my bank account, but to my surprise, they never took my money. On July 7th, I was shocked to receive an email from them stating that my payment “was not accepted/processed by the bank and your rental account remains unpaid.” Vinebrook wants me to pay a $50 "returned check" charge AND a $50 late fee. There is NO reason why my p... read more
Problems with Product/Service On July 1st 2022 my air stopped working in my home. I put a work order in the morning of 07/01/22, received an email back letting me know that the order had been accepted and that someone would be in contact soon. After several days of not hearing from anyone or from the company, i reached out to VB to get a follow up and an ETA but you can only speak to someone in the maintenance dept and they don't know anything or have any answers to provide. All they can do is send an email/work order AGAIN.... read more
Billing/Collection Issues I moved into the home **** *********** *** ** ******** **at the end of January 2022 and on February 27, 2022 I submitted a maintenance request for a dishwasher that came with the rental property (the dishwasher doesn’t power on) and never touched the dishwasher again. Mid-May I received a call asking if someone was home to fix the dishwasher and at the time I was in the hospital with a family member and wasn’t home, I let him know that information. May 27th I received a knock on the door with NO pri... read more
Problems with Product/Service I had to move out of their property because they failing inspection for section 8. I have moved out of their property almost month ago on 07/09/22. I have hear anything my security deposit. Which is over 2,000.00.
Problems with Product/Service As of 6/24 I noticed my air didn’t seem to be blowing properly but didn’t notice it wasn’t working until 6/25. Of course this company has no after hours or weekend services so I placed a maintenance request and after there was no online update on 6/27 I called and informed them I have 5 kids ages 9 months to 12 years old and 2 of which have asthma and I needed someone one to come out asap. I was assured that someone would get out but of course no one showed. I have contacted them everyday via ph... read more
VineBrook Homes Dayton has a 1.6 star rating with 1,390 reviews.
VineBrook Homes Dayton is closed now. It will open tomorrow at 8:00 a.m.