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Vonage Contact Center (formerly NewVoiceMedia)

4.7

    About this business

    4.71,530 reviews
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    BMS - Jessica Pennington's profile image
    BMS - Jessica Pennington 
    11 years ago

    Good stuff Way easier to use than our last system. Keep up the good work guys 

    BMS - Joe Chesters's profile image
    BMS - Joe Chesters 
    11 years ago

    WOW!... just WOW! Very easy to use and support has been top notch! 

    EA - Deb Lineham's profile image
    EA - Deb Lineham 
    11 years ago

    EnergyAustralia.... Great Support Awesome love the new system, will make my team's life's a lot easier......the support for salesforce and NVM has been great....super helpful with report building 

    Samuel Jay's profile image
    Samuel Jay 
    11 years ago

    Integrates exceptionally well with Salesforce - very easy to use! Our company recently relocated from Hertfordshire to Bristol which was painful to recruit, train and develop new staff so I am over the moon our new phone system was the easiest part of the move. New Voice Media is a doddle to use and is very smart in how it diverts calls to the relevant account managers. Its a simple log in and everything is set up. It enables us to offer exceptional customer service levels. 

    Sean Lee's profile image
    Sean Lee 
    11 years ago

    Great overall experience with New Voice Media Our company made a great decision when selecting New Voice Media for its IVR and telephony needs. We viewed many product demos from other providers and determined that New Voice Media and their ContactWorld application best suited our needs. The New Voice Media team impressed us from their initial product demonstrations, the onsite pre-deployment customer workshops, and all the way through product implementation and post implementation support. Carl Rio understands our call cente... read more

    Bandana Salhotra's profile image
    Bandana Salhotra 
    11 years ago

    Great App! NVM is an amazing app to work. 

    Parthiban S's profile image
    Parthiban S 
    11 years ago

    User friendly Advanced & User Friendly to retrieve the call reports. 

    Murali Mohan's profile image
    Murali Mohan 
    11 years ago

    User friendly NVM is very user friednly. Call Recordings and the repotrs is simply superb. 

    Asrar Ahmed's profile image
    Asrar Ahmed 
    11 years ago

    Its easy to navigate and simple Its really good to use when comparing other phones. Its so userfriendly where you dont have have to put too much effort to make calls. 

    Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)

    How is Vonage Contact Center (formerly NewVoiceMedia) rated?

    Vonage Contact Center (formerly NewVoiceMedia) has a 4.7 star rating with 1,530 reviews. 

    When is Vonage Contact Center (formerly NewVoiceMedia) open?

    Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open at 9:00 a.m.