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Wag Hotels - San Francisco

4.9

About this business

Wag Hotels is the Ultimate Stay & Play Resort Nestled just off the 101 freeway near the Mission and SOMA districts you’ll find our elite San Francisco dog and cat hotel - a place where four-legged guests can make new friends, participate in mentally stimulating activities, and get pampered in our spa before retreating to their own private room to lounge on plush bedding. At Wag Hotels San Francisco pet hotel, cats and dogs enjoy hotel-style accommodations under the care of our staff that are on-site 24/7/365 making sure eac... read more

Location details

25 14th St, San Francisco, CA, 94103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9648 reviews
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Kelly L.'s profile image
Kelly L. 
rating
2 years ago

My dog Jo had a great time. Staff was great, facilities very clean! Jo will be back soon. 

Business response:

Hi Kelly, Thank you so much for your review! We are happy to hear Jo had a great time and that we will see you again soon! Take Care, Vanessa Marie 

David W.'s profile image
David W. 
rating
2 years ago

I recently boarded my dog at the facility in San Francisco. I found the staff to be professional, warm and caring, and reasonably efficient. I could tell the front desk was under a little pressure to handle the volume but they did so gracefully. It is clean and modern, with a nice pull-in area for cars like a hotel would have. In a busy location like San Francisco, this really relieved the stress of locating parking and dealing with unloading stuff and checking my pet in. When I picked him up, I could tell he had a good t... read more

Business response:

Hi David, Thank you so much for your kind words! We are all so glad to hear that you and your pup had a great experince with us. I loved reading that your dog was happy to see you when you picked up, but not in too much of a hurry to leave us. Being the next best thing to home with Dad is exactly what we aim to be! We hope to see you back again soon! Take Care, Vanessa 

John Elean C.'s profile image
John Elean C. 
rating
2 years ago

Honestly the best daycare/boarding ever. No exaggeration. I was looking for a doggie daycare that was open very early since I start work early. Wag is the only daycare that is open 24/7. I'm able to drop off at 5am and can pick up anytime before midnight. Not only are they convenient with hours, but they are also great with the dogs. My dog has terrible anxiety and it was very difficult to find a daycare that he genuinely enjoys. We've tried the PetSmart in SF and Daly City and he always seemed so scared to go in and would... read more

Perry P.'s profile image
Perry P. 
rating
2 years ago

The staff is great. There were a few times services were not done that were requested via online. But, I believe they were busy and may have missed the request. It is best to go over the services at drop off with the front desk. 

R R.'s profile image
R R. 
rating
3 years ago

Had to take a quick trip this week so I was able to bring my dogs here for overnight care. so far so good. prices are a bit high but I like the people that work here and the good attitudes. Wwhen I pick them up I hope they're happy to see me.... It looks like they're going to have a blast. 

Danielle K.'s profile image
Danielle K. 
rating
3 years ago

They were able to get me in last minute and took really great care of my dog. They are open 24/7 for pickup and drop off, which is super convenient. When I picked up my baby she was happy to see me but not stressed out. Would definitely board my dog here again. 

M. L.'s profile image
M. L. 
rating
3 years ago

Went to take a tour today and we met with Mike. No appointment just dropped in although we did call a couple of days in advance to make sure it was ok to drop in without an appointment. Mike was very professional, answered all our questions. Made us feel like this was a great place to board our dog. Explained the day to day program and also how they acclimate new dogs to their facility. Looking forward to booking our 1st stay for our dog. Only drawback review and it has nothing to do with this facility is the 800 number is ... read more

Casey H.'s profile image
Casey H. 
rating
3 years ago

I have been bringing my chihuahua mix, Annie, to Wag for over a year and she loves it. Annie is extremely shy around people normally but when she gets to Wag she is so excited to see everyone and really opens up. I use Wag for daycare, boarding and the spa and would recommend to anyone. 

Orlenda C.'s profile image
Orlenda C. 
rating
3 years ago

I have mixed feelings about this place. I have left my two bernedoodles here various times and deal with different things every time. This review is for the times I've dropped them off for the day. I've let them know that my pups eat at 8 am and 5 pm. When I've picked up my puppies they rush outside to pee and when they go home they immediately want to eat "again". This isn't normal behavior for my pups. They can hold their pee and don't have accidents, this means they've been waiting a long time to go potty. If I'm picking ... read more

Business response:

Hi Orlenda! We love Bernedoodles, they are such a wonderful breed. If your pups are in just for the day, and you request us to feed them lunch, this is only done between 12pm-1pm based on our daycare feeding schedule. If you want them to eat breakfast, we suggest you feed them at home prior to dropping them off for Doggie Daycare. Depending on the daycare program you have chosen, they are likely burning a lot more calories than what they normally burn at home. If you are noticing they are still hungry when you get home, w... read more

Frequently asked questions about Wag Hotels - San Francisco

How is Wag Hotels - San Francisco rated?

Wag Hotels - San Francisco has a 4.9 star rating with 648 reviews. 

When is Wag Hotels - San Francisco open?

Wag Hotels - San Francisco is open now. It will close at 6:00 p.m.