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Wag Hotels - San Francisco

4.9

About this business

Wag Hotels is the Ultimate Stay & Play Resort Nestled just off the 101 freeway near the Mission and SOMA districts you’ll find our elite San Francisco dog and cat hotel - a place where four-legged guests can make new friends, participate in mentally stimulating activities, and get pampered in our spa before retreating to their own private room to lounge on plush bedding. At Wag Hotels San Francisco pet hotel, cats and dogs enjoy hotel-style accommodations under the care of our staff that are on-site 24/7/365 making sure eac... read more

Location details

25 14th St, San Francisco, CA, 94103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9633 reviews
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Jenna L.'s profile image
Jenna L. 
rating
2 years ago

My pup and I LOVE Wag San Francisco!! Staff are all wonderful, attentive and great caregivers for my fur baby! They always send updates (including photos) and have great amenities like Nest Cams, doggy spa and some special activities to keep the doggos entertained. My dog has severe separation anxiety and I don't trust ANYONE to keep her safe except for Wag San Francisco. Even after moving to the east bay, we still come back for boarding. Thanks Wag friends! We love you!!!! 

Business response:

Hi Jenna! We're so appreciative of your wonderful review!! We can't get enough of Dottie and we're so happy that you trust us with her care. We can't thank you enough for sharing her with us and we'll keep impressing you and miss Dottie every step of the way. Until Next Time, Eryn Ginzel and The Wag Hotels SF Team! 

Christoph M.'s profile image
Christoph M. 
rating
2 years ago

Kind caring staff that really do take care of my dog, as difficult as he is sometimes. Requested report cards are sometimes light on detail, but I can always ask the staff for more info and some of the handlers are very detailed which is appreciated. 

Business response:

Thank you so much for the wonderful words Chris! We just love having Buddy in the Wag Family and we appreciated the honest feedback. We will definitely work towards delivering better report cards and more detailed information to you. We love the chance to learn and grow! Until Next Time, Eryn Ginzel and the Wag SF team! 

Michael N.'s profile image
Michael N. 
rating
2 years ago

I took my dog here for the All Day Play and it was a great experience! The staff are very friendly and professional and my dog had a great time playing with the other dogs. I would definitely come back 

Business response:

Hi Michael! Thank you so much for your kind words. We're so happy your puppy pal enjoyed our All Day Play program and that our team impressed you. We can't wait to have you back! Until Next Time, Eryn Ginzel and The Wag Hotels Team. 

Melissa F.'s profile image
Melissa F. 
rating
2 years ago

A wonderful resource! The friendly and accommodating front desk staff and the caring, sensitive people who handle our 2 large dogs are all kind and helpful. We've been using Wag Hotels SF for our last 4 dogs (10+ years) for day care, overnight boarding, and long-term boarding; and we feel secure knowing our pets will be handled with care. Molly who works in the grooming salon is OUTSTANDING with our two German Shepherds, one of whom is very shy and leery of strangers. Each time, Molly has done a thorough job on their very... read more

Business response:

Hi Melissa! We can't thank you enough for the wonderful, detailed review. Gino and Yazzi are just the absolute best and we're so lucky that you share them with us. We love having them in the Wag Family here in San Francisco. We'll make sure to pass your wonderful words along to Molly as well. She has a true passion for her position and loves getting our puppy pals squeaky clean and ready for the world. Thank you again for sharing your experience with us here in Wag Hotels. Make sure to give them extra love and cuddles fo... read more

Jason G.'s profile image
Jason G. 
rating
2 years ago

My friend recommended me to come see George to take my 10-month year old puppy that has never had a haircut. It was a bit of a drive coming down from Oakland, but totally worth it! I had an amazing experience. I also liked that George was easy in the eyes ;) ayyy. 

Business response:

Hi Jason! Thank you so much for the kind words. We're so happy that George really wowed you with our services. We can't wait to have your puppy back. Until Next Time, Eryn Ginzel and the Wag Hotels Team 

Raisa L.'s profile image
Raisa L. 
rating
2 years ago

George in grooming is amazing! He made me feel safe in getting my dog groomed, and was kind and helpful. 

Business response:

Hi Raisa! Thank you so much for the wonderful review. We're so happy that you enjoyed our grooming services and that George could ease your mind with your furry family's big Spa Day!! We can't wait to have you back! Until Next Time, Eryn Ginzel & The Wag SF Team 

Rebecca Michelle L.'s profile image
Rebecca Michelle L. 
rating
2 years ago

SF Wag Hotel has been great to our little 6 month old puppy! They have provided additional socialization during this critical stage with both dogs and people -- she is still learning how to moderate her energy, and their attentive staff have been able to work with us to find the right balance of time with all day play vs. alone time. They even had some flooding recently and handled it with extreme grace and care -- always putting the welfare of their animals ahead of anything else. We look forward to continuing our all day p... read more

Business response:

Hi Rebecca! Thank you so much for the wonderful words! We LOVE having Moxie here for All Day Play and can't get enough of her. We can't wait to share this review with the team. We appreciate your patience with our flood clean up efforts and can't wait to wow you with our facility once we've got everything squared away. Thanks again for sharing Moxie with us! Until Next Time, Eryn Ginzel and The Wag Hotels Team in SF 

Juljana B.'s profile image
Juljana B. 
rating
2 years ago

I'm not much on writing reviews but when it comes to my dogs I expect nothing but the best which is why I'm here writing this review. Moving to California as a single mom with 3 big dogs a cat and a 5 year old was so very nerve racking and the moving in process, well you can only imagine. I found Wag from hearing many good things and honestly the best decision I could have made. I'm a helicopter mom unfortunately so I checked in a few times to see how they were and was even able to see them gallivanting around having the ti... read more

Business response:

Hey Juljana! Thank you so much for the amazing review. We're so happy to hear that you're enjoying our services and that we could put your mind at ease during these tough times. We appreciate you sharing Phoenix, Ares and Hades with us and we're so happy to have them in the Wag Hotels Family. Thank you for sharing them with us. Until next time, Eryn Ginzel 

Kim R.'s profile image
Kim R. 
rating
2 years ago

My dogs love going to Wags! Great staff!! You can tell these people care about the pets under their care. 

Business response:

Thank you so much for the wonderful review! We just love having your sweet babies in the Wag Hotels family. Thank you so much for sharing them with us! We can't wait to pass along your kind words to the team. Until Next Time, Eryn Ginzel and the team at Wag Hotels in San Francisco. 

Frequently asked questions about Wag Hotels - San Francisco

How is Wag Hotels - San Francisco rated?

Wag Hotels - San Francisco has a 4.9 star rating with 633 reviews. 

When is Wag Hotels - San Francisco open?

Wag Hotels - San Francisco is closed now. It will open at 9:00 a.m.