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Wag Hotels - San Francisco
- Pet Boarding
- San Francisco, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Nestled just off the 101 freeway near the Mission and SOMA districts you’ll find our elite San Francisco dog and cat hotel - a place where four-legged guests can make new friends, participate in mentally stimulating activities, and get pampered in our spa before retreating to their own private room to lounge on plush bedding. At Wag Hotels San Francisco pet hotel, cats and dogs enjoy hotel-style accommodations under the care of our staff that are on-site 24/7/365 making sure eac... read more
Location details
25 14th St, San Francisco, CA, 94103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This review is for our grooming experience with Francisco at this location. We have been taking our miniature schnauzer Luffy to see him for almost a year now, and we are incredibly grateful for the quality of care he receives each visit. Francisco takes such wonderful care of Luffy, ensuring all of his grooming needs are met while also having fun. Luffy gets along great with Francisco's own dog Rusty, as we can see through all of the adorable photos and videos we receive after each visit of them playing together. We cannot ... read more
Business response:
Hello Alyssa, We are thrilled to hear that you and Luffy have had a great experience with Francisco over in our Salon. Francisco always does such an amazing job and makes sure to let the dogs have fun as well as giving them amazing haircut! the photos are amazing! Thank you so much for your kind words and we look forward to seeing Luffy next time! Warmest regards, David Brown and the Wag Crew!
UPDATE: I know we sometimes see reviews that are updated to change a viewpoint... this is not that kind of update. This is to reinforce all I wrote above. Over the past few weeks, my girls have been at Wag SF for multiple visits, and each visit only makes me more confident what I shared above was spot-on. Whether it's the amazing check-in team that truly makes me feel like I'm bringing my girls to another "home" and not a boarding place, to the handlers that see them and light up and call them by name (note: it's SO nice to... read more
Business response:
Wow Todd, We are honestly so grateful for this glowing review and your kind words. We strive to provide top-notch, 5 star luxury service and are so thrilled to hear that we’re hitting that mark for you, Luna and Hope. We love being your go-to place and giving you the piece of mind that your furry family is well taken care of, afterall you are a part of our family too. We cannot wait to pass these kind words along to our crew and share the love you’ve shown us. Thank you again, for all of your kind words and for trusting us... read more
5 stars all around. I work as a firefighter for the city so my dog boards at Wag more often than most I would say. The team at Wag SF has been nothing but kind and accommodating with my schedule, and is always attentive towards Blaze. My dog is pretty shy meeting new people - Wag took their time with him and now he enjoys playing with all the dogs during play group. No complaints whatsoever.
Business response:
Hi Jordan! Thank you so much for the wonderful review, we can't wait to pass this along to the team. We just love having Blaze in the Wag Family and we're so happy to have watched him succeed over his time with us! He has so much fun romping around with his puppy pals! Thank you so much for sharing him with us! Until Next Time, Eryn Ginzel & The Wag SF Crew.
Wag is the best! Super clutch when you can't find a weekend sitter last minute. The front desk is so helpful!
Business response:
Hi Trevor! Thank you so much for the wonderful review. I can't wait to pass this along to our client service crew and let the team know how much you and your furry family are enjoying our services. Until Next Time, Eryn Ginzel & The Wag SF Team!
Noki recently stayed with WAG for 3 weeks from Thanksgiving week into December. The staff have always treated Noki fantasic making sure she is comfortable (putting extra padding in her room) as she is 16 years old and makes sure she is eating her food and taking her medication. I was a little worried about Noki since she has never stayed that long before but I got weekly updates from Eryn the GM regarding her well being. The staff also updated me on her medication and that she was running low. I have always had a great e... read more
Business response:
Hi Dewey! Thank you so much for the wonderful review. We are so grateful to be lucky enough to watch Noki grow and have her as a core member of our Wag Family. The whole team just loves having her in for vacation and she is truly a VIP here. I really appreciate your kinds words and love being able to assist you and Noki. We're all so fortunate to have such a long standing relationship and we love having the opportunity to play such a role in her life. If you ever need anything, don't hesitate to reach out! Until Next ... read more
wag has been great for my Rocky! staff sends memories of him and he gets excited just being in the lobby! He's especially loving with Adriana she always let's me know how he did during his stay
Business response:
Hi Denisse! We love hearing how much fun Rocky has with us. We're so appreciative to have him in the Wag Family. We can't wait to pass along the kind words to Adriana and the rest of the crew. Until Next Time, Eryn Ginzel & The Wag SF Crew
Absolutely the best care for our fur baby! He is an extremely high anxiety and needy husky and did great! Very clean facility and the best staff ever. If you want peace of mind, they are amazing!
Business response:
Hi Misty!! We're so happy that you love the care we've been giving Luca! Thank you so much for the kind words! We LOVE having him in the Wag Family and we're so grateful you share him with us. We can't wait to pass this along to the team. Until Next Time, Eryn Ginzel and The Wag SF Crew!
WAG is the only total solution for my dog, Jack, when I'm traveling. I love it that he's safely contained in his Ultra Suite at night, & during the day, again safely in a massive play area with other dogs, while being constantly monitored by a caring attendant. He received 3 meds this stay, it seemed to have gone well, & the administration of them is included in his stay rate. He got his free bath & looked great when I picked him up. Really grateful for the whole concept of WAG. When I'm in another time zone it's too... read more
Business response:
Hello Sue, The pleasure was all ours when we had Jack and Nicky in our care. They definitely loved all the staff attention and made themselves very comfortable in their queen size bed. We hope they come back to visit us very soon! We appreciate all your feedback. Thank you!
Wonderful staff, always takes care of our pups the best they can. I'm never worried when they're in their care. Thanks for all the cute puppy photos and updates too!!
Business response:
Hey Justin! We're so happy that you love the care we've been giving Tank and Auggie! Those two are such a pair and we love hearing that we can put your mind at ease while you're hard at work. We'll keep sending those cute photos and you keep sharing your furry family with us. Until Next Time, Eryn Ginzel and The Wag SF Team!
Frequently asked questions about Wag Hotels - San Francisco
How is Wag Hotels - San Francisco rated?
Wag Hotels - San Francisco has a 4.9 star rating with 666 reviews.
When is Wag Hotels - San Francisco open?
Wag Hotels - San Francisco is closed now. It will open at 9:00 a.m.