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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Billing/Collection Issues On May 28,2022 I received an email from Vinebrook stating that they have been notified from the city Cody of enforcement that I have talk weeds or grass within my yard. The email said it serves me as a notice and to correct the issue and if they issue has already been corrected please reach out as soon as possible with pictures so it can be communicated to the city so the fines can be assessed. I pay for regular lawn maintenance and around the time the email came to me I had already fixed the issue ... read more
Billing/Collection Issues For 1 year rent was paid by ERAP LAST MONTH PAID WAS MAY 2022 screenshot provided for proof of payments. On May 15th got letter may rent wasn't received they claimed late fee was issue . My lease was up in April I asked for new lease but the person who does that quit working for vinebrook I was told threw text which I have saved so now I am getting charged 150 extra per month for month to month fee.so they took erap money for may and are still trying to charge me for may also. They are charging 150 ... read more
Problems with Product/Service Our lease was taking over by Vinebrook homes about a year ago and nothing but problems with this company ever since. We had several maintenance issues and there were solve quickly. Until our central air unit went out on July 6. Submitted a maintenance request. Waiting until Friday to call and find out if someone was coming to fix it. The last couple of weeks is been in the 90’s so the house is very hot. All I kept getting was (well we are the call center and all we can do is put in a request for... read more
Billing/Collection Issues I have called several times regarding my water bill. I emailed the proof that job and family services are paying my bill. How ever vine brooks sent them a check. when asked for them to call me back so they can reverse the payment .No call and its been 2 weeks. It for 600 dollars. I just need vine brooks to reverse their payment, So i don't owe them. Thanks ******* Also my ac was out for an month and i had to go out and purchased 4 window air conditioners which was $450 total i would like to be refu... read more
Problems with Product/Service We have been without AC (air conditioning) since 06/24/22. We have placed multiple work orders however the problem has not be resolved. We have experienced issues with HVAC in general for years while living here. On 05/30/22, we placed a work order since the furnace smelled of smoke, made loud sounds and flames were viewable from within the furnace. A repair worker came out and advised they resolved the issue. We then left for vacation on 06/19/22 (out of the country) and did not want to leave t... read more
Problems with Product/Service The air/heat in my home does not properly work the ONLY place that gets cold is the basement! In the main level no air (or heat in the winter really comes out) I put a service request in 6/1/22 it stayed pended for about 2 weeks then Vinebrook marked it as “complete” no one reached out or even came to my home! How can this be complete? So I put another service request in for the same issue 6/17/22 to this day (7/12/22) AGAIN no one has been out to my home! This request is still pending! Some day... read more
Problems with Product/Service Has been raining in house since March. I have sent pictures and videos of the damages to VineBrook. The rain has started running down the walls in both bedrooms and in the hallway and there is now a hole in my bedroom ceiling and it rains on my bed. VineBrook has sent 4 techs out to "look" but none return to do any work. I also have text messages from techs at VineBrook who mention shady business practices of VineBrook. My range on my stove was detached for about two months before it fell while ... read more
Problems with Product/Service Reported A/C not working June 18th. Temperature in the home was 93. On the 23rd a person called to schedule a time to come inspect it. We took off of work and they never showed (causing a loss of wages) Appointment was rescheduled & On the 26th, we took off work and again they didn’t show up during the scheduled window(5hrs, lost wages again.) Vendor called hrs later and came that evening. This is 8 days. The vendor came in street clothes , driving a Nissan Maxima. Looked at the unit and added r... read more
Billing/Collection Issues I received a notice of non renewal from vinebrook 6/13/2022, which was 2 weeks after I reported to them that my A/C was not working and that I have a medical condition that prevents me from being in heat for long periods of time. After speaking to several people about the issue and letting them know my condition someone finally came to fix the a/c. Immediately after that someone called me to tell me I owed $1,200 in rent and late fees and that it needed to be paid immediately I asked how did I owe s... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,411 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is closed now. It will open at 8:00 a.m.