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Vonage Contact Center (formerly NewVoiceMedia)
About this business
Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
New Voice Media Fantastic system!
Great! NVM was a gamechanger for our company and Russell has provided excellent support!
New Voice Media Great System!
Good software Helped us out a lot with tracking prospect calls. Worth the investment.
Awesome Efficient system
Excellent Service Friendly Staff - Essential Productivity Services Very happy with the service and support, we have been up and running with new voice media for a few months now and its working great. Shout out to Joe and Mark for their help, going above and beyond, make sure we are up and running and provided us with the support and training we needed.
Great Service! NVM has been a great improvement in our business. We felt completely supported in our transition by the NVM team and we have already seen the positive impact for our team.
High quality systems and service NVM has delivered great outcomes to our business. We have greater visibility and reporting to allow us to address customer needs and satisfaction. The implementation was seamless with the entire team working consultatively with us to deliver the best options for our business. Would highly recommend NVM!
Great service & system We are only a small company but we still get a high level of customer service from our account manager and the technical support team. There are many positive elements of the system one is the voice recording which allows my team to remind themselves of the conversations they have had with customers. I use it to manage the efficiency and call out levels of my team remotely as well as call recordings for training purposes. TheNVM team always endeavour to find solutions to the any frustrations we have ha... read more
Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)
How is Vonage Contact Center (formerly NewVoiceMedia) rated?
Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,280 reviews.
When is Vonage Contact Center (formerly NewVoiceMedia) open?
Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open tomorrow at 9:00 a.m.