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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Billing/Collection Issues We spent more money fixing up this property then the actual rental company did. We always had problems with the HVAC, plumbing and there was mold in the walls of the guest bathroom where the guy came out and told us it was mold in the walls and to just spray bleach on the walls. I have the videos of the walls filled with mold. You could barely get in contact with this company when needed. Also they sent us to collections without even a notice being sent to us of us owing them anything. They instruct... read more
Billing/Collection Issues For over a month I've tried to get someone to contact me regarding my lease and still no contact after numerous emails, phone calls and messages. This company is the worst property management company ever! My lease was up April 15, 2022 I reached out regarding renewal and never heard a thing but they slapped me with month to month fees and rent increase. So, on April 29th I drove 30 minutes out of my way to their office in ***********, **** to make a payment for the month of April and they would not... read more
Problems with Product/Service I have been renting a property with vinebroook the past year and a half. I have emailed and been calling for almost a month now! I was told by the maintenance answering service that my property was sold to another management company and that vinebroook no longer handles this property! I was also told this by ******** but yet no one could tell me who it was sold to or what I was suppose to do regarding rent. I have called numerous times with no response or call back I have also emailed customer s... read more
Problems with Product/Service I submitted a work order Wednesday June 15th for my ac not working. I called on the 16th because no contacted me. My son had an asthma attack because he was over heated, it’s Tuesday June 21st I’ve called 3 times today and emailed twice today still no one has been to the house or sent me any emails other than a system email telling me steps to take. I emailed and even asked for a key to the outside unit so I could have someone to come look at it and I did not get a response. The temperature had ... read more
Problems with Product/Service I gave Vinebrook a security deposit of $1155.00 on June 20. On June 22 I told them I could not sign their lease and needed my deposit back. My job that was going to take me to ****** **** fell through and I needed my deposit back as it was only 2 days, no lease signed, and the check had not even cleared or was deposited. They informed me that it was my loss and they would keep the entire amount. I’m a combat veteran of 6 years and what Vinebrook is doing is not right. They are stealing my money ... read more
Problems with Product/Service In November of 2020, we started renting our home from ******. Around mid-year 2021, ****** was bought out by Vinebrook homes. Since our move in in November 2020, we have put in numerous maintenance requests regarding the back door - which is a sliding glass door. The door has not been functional and is falling apart. ****** promised us that a new French doors would be put in, however, that did not happen. Since leasing with Vinebrook, we have made several requests with Vinebrook, who has complet... read more
Problems with Product/Service I live in a home owned by Vinebrook homes. I have called and put in maintenance request over the past month, first it started with kitchen sink leaking, Now I am having way more issues with the place I'm living in. My basement if flooding with sewer water and everything else. Every time flush my toilet every thing is coming up in my basement. I can NOT take baths or do anything in my home that consist of using water or I will have sewer water in my basement. Every time I call the only thing they... read more
Problems with Product/Service 6/13/22, a maintenance request was entered for AC not cooling properly. SEVERE temperatures and heat index. 6/14/22, had to enter request again due to no response and I reiterated that I have small children. They didn’t send anyone out until 6/16 to go in the attic, look at the ac and say it is my responsibility as a renter to buy and change the air filter. I disagree but fine. He gives me the incorrect measurements for the filter so I enter another request for that information and had to wait f... read more
Problems with Product/Service My AC is broken. I submitted my first request on 4/22/22. After 2 other requests, sending someone and no resolution, I created a request on 5/8/22 where they sent an outside contractor. This contractor stated the AC unit needed to be replaced and said it would be 2-3 weeks before they could return, assuming the office setup the appointment. I called that day to try and confirm the appointment and request a temporary AC or fan to help until the AC was replaced. I was unable to get ahold of anyone... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,411 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is open now. It will close at 5:00 p.m.