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Vonage Contact Center (formerly NewVoiceMedia)
About this business
Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
works ! This software simply works. And that is the best compliment one can get if it comes from an organization where customer contact is an essential instrument. Also, when something occasionally does go wrong, the support service provided is excellent.
First day use HOTEL BEDS Lovely
A perfect fit We have been using NVM for over 5 years and we couldn't live without it. We are large multi billion pound company who depend on NVM and Salesforce to run multiple call centres and other offices. We have worked closely with the team at NVM to create a complex bespoke solution. We have a great relationship with our account manager and customer success manager and we 100% believe that NVM are interested in our success. NVM are a key strategic partner for us and we look forward to taking advantage of all the great ... read more
Hotel Beds Go Live As per verification reviewed I could see that It works really well, I can even hear better.
Hotel Beds Go Live WebRTC works great
Hotel Beds and NVM Works great and simple to use
Hotel Beds Go live Works Well
Good CTI We are using NVM since several years ago and we feel very comfortable with it. Really powerful with SalesForce
Hotel Beds GoLive Works well
Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)
How is Vonage Contact Center (formerly NewVoiceMedia) rated?
Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,280 reviews.
When is Vonage Contact Center (formerly NewVoiceMedia) open?
Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open on Monday at 9:00 a.m.