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Vonage Contact Center (formerly NewVoiceMedia)
About this business
Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
pat its great that it brings up the account and its very fast
amazing v good
Excellent platform - meets and exceeds our complex business needs NVM has been a staple tool for us over the last few years, it handles all of our complex requirements. NVM's account and technical support is amazing, whenever have new requirements come in they are always there to help quickly and efficiently. If you think you need it, they probably have it. A special shout-out to the two Chris's who have made working with NVM an absolute breeze.
First Time User Found the app very easy to navigate. User friendly. Perfect for people like myself who are not technically minded.
Just Eat Easy set up, very easy to use, makes life alot easier.
Great Support Good quality product which is still developed. They have a good stuff like detailed reports, full, configuration, good looking dashboards. Their main power is great Support! video trainings, helpful chat sessions.
New Voice Media Quick and easy to use
New Voice Media Quick and easy to use
New dialer Morgan delivered the training in a clear concise way showing the new system well and clearly in it's functionality and use thanks
Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)
How is Vonage Contact Center (formerly NewVoiceMedia) rated?
Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,268 reviews.
When is Vonage Contact Center (formerly NewVoiceMedia) open?
Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open at 9:00 a.m.