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Vonage Contact Center (formerly NewVoiceMedia)
About this business
Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
Great solution for businesses of any size! As an account manager at Salesforce.com I often come into contact with companies that would like to integrate their telephone systems with Salesforce.com for functionality such as click to dial. This has often been very complex and costly, but with NewVoiceMedia's ContactWorld for Salesforce this has changed! This can now be easily achieved with this 100% cloud based solution. Like Salesforce CRM there is no additional hardware or software to buy.
Outstanding solution An outstanding solution for anybody looking for 'enterprise' class functionality from their call centre, without the big up front costs. Easy to implement, easy to use, incredible location independent system to facilitate home working as part of an integrated team. Great integration with saleforce.com makes it appear completely seamless and minimises any re-training. Most importantly, also easy to pay for.
Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)
How is Vonage Contact Center (formerly NewVoiceMedia) rated?
Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,280 reviews.
When is Vonage Contact Center (formerly NewVoiceMedia) open?
Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open tomorrow at 9:00 a.m.