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Wag Hotels - San Francisco
- Pet Boarding
- San Francisco, CA
About this business
Location details
25 14th St, San Francisco, CA, 94103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We appreciate your staff's exemplary compassion and dedication to our furry family members. The accommodations, play/socializing groups and exceptional program are all 5 stars. The interactive camera and speaker access into our girl's suite was a great way to connect. Once again we are so grateful for all you do and appreciate all the love you have shown our girl. Respectfully, JP & Family
Business response:
Thank you so much for your wonderful comments! We so appreciate your kind words and can't get enough time with your sweet baby angel. We're so happy to hear that we've given 5 Star Service and we CANNOT wait to wow you again. Until Next Time, Eryn Ginzel & The Wag SF Team
My dogs were boarded for the very first time over Thanksgiving week. I was so nervous about this experience because it was their first time and one dog can be a pain sometimes. Firstly, on my tour, the staff was so reassuring about the playgroups and their protocols for play. It eased my mind so much to know the staff had so much training and experience. The day before check in I realized there had been an error with our reservation and the room had been double booked. Erin the general manager went above and beyond to accomm... read more
Business response:
Thank you so much for your kind words Ali! We were so happy to have Bohdi and Juno during the holiday, thank you for sharing them with us! We're so happy to hear that you loved the presidential suite. They had so much fun running and playing and we had a blast giving them extra lovin' and cuddles. We cannot wait to see them again! Until next time, Eryn Ginzel & The Wag SF Team!
They have taken care of my Sheba for months now and I'm impressed how she comes out running to me and knowing she had a good time playing with the other Fur babies. Thanks staff
Business response:
Thank you so much Tanya! We absolutely LOVE having Sheba in our Wag Family and the team is always so excited to see her. We truly appreciate your kind words and can't wait to see her back! Until Next Time, Eryn Ginzel and the Wag SF Team!
I had my 3 dogs boarded in a room for a longterm about 10 days. I could tell that they liked staying in there. All the staffs were very friendly, and helpful. It was easy to make a prompt reservation, and check on them about their daily routines by calling. I am sure my dogs liked playing in daily group sessions with other dogs. I appreciate all the staffs for taking care of my dogs well, so I could worry less.
Business response:
Thank you so much for the wonderful review Soo! We LOVED having Saebom, Chloe and Saint with us. They are just gems and we're happy to have you all in our Wag Family. We're here for you whenever you need and can't wait to see you back! Best Regards, Eryn Ginzel and the Wag San Francisco Team!
We've been boarding at Wag Hotel SF since around 2008. They've always cared well for our fur boys, starting with our two beagles and now with our beagliers. Even when our beagles entered their senior years and became ill, Wag Hotel SF staff took great care of them under their Special Care service.
Business response:
Hi Matt! Thank you so much for the wonderful review. We truly appreciate the love you've given us and can't get enough of having your furry family here. Best Regards, Eryn Ginzel and The Wag Hotels Team in San Francisco
Wag Hotels SF was amazing with my Big Baby Boy Pit Corso! He's a ball of energy that the team at Wag managed really well! Definitely will be coming back here and thank you Erin and your amazing team for your care and diligence!
Business response:
Hello! Thank you so much for the wonderful review. We truly appreciate your kind words and LOVE having Karioh with us. We can't wait to have him back! Best Regards, The Wag Hotels Team in San Francisco
TL;DR Decent for when you are in a last min pinch. But there are so many privately owned doggy day cares in the Bay Area with better service, prices, and attention for our furry friend. Wouldn't recommend and only would bring my dog here again as a last resort. -- Our regular day care was booked for the summer so we were scrambling to find day care for our french bulldog as we were at Outside Lands. PROS 1. You can keep an eye on your dog through their live Nest cam. It was great to have access to what he was doing... read more
Business response:
Hi Michelle, Thank you for your review and for sharing your thoughts & experiences with us! I’m glad to hear that your Frenchie baby had lots of friends to romp around with in our spacious play areas, and that you enjoyed are live Wagcams to catch the fun! I’m also glad to hear we were able to help out in a pinch so that you could enjoy Outside Lands knowing your pup was somewhere safe where he could have fun and be well cared for. I’m disappointed to hear that your experience with registering, booking, and checking-in ... read more
Wag Hotels is awesome! They have always taken great care of my boy whenever we need help. Carlos is wonderful to work with and is great with the dogs. The facilities seem clean, but four stars because last time I picked my dog up, he came home with pink eye. Highly recommend this facility for even just an all day play drop off for your dog!
Business response:
Hi Nicole, I'm so happy to hear that you and your pup have enjoyed using us! We enjoy Carlos a lot too and will be sure to pass along your compliments :) I'm sorry to hear that your dog went home with a concern regarding the eye. Please be sure to give some extra belly rubs from us at Wag as we wish them a speedy recovery! We take health and safety seriously and actively work to ensure any guest in our care remains healthy & happy. We would love to chat more about what you noticed, not only so that can learn more, but... read more
I had a great experience with Wag Hotel in San Francisco. The people that work there are friendly and helpful and I could tell that my dog enjoyed the play visit. I plan to use this hotel the next time I need overnight boarding.
Business response:
Hi Nancy, Thank you so much for your review! I'm so glad to hear your doggo enjoyed spending the day with us, and we hope to see you again soon for daycare or overnight boarding. Take Care, Vanessa Marie
Frequently asked questions about Wag Hotels - San Francisco
How is Wag Hotels - San Francisco rated?
Wag Hotels - San Francisco has a 4.1 star rating with 991 reviews.
When is Wag Hotels - San Francisco open?
Wag Hotels - San Francisco is closed now. It will open at 9:00 a.m.