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About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Problems with Product/Service Last week, on December 23rd, we reported a water leak in the front yard that was urgent. Vinebrook sent plumbers out that morning and they confirmed the issue. I have reached out to Vinebrook multiple times to find out when it will be fixed, but I haven't gotten any replies to calls or emails. The leak is wasting hundreds of gallons of water, costing us hundreds in bills, and potentially damaging the foundation. Since we discovered the leak, we have the main water turned off for 23 hours a day, ... read more
Advertising/Sales Issues Hello, Please see attachment of move out statement and paperwork. I ******* **** had problems with this property before you bought it back in July, this is why I had to move out because I refused to sign an year lease because all of these issues at hand the time you bought the property, I call and ask for new carpet, the house need to be painted, new windows need to be replaced, I was told that's (major renovations) so I ******* **** had to move. I moved out on November 30th 2021. **** * ******** *... read more
Billing/Collection Issues We signed the lease and moved into the house in early June of this year. As the summer heated up, we realized that the upstairs section of the house had its own unit which did not work. I filled out the maintenance request via the online portal July 8th, 2021, request no. (******), status is still pending. The maintenance personnel came out, checked and concluded that the issue was more than they could handle. The work order was assigned to Precision 7 who claimed the unit needed a motor. After more... read more
Problems with Product/Service On 12/27/2021, I received a notice to vacate in 45 days on or before 2/10/2022 due to the conditions of the home. We have been here 5 years. Vinebrook took over in March of 2021 and they refuse to fix anything correctly. No one is responding to calls or emails. The number you call is an answering service where the reps take down your information and send emails. There is no one to be transferred to. It is the holidays and they expect us to pay the rent while still not getting any service and sti... read more
Problems with Product/Service I am a current resident of a Vinebrook Homes property. I have lived at the address for almost 4 years and it was originally managed by ****** Property Management. Vinebrook Homes purchased the property in January of 2021 (during the middle of the COVID-19 Pandemic). When notified that they had purchased the property, I took it upon myself to alert them of ******'s Covid Assistance program and ways in which they were helping their affected residents during this time. I had been laid off due to th... read more
Billing/Collection Issues We have the biggest rat infestation I've ever seen in a house. I've called vinebrook over 20 times in the last 4 months To have this resolved but no response at all. My wife and my 1 year old son are having respiratory issues now due to the toxic fumes that come from rat **** and ****. We just want vinebrook to be a decent landlord and handle this instead of slapping fresh paint on the walls like they did when they rented this house to us... this house has rats before we ever moved in so that should... read more
Billing/Collection Issues It started December 2020 raining inside my rental property that was never resolved , Also mold is in my rental property thats making me constantly be admitted to the hospital. I have called numerous times, left messages and know one will respond or come out to fix the problem. Also i called the mold company and they told me they can not come out unless it's confirmed with vinebrook homes.
Problems with Product/Service Hello I have been in my home since august 2021 when I was originally shown the home there was water in the basement and I was told it would have been cleared out but when I moved In 21 days later the same water was in the home and still as of today 12/16 there is water in my basement . I have Multiple complaints they have repeatedly had to send plumbers and maintenance to the home to try and do repairs but water still is entering my home and leaving me to deal with bugs , water etc . I have Had ... read more
Advertising/Sales Issues The rental home I am currently in was previously managed by ****** property management. The home was taken over by vinebrook homes. Recently there was a sewer bill that had went unpaid and the city put a notice on my door about the bill the bill was $274 or something like that. I contacted vinebrook and received an email saying they paid the bill and the bill came from ******, vinebrook put the bill on my account and wants payment. I have spoken with several people from vinebrook and have yet to get ... read more
VineBrook Homes Dayton has a 1.6 star rating with 1,391 reviews.
VineBrook Homes Dayton is closed now. It will open tomorrow at 8:00 a.m.