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Vonage Contact Center (formerly NewVoiceMedia)

4.8

    About this business

    Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need. 

    4.81,268 reviews
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    Sean Minchell's profile image
    Sean Minchell 
    10 years ago

    Simple & Easy Our system is Integrated into Salesforce and makes calling, transferring and all things phone very easy. If you have a number on someones salesforce account then you just click it and it automatically calls it without having to type anything in - time saving and very useful! 

    Nicolas CUPAIOLO's profile image
    Nicolas CUPAIOLO 
    10 years ago

    Note NVM Application très simple d'utilisation, très intuitive 

    EA - Rachel Smith's profile image
    EA - Rachel Smith 
    10 years ago

    THE BEST! Love Love Love the new system! it is super easy to understand and love the way it works. We have had awesome help and support with the changes from the guys and they have been extremely helpful :) A BIG THANK YOU TO YOU ALL. 

    BMS - Rowan Measday's profile image
    BMS - Rowan Measday 
    10 years ago

    BMS-EA Home Services So easy, it's scary! Love the new phone system, so easy to use, far better than any system i've used in a long time if not ever. Two thumbs up! 

    BMS - Richard Coffey's profile image
    BMS - Richard Coffey 
    10 years ago

    It's the best thing that's ever happened to me. This system leaves me speechless, which makes my phone calls a bit awkward. 

    EA - Mariana Souza's profile image
    EA - Mariana Souza 
    10 years ago

    Energy Australia User friendly, haven't had any issues so far and great support from the training team. 

    Delphine LAIGLE's profile image
    Delphine LAIGLE 
    10 years ago

    Really great and simple to use. I began using it a few week ago and i think it's very simple and pleasant to use. I'd like to especially congratulate the support service which is very efficient and always on hand. 

    EA - Alana Carr's profile image
    EA - Alana Carr 
    10 years ago

    User friendly Changes to sales force have been super succesful, lots of support and very user friendly. 

    BMS - Jenny Sangalang's profile image
    BMS - Jenny Sangalang 
    10 years ago

    good stuff! newvoicemedia is actually heaps easier to use once you get the hang of it! great app! 

    Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)

    How is Vonage Contact Center (formerly NewVoiceMedia) rated?

    Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,268 reviews. 

    When is Vonage Contact Center (formerly NewVoiceMedia) open?

    Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open tomorrow at 9:00 a.m.