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Wag Hotels - San Francisco

4.1

About this business

Location details

25 14th St, San Francisco, CA, 94103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,002 reviews
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Sasha H.'s profile image
Sasha H. 
rating
2 years ago

Where to start! Wag SF is the absolute best. The second we turn down their street my little pup jumps up and can't wait to get out of the car and into daycare. He's my fur baby, and I only take him to places I explicitly trust. Nothing makes me feel better than knowing he's loved, safe, and well taken care of when he's not with me. He's been coming to daycare for the last year and half and I wouldn't go anywhere else. It's spacious (a real rarity in a big city!) and clean--I especially love their transparency with the camera... read more

Business response:

Hi Sasha! Wow, we can't thank you enough for this raving review! We can't get enough of Bentley over here and will do just about ANYTHING for him. We love hearing how comfortable we make you feel and how trusting you are with us for Bentley's care. Hearing him walking through the door and telling us all hello is one of the best parts of our day. The crew loves dancing with him during all day play and snuggling up with him for extra love and cuddles. We love being a part of his life and having you both in the Wag Family. ... read more

Katia A.'s profile image
Katia A. 
rating
2 years ago

Best experience I've had at wag hotels! I'm a first timer at wag hotels SF, and am so grateful for a positive experience. Manager David and other employees like Eryn are amazing! It's great there are live cams on the app and I can tell workers really love dogs and care for my pet. My dog is always happy being dropped off and picked up, can't thank you enough! 

Business response:

Hi Katia! Thank you so much for the PAWESOME review! We just can't get enough of Maviiiii (Maverick)! He has so much fun romping around the wooftop with his puppy pals and getting tons of extra love and cuddles from the crew! David is such an asset to the team and we can't wait to pass around your wonderful words. We can't wait to keep spoiling him! Until Next Time, Eryn G and the Wag SF Team!! 

Ben R.'s profile image
Ben R. 
rating
2 years ago

Just moved from SF and cannot thank the Wag Team enough for everything they did for us during our time in the City. Our husky literally loves Wag and everyone there loved her back. They truly care about your pet and I can promise our puppy loved spending her days at Wagkiki Beach ! 

Business response:

Hey Ben! We can't thank you enough for the wonderful review. We just love that we were able to help you move to the city with a bit more ease and provide the services you're looking for. Having your puppy pal in our Wag Family means so much to us and we're so thankful for you sharing your furry family member with us. Until Next Time, Eryn Ginzel and The Wag SF Team 

Joseph F.'s profile image
Joseph F. 
rating
2 years ago

The team at Wag always takes the best care of my pup, Coco! Coco is generally very shy and reserved, but she's been thriving ever since spending more time with Kristalyn, Sarai, and the whole Wag crew. They're incredibly patient, attentive, communicative and nurturing with Coco and I always know I'm in good hands when I need to leave my pup behind for an afternoon or weekend. I especially appreciate the frequent updates/photos that they send, along with some of the sweetest captions. It always warms my heart to see the bigge... read more

Business response:

Hi Joseph! Thank you so much for the wonderful review. We cannot wait to pass along these kind words to our team. We just LOVE having Coco in to roam around with puppy pals and explore. Our crew just can't get enough snuggles and cuddles. We're so happy to hear that our photo pupdates are reaching you and that we can put your mind at ease. Thank you for sharing Coco with us and letting her be apart of the Wag Family!! Until Next Time, Eryn Ginzel and the Wag SF Team! 

A H.'s profile image
A H. 
rating
2 years ago

Stanley has been coming to SF Wag Hotel for 8yrs this Sept. Stanley is a triple rescue, after my best friend died I got Stanley & knowing that he is cared for and loved is priceless. Working long hours in my job, I know Stanley is safe & happy! His favorite things are running around the roof top & getting all the attention from the staff. He gets to socialize with other dogs & soak up lots of attention from all. Putting up the Wag Cam to peak in from work is a huge plus. He loves the occasional spa treatments as well. Thank ... read more

Business response:

Hi Ann! We can't tell you how much we appreciate your gracious review. We cannot get enough of Stanley and his little chicken support animal. We love giving him all the snuggles and cuddles and he has so much fun romping around with his furry friends. We're so happy to hear that you're still enjoying our services and we can't wait to keep wowing you! Until Next Time, Eryn Ginzel & The Wag SF Team! 

Jason B.'s profile image
Jason B. 
rating
2 years ago

I love bringing my pup, Sama, to this location. The staff are very welcoming and friendly and they show such an incredible amount of care, affection, and enthusiasm for Sama every time she comes in. Knowing she's being tended to in this manner relieves so much potential stress and I can just focus on my day at work while my little one can play, socialize, and make new friends! 

Business response:

Hi Jason!!! We apologize for the delayed response but we just LOVE having Sama in for all day play to spoil and with cuddles and kisses. We will definitely be passing along your kind words to the team and we just cannot wait to have her back in. Thanks for sharing your puppy pal with us and letting Sama be a part of our Wag Family. Until Next Time, Eryn Ginzel & The Wag SF Team 

Andrea L.'s profile image
Andrea L. 
rating
2 years ago

My dog loves coming here! The staff is extremely nice and send the best pics of my dog during her stay. 10/10 recommend. 

Business response:

Hi Andrea!! Thank you so much for the awesome Review. We LOVE having Nova in to romp around the wooftop with her puppy pals during All Day Play. We truly appreciate your kind words and can't wait to pass them along to the team. Until Next Time, Eryn and The Wag SF Team! 

M C.'s profile image
M C. 
rating
2 years ago

What can I say. Not too many can take on our 110 lb American Bully XL puppy with tons of energy. Upon entry there were handlers excited to welcome him. This was our first time boarding him. We looked forward to our daily updates and photos of his interactions available through the app. We will definitely use Wag again in the future. 

Business response:

Hi! Thank you so much for the wonderful review. Maxx is such a sweet boy and we love having him in to snuggle and cuddle. We're so happy you're loving our new mobile app and love giving you pupdates on your sweet furry family members. Thank you again! Until Next Time, Eryn Ginzel and The Wag SF Team 

Brenda A.'s profile image
Brenda A. 
rating
2 years ago

I love this place. The aesthetic of the building is very posh and lighting is great! The doggies always come out strutting their stuff after a long day off play. Pricing is nice considering other places charge much more for similar services. Staff takes their time to get to know the guest's personally, and the doggies are always excited at drop off! Keep it up guys! 

Business response:

Hey Brenda! We're so happy to hear that you and your furry family are loving Wag SF!! Thank you so much for the wonderful review, we can't wait to pass this along to the team. We just love snuggling up with Beau when he's not chasing bubbles and toys around the wooftop. Thanks for sharing him with us! Until Next Time, Eryn Ginzel and The Wag SF Team 

Frequently asked questions about Wag Hotels - San Francisco

How is Wag Hotels - San Francisco rated?

Wag Hotels - San Francisco has a 4.1 star rating with 1,002 reviews. 

When is Wag Hotels - San Francisco open?

Wag Hotels - San Francisco is closed now. It will open on Monday at 9:00 a.m.