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Vonage Contact Center (formerly NewVoiceMedia)
About this business
Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
Easy for end users and admins alike On joining my company 6 months ago I took the lead of the Contact World roll out to our team. It is such a simple app that my end users have not stopped writing to me to thank me for such a simple tool that makes their day easier. The team at New Voice Media have been fantastic with all the schedule changes I have had to make and my technical lead is hugely knowledgeable of the system. Thank you for such an easy system to use. I would give 6 stars if I could!
Great App great app easy to use
Simple & Easy Our system is Integrated into Salesforce and makes calling, transferring and all things phone very easy. If you have a number on someones salesforce account then you just click it and it automatically calls it without having to type anything in - time saving and very useful!
Note NVM Application très simple d'utilisation, très intuitive
THE BEST! Love Love Love the new system! it is super easy to understand and love the way it works. We have had awesome help and support with the changes from the guys and they have been extremely helpful :) A BIG THANK YOU TO YOU ALL.
BMS-EA Home Services So easy, it's scary! Love the new phone system, so easy to use, far better than any system i've used in a long time if not ever. Two thumbs up!
It's the best thing that's ever happened to me. This system leaves me speechless, which makes my phone calls a bit awkward.
Energy Australia User friendly, haven't had any issues so far and great support from the training team.
Really great and simple to use. I began using it a few week ago and i think it's very simple and pleasant to use. I'd like to especially congratulate the support service which is very efficient and always on hand.
Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)
How is Vonage Contact Center (formerly NewVoiceMedia) rated?
Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,280 reviews.
When is Vonage Contact Center (formerly NewVoiceMedia) open?
Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open tomorrow at 9:00 a.m.