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About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Advertising/Sales Issues I have always paid my rent on time if not early. I was being over charged for an *** bill since June, over $306 a month. I have done everything on my end to adjust the bill. And have paid the property over $1500 in regards to the sewer bill over the last few months. And now because they said I owe another $306 and I'm not going to pay it because it said it was already adjusted to $58 they are saying I am going to be evicted. I have called them multiple times, left multiple messages and have written a... read more
Problems with Product/Service Vinebrook Homes recently bought the house I currently live in from another property management company. I have had multiple issues with Vinebrook mostly due to lack of communication or concern. I have contacted Vinebrook about leaks in the finished basement and was told that the basement is deemed inhabitable and it is my responsibility to handle. Even though I've mentioned multiple times that the basement is finished. I had running water in the bathtub for a week due to again lack of communic... read more
Billing/Collection Issues I have a new property manager that took over my lease this year. Did not obtain documentation from previous manager whom were fully aware of my ESA animal. I had a maintenance order completed in which afterwards I received notice that I had not notified of my animal that I would be fined. I submitted a letter from my PCP in which they stated was insufficient after almost a month of trying to reach someone to confirm it was received and on file, they stated that I was required to fill out their compa... read more
Problems with Product/Service Move out July 29th. They said they mailed my deposit on Sept 9th. They said they mailed it to my old address, still have not received it yet. I called to see if they put a stop on the check, an issue me a new one. Still have not being able to talk to anyone. The old address is **** ******* ** XXXXX
Advertising/Sales Issues My name is ***** ****** and I am a resident at **** ****** ***** *********** **** XXXXX. I have ALWAYS paid my rent on time! I usually pay $580 every two weeks. On Friday, I made a payment of $580; however, Vinebrook took out $1730!!!! My acct is now overdrawn $1150!!!! I have called Yardi Services, left Vinebrook a voicemail BUT NO HELP AND NO ONE HAS CALLED ME BACK!!!! I have reached out to my bank Cinfed Credit Union and I explained the error. They are rejecting the payment! I am making another pa... read more
Problems with Product/Service My lease was set to be up on 9/16/2021, and knowing that they need a 1 month advanced notice to vacate filled out, I called in multiple times between 8/10/21 - 8/15/21, always getting the same response that somebody would reach out to me because the person i was talking to could not assist me with my issue. I had never recieved a call back and i waited until 9/1/21, where i called in and demanded to speak to somebody that could help me with this issue because they were wrongfully charging me for... read more
Billing/Collection Issues I have been renting my current house from Vinebrook for the past year. I have been getting shut off notices and multiple utility bills for the same time period with different amounts and when I try to call Vinebrook I get voicemails and I leave messages multiple times with no return phone calls, I've emailed and have gotten no reply back. I have been calling for the past 2 weeks and can not get anyone to answer or return a phone call or email. I just want to speak with the property management and kn... read more
Billing/Collection Issues February of 2021 I sign a new lease agreement with ****** properties in ******** for 2- years because my old lease was ending at the beginning of March. After about 2 months in my lease, I find out they have sold the property to vinebrooks Homes but they told me to pay them up until May then I start paying vinebrooks in June. Also, they told me vinebrooks had to honor the contract that I was in until march of 2023. I paid my rent on time every month then they told me they sent a new lease out for me... read more
Problems with Product/Service I was informed on April 27th that my previous 5 year rental home was sold to Vinebrook. I informed them on the same day and on April 30th that Conrex was made aware of us cancelling the lease. Our move out date was May 22nd. They said understood and said I would receive my deposit. I sent emails every other day, I was told to reach out to ******** ****** who in turn never responded back to any of my emails until I cc'd her coworker on an email. That was the same coworker who told me ******** was... read more
VineBrook Homes Dayton has a 1.6 star rating with 1,391 reviews.
VineBrook Homes Dayton is open now. It will close at 5:00 p.m.