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Vonage Contact Center (formerly NewVoiceMedia)
About this business
Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
Russell Healey | Senior Professional Services Consultant **Paysafe Agent Program** Russel was a wealth of knowledge and helped us strategically build out (3) separate call flows. We explored the abundant options in the call flow creation available from NVM. Russell was there the whole time to guide us through the build, implementation and roll-out of the new soft phone. He was easy to communicate with as well as engaged the whole team of managers in the process. He worked closely with our Sales force Admin. (Amy Harris) to e... read more
Russ || Great help and very knowledgeable Russell has been training us on how to use NVM; what a great experience. Very clear with instructions and makes it easier to understand each navigation. NVM team is also very quick to respond to any of our inquiry. It's always a pleasure to be working with a company that has the patience to assist a new team.
Tampa NVM Install Great job and thank you for all your hard work Russ!
Russell Healey | Senior Professional Services Consultant Russell has been the epitome of what a consultant should be and instrumental in our early success with NVM. Russ never says "no". If he can't directly accommodate a request, he looks for a "workaround" that works to give similar or even better results. We have truly enjoyed working with Russ and value him as a partner.
NVM NVM is a crucial platform for our company!!
New Voice Media Excellent Solution which provides all our needs to service our clients.
NVM This has been a great product for our company and has allowed us to do more
Excellent customised service We work closely with Vonage staff for our New Voice Media set-up. We have a highly customised environment that allows our sales people to track and record activities from their mobiles. This has allowed us to remove all our physical phones and be completely mobile.
Great Super useful to our organization.
Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)
How is Vonage Contact Center (formerly NewVoiceMedia) rated?
Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,280 reviews.
When is Vonage Contact Center (formerly NewVoiceMedia) open?
Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open tomorrow at 9:00 a.m.