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Wag Hotels - San Francisco

4.1

About this business

Location details

25 14th St, San Francisco, CA, 94103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,061 reviews
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Jen H.'s profile image
Jen H. 
rating
3 years ago

This review is for the spa: My pup loves his grooms with Molly! We recently heard that she's furthering her skills in a dog grooming specialty school. She really cares deeply about her craft and it's clear that she loves dogs... and mine loves her too. He always leaves looking clean, handsome, and smelling wonderful. Most importantly, he is always in good spirits when Molly brings him out to me from the spa... I know he's always in good, loving, capable hands. We loved the spa services here so much that we bought a package. ... read more

Business response:

Hi Jen! Thank you so much for the wonderful review. Molly loves her position with Wag and we can't wait to see how far she goes. I know she just loves spending time with Scooby and every other pet that makes their way to our salon. We can't wait to give her the great news about this review. Thank you so much for choosing Wag Hotels in San Francisco! Until Next Time, Eryn Ginzel and Wag Hotels Team in San Francisco. 

Jonathon G.'s profile image
Jonathon G. 
rating
3 years ago

This last time I picked up my lil guy from Wag hotels here in SF, I was impressed by the woman who brought him up from the back for me!!! Her name was Crystalinne and she provided very detailed answers to all my questions I asked. She recalled my dogs behavior during the play groups, what he liked to do the most while playing, , even let me know about the few girlfriends he plays with every time he's here lol. Now when I drop him off in the mornings he gets so excited. I am impressed with the San Francisco wag team. It is ... read more

Business response:

Hey Jonathon! We can't thank you enough for the kind words. We're so happy to hear that Thor has such a good time at Wag Hotels! Kristalyn is so dedicated to the guests in our care and knows them all so very well. We're so happy to hear that she's blown you away with her knowledge and care. Our team is committed to excellent care and we're so happy to hear that they've impressed you. We will definitely be sharing this with the team and passing along your wonderful review. Can't wait to see Thor again! Until Next Time, The ... read more

Elisa P.'s profile image
Elisa P. 
rating
3 years ago

Love George the new grooming manager. Really personable and really knew his stuff. Made me very comfortable leaving my dog in his hands. 

Business response:

Hey Elisa! We are so happy to hear that you enjoyed George's services! We love hearing how comfortable we made you feel and can't wait to have you and your furry family back. Until Next Time, Wag Hotels in San Francisco. 

Dhritiman D.'s profile image
Dhritiman D. 
rating
3 years ago

Anna, Paulette and team are absolute rockstars! We were out of the country and it was raining for 10 days in the Bay Area! Kept getting constant updates that made us so much better!! 

Business response:

Hi Dhritiman! We appreciate your kind words! We were so happy to have Mojo with us for the holidays and can't wait to have him back. He's such a happy sweet boy and we can't thank you enough for sharing him with us during these special times. Until next time, The Wag Hotels SF Family. 

Jason T.'s profile image
Jason T. 
rating
3 years ago

Wag has been a god send for us and our pups! The hotel is great, the facilities are top notch, and the staff is outstanding. Our pups always feel cared for and safe and treated like family. I cannot recommend more highly. They are the best! 

Business response:

Hi Jason! We can't thank you enough for the wonderful review. We love having Sage and Miera in our Wag Family and watching them grow. Make sure to give them some extra love and cuddles for us! Until next time, The Wag Hotels San Francisco Team! 

Julian T.'s profile image
Julian T. 
rating
3 years ago

The team at wag are the very best, my partner and I got two rescues. The whole team knows their names and as soon as we walk by the door they already have everything set up for a smooth handoff! I rest assured that when my pup are at wag they are loved and well taken care of! Thank you Francisco, Erica, Kelly, knowledge, Lisette, Walter, Ivan, Anthony, I hope that I am not missing anyone! 

Business response:

Hi Julian, I'm so sorry didn't get back to you sooner! We're SO thankful for your kind words and the team just LOVED having Sage and Miera in house while you were still with us! We miss them dearly and we're so happy to hear that we impressed you along the way. We can't wait to pass this along to the team. Make sure to give them extra cuddles and kisses for us and stop by next time you're near! Until Next Time, Eryn Ginzel and The Wag Hotels Team!! 

Richard R.'s profile image
Richard R. 
rating
3 years ago

A lady actually that came in to my work told me about this place and this is a godsend for any pet owner 

Hat S.'s profile image
Hat S. 
rating
3 years ago

We appreciate your staff's exemplary compassion and dedication to our furry family members. The accommodations, play/socializing groups and exceptional program are all 5 stars. The interactive camera and speaker access into our girl's suite was a great way to connect. Once again we are so grateful for all you do and appreciate all the love you have shown our girl. Respectfully, JP & Family 

Business response:

Thank you so much for your wonderful comments! We so appreciate your kind words and can't get enough time with your sweet baby angel. We're so happy to hear that we've given 5 Star Service and we CANNOT wait to wow you again. Until Next Time, Eryn Ginzel & The Wag SF Team 

Ali C.'s profile image
Ali C. 
rating
3 years ago

My dogs were boarded for the very first time over Thanksgiving week. I was so nervous about this experience because it was their first time and one dog can be a pain sometimes. Firstly, on my tour, the staff was so reassuring about the playgroups and their protocols for play. It eased my mind so much to know the staff had so much training and experience. The day before check in I realized there had been an error with our reservation and the room had been double booked. Erin the general manager went above and beyond to accomm... read more

Business response:

Thank you so much for your kind words Ali! We were so happy to have Bohdi and Juno during the holiday, thank you for sharing them with us! We're so happy to hear that you loved the presidential suite. They had so much fun running and playing and we had a blast giving them extra lovin' and cuddles. We cannot wait to see them again! Until next time, Eryn Ginzel & The Wag SF Team! 

Frequently asked questions about Wag Hotels - San Francisco

How is Wag Hotels - San Francisco rated?

Wag Hotels - San Francisco has a 4.1 star rating with 1,061 reviews. 

When is Wag Hotels - San Francisco open?

Wag Hotels - San Francisco is closed now. It will open at 9:00 a.m.