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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Problems with Product/Service I have submitted maintenance request with this company several times no response and it’s been up to 45 days now! I constantly send email to the customer service dept and nobody ever responds! They make sure they post the rent on time but when it comes to needing maintenance coming out it is absolutely horrible! Nobody ever responds to emails and I’m tired of it
Problems with Product/Service Vinebrook Homes bought out my previous rental company, Prager, in February of this year. In May of 2021, I informed Prager of a foundation and possible mold issue. After about 2 months, I stop paying rent and felt that I would pay when they resolved the issue. In August, I hired a licensed engineer to come out and inspect the property. He confirmed the mold. He recommended that if we continued to stay in the property that we should consider doing a mold fogging every 3 months to help treat the p... read more
Billing/Collection Issues My family and I moved into a vinebrook home in 2017. transferred to another vinebrook home 2019. received our deposit back from the first home it was short by over half. The move out statement:srepaint as well as charged us for a water bill which had been paid by us. They also charged for an additional 3 full day. Eventually refunded the water bill. Which brings us to todays dilemma: we moved April, 2019 6657 *********** ***** ******* Ohio. Prior to move in we decided to take pictures of the house p... read more
Billing/Collection Issues I am being evicted because of a balance that i do not owe. VineBrook does not have a customer service number or a local office that is open so that i can speak with someone. They also have almost $900 that i paid that they have not accounted for. They bought the property I'm renting anther company and refused to alllow me to resign my lease. Also i paid march 2022 rent and they say i still owe it.
Problems with Product/Service Vinebrook bought my home from a company in February 2022. Before I even signed a renewing lease with them, I told them about the issues in my home. I have several, bit my biggest one is the small pond I have in my yard from my sewage and the issues from the sewage! So on Feb 24th, I did as the manager "****" asked me to do, which was to put the plumbing request in for portal and information them of everything else when they came to look at the plumbing. They came out a week or so later and I wen... read more
Problems with Product/Service Unprofessional nightmare. My lease ended on 4/18 without renewal. My storage wasn’t ready l yet, so I left items in the home until I can move them into a locked facility (no more than a week). A representative of the ******* office called a reference and made her aware that they’ve done a home inspection on 4/19 and saw that there were still personal items in the home (2 privacy violations: disclosing personal information to a 3rd party and for entering an occupied residence without notice). She... read more
Problems with Product/Service Terrible. A simple google search for their reviews show how big of a problem this housing agency is. They are not fixing any problem you report. I reported water damage and black mold early 2021, was told “oh sorry, we will have to tear the house down to fix it, please just mop down here after it rains” HAHAHA. Right now, I am having issues with a broken furnace and have been given zero help. This is emergent as I have two children and it is freezing temps outside. I was transferred to speak wit... read more
Problems with Product/Service Central HVAC went out last week and I have been trying g to get in touch with someone from Vinebrook Homes for service without a result. I have a dog that stays inside while I'm at work and needs the AC never mind trying to sleep in a hothouse after a 12 hr day. In the morning waking up to a house that is 50 degrees and having to shower before work is not enjoyable at all.
Billing/Collection Issues Vinebrook is supposed to pay the water bill as described in the lease agreement. They have failed to pay it and now my water has been shut off. Emailed customer service, no response. Called the main number, only had my information taken down to be contacted later. This is illegal, vinebrook is not holding up their end of the lease agreement. My whole building has not had water for over twenty-four hours. Insane. And no contact from them, I have no idea when I’ll have water again.
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,411 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is open now. It will close at 5:00 p.m.