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Wag Hotels - San Francisco

4.1

About this business

Location details

25 14th St, San Francisco, CA, 94103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,061 reviews
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Tanya W.'s profile image
Tanya W. 
rating
3 years ago

They have taken care of my Sheba for months now and I'm impressed how she comes out running to me and knowing she had a good time playing with the other Fur babies. Thanks staff 

Business response:

Thank you so much Tanya! We absolutely LOVE having Sheba in our Wag Family and the team is always so excited to see her. We truly appreciate your kind words and can't wait to see her back! Until Next Time, Eryn Ginzel and the Wag SF Team! 

Soo Kyung K.'s profile image
Soo Kyung K. 
rating
3 years ago

I had my 3 dogs boarded in a room for a longterm about 10 days. I could tell that they liked staying in there. All the staffs were very friendly, and helpful. It was easy to make a prompt reservation, and check on them about their daily routines by calling. I am sure my dogs liked playing in daily group sessions with other dogs. I appreciate all the staffs for taking care of my dogs well, so I could worry less. 

Business response:

Thank you so much for the wonderful review Soo! We LOVED having Saebom, Chloe and Saint with us. They are just gems and we're happy to have you all in our Wag Family. We're here for you whenever you need and can't wait to see you back! Best Regards, Eryn Ginzel and the Wag San Francisco Team! 

Matt B.'s profile image
Matt B. 
rating
3 years ago

We've been boarding at Wag Hotel SF since around 2008. They've always cared well for our fur boys, starting with our two beagles and now with our beagliers. Even when our beagles entered their senior years and became ill, Wag Hotel SF staff took great care of them under their Special Care service. 

Business response:

Hi Matt! Thank you so much for the wonderful review. We truly appreciate the love you've given us and can't get enough of having your furry family here. Best Regards, Eryn Ginzel and The Wag Hotels Team in San Francisco 

De'Anthony J.'s profile image
De'Anthony J. 
rating
3 years ago

Wag Hotels SF was amazing with my Big Baby Boy Pit Corso! He's a ball of energy that the team at Wag managed really well! Definitely will be coming back here and thank you Erin and your amazing team for your care and diligence! 

Business response:

Hello! Thank you so much for the wonderful review. We truly appreciate your kind words and LOVE having Karioh with us. We can't wait to have him back! Best Regards, The Wag Hotels Team in San Francisco 

Michelle C.'s profile image
Michelle C. 
rating
3 years ago

TL;DR Decent for when you are in a last min pinch. But there are so many privately owned doggy day cares in the Bay Area with better service, prices, and attention for our furry friend. Wouldn't recommend and only would bring my dog here again as a last resort. -- Our regular day care was booked for the summer so we were scrambling to find day care for our french bulldog as we were at Outside Lands. PROS 1. You can keep an eye on your dog through their live Nest cam. It was great to have access to what he was doing... read more

Business response:

Hi Michelle, Thank you for your review and for sharing your thoughts & experiences with us! I’m glad to hear that your Frenchie baby had lots of friends to romp around with in our spacious play areas, and that you enjoyed are live Wagcams to catch the fun! I’m also glad to hear we were able to help out in a pinch so that you could enjoy Outside Lands knowing your pup was somewhere safe where he could have fun and be well cared for. I’m disappointed to hear that your experience with registering, booking, and checking-in ... read more

Nicole B.'s profile image
Nicole B. 
rating
3 years ago

Wag Hotels is awesome! They have always taken great care of my boy whenever we need help. Carlos is wonderful to work with and is great with the dogs. The facilities seem clean, but four stars because last time I picked my dog up, he came home with pink eye. Highly recommend this facility for even just an all day play drop off for your dog! 

Business response:

Hi Nicole, I'm so happy to hear that you and your pup have enjoyed using us! We enjoy Carlos a lot too and will be sure to pass along your compliments :) I'm sorry to hear that your dog went home with a concern regarding the eye. Please be sure to give some extra belly rubs from us at Wag as we wish them a speedy recovery! We take health and safety seriously and actively work to ensure any guest in our care remains healthy & happy. We would love to chat more about what you noticed, not only so that can learn more, but... read more

Nancy W.'s profile image
Nancy W. 
rating
3 years ago

I had a great experience with Wag Hotel in San Francisco. The people that work there are friendly and helpful and I could tell that my dog enjoyed the play visit. I plan to use this hotel the next time I need overnight boarding. 

Business response:

Hi Nancy, Thank you so much for your review! I'm so glad to hear your doggo enjoyed spending the day with us, and we hope to see you again soon for daycare or overnight boarding. Take Care, Vanessa Marie 

Kelly L.'s profile image
Kelly L. 
rating
3 years ago

My dog Jo had a great time. Staff was great, facilities very clean! Jo will be back soon. 

Business response:

Hi Kelly, Thank you so much for your review! We are happy to hear Jo had a great time and that we will see you again soon! Take Care, Vanessa Marie 

David W.'s profile image
David W. 
rating
3 years ago

I recently boarded my dog at the facility in San Francisco. I found the staff to be professional, warm and caring, and reasonably efficient. I could tell the front desk was under a little pressure to handle the volume but they did so gracefully. It is clean and modern, with a nice pull-in area for cars like a hotel would have. In a busy location like San Francisco, this really relieved the stress of locating parking and dealing with unloading stuff and checking my pet in. When I picked him up, I could tell he had a good t... read more

Business response:

Hi David, Thank you so much for your kind words! We are all so glad to hear that you and your pup had a great experince with us. I loved reading that your dog was happy to see you when you picked up, but not in too much of a hurry to leave us. Being the next best thing to home with Dad is exactly what we aim to be! We hope to see you back again soon! Take Care, Vanessa 

Frequently asked questions about Wag Hotels - San Francisco

How is Wag Hotels - San Francisco rated?

Wag Hotels - San Francisco has a 4.1 star rating with 1,061 reviews. 

When is Wag Hotels - San Francisco open?

Wag Hotels - San Francisco is closed now. It will open at 9:00 a.m.