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Wag Hotels - San Francisco
- Pet Boarding
- San Francisco, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Nestled just off the 101 freeway near the Mission and SOMA districts you’ll find our elite San Francisco dog and cat hotel - a place where four-legged guests can make new friends, participate in mentally stimulating activities, and get pampered in our spa before retreating to their own private room to lounge on plush bedding. At Wag Hotels San Francisco pet hotel, cats and dogs enjoy hotel-style accommodations under the care of our staff that are on-site 24/7/365 making sure eac... read more
Location details
25 14th St, San Francisco, CA, 94103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dusty, my cocker spaniel, has been a years long term customer of WAG, and has also stayed at the N Hollywood location and loves both! He will definitely be back, and comes home in the best mood. Wag's a really great dog hotel.
Business response:
Hi Steve! We just LOVE Dusty and can't thank you enough for sharing your experience! Thank you so much for your kind words and we'll continue to wow you with each and every stay! Until Next Time, Eryn Ginzel and The Wag SF Team
I read the article in the San Francisco Chronicle today and I could not disagree more. We have used the San Francisco location for many years and have never been disappointed. Everyone has their own unique experience, but ours has always been pleasant. Really, a front page article trying to ruin this business. It must have been a very slow news week.
Business response:
Hi Dan! Thank you so much for the wonderful words! We're so happy to hear that you've always had a great experience with us and can't wait to continue to wow you and your puppy pal. We appreciate you sharing your family with us. Until Next Time, Eryn Ginzel and The Wag SF Team
I am updating this review after picking up my dog. I removed a previous one-star review and replaced with a three-star because David at Wag SF went above and beyond to help improve my experience. Bottom line: unfortunately - and this is not my usual approach - you have to push HARD for them to pay any attention to you or your dog. It's a beautiful space up front, but after they take your dog they toss him or her in a kennel and you never hear from them again. Note, I paid double the rate to get "special care" for my dog - ... read more
Business response:
Hi Amanda! Thank you for taking the time to speak with us this afternoon. We want to extend our sincerest apologies for the extended hold times you've experienced as well as the period of time where our phones were down yesterday. We understand that we've shaken your confidence and let you down and we're hoping to make things right for the remainder of your stay. Iggy is a wonderful girl and we're so happy to have her in our care. We've loved meeting her and we appreciate you sharing her with us. I'm so happy that we were... read more
A year ago I was very close to being done with Wag hotel, even though there are limited options for dog daycare and boarding in the city. However, with new management and recent renovations, Wags has redeemed itself for me and my dog, Bowie! The staff is so friendly and make an effort to remember my dog's name for check in/out and I can tell he loves the care he receives there. I love the daily photo updates while he's at all day play and know he is in good hands. The staff is also very considerate of owner's schedules and t... read more
Business response:
Hi Kelly! We absolutely LOVE hearing that we've won you back and that you and Bowie are enjoying our services. We can't wait to pass this along to the team and sing their praises! Bowie is such a sweet baby angel and we can't get enough of his love and cuddles. Thanks again for giving us another shot and sharing your family with us. Until Next Time, Eryn Ginzel and The Wag SF Team!
Fantastic place! All of the staff are amazing and they treat all of the dogs like their own. Yeah it's a little pricey but so is every other daycare in the city. I highly recommend SF Wag Hotels!
Business response:
Hey Nehemiah! Thank you so much for this killer review! We can't get enough of Ragnar. He is such a key member of our Wag Family and we cannot wait for him to "Woo Woo" his way through the door. We appreciate your honesty and we're so grateful that you share your furry family with us. Until Next Time, Eryn Ginzel and The Wag SF Crew
SUPER awesome place, my pup always comes home knackered out and happy. Pick up and drop off is also streamlined so I'm charged automatically & during the day I can check in on camera to see how she's doing! They're having a weeklong special with free daycare til July 21st, can't recommend enough!
Business response:
Hey Meha! We love hearing that Tinx is #WagHotelsTired after a long day of fun and play. We appreciate your kind words and wonderful review. We can't wait to see Tinx grow and we're so grateful that you're sharing her with us. Until Next Time, Eryn Ginzel & The Wag SF Team
Mad Max and I have been coming to Wag for years. I recently moved to Healdsburg. Sonoma County is in desperate need of Wag!!! There is little in the way of pet care/day stay / boarding. Personally, I would raise one Windsor and/or Santa Rosa. Come on Wag - You can do it!!! :-))
Business response:
Hey Brett! Thank you so much for your loyalty and kind words. We think Max is just THE cutest and we love getting the chance to style him and give him all of the love and snuggles. I can't wait to pass along this need to the owners so we can start looking into Sonoma County for you and all the other pups in need of our special kind of love and attention. Thanks again Mr. Anderson! Until Next Time, Eryn G and The SF Wag Crew
Where to start! Wag SF is the absolute best. The second we turn down their street my little pup jumps up and can't wait to get out of the car and into daycare. He's my fur baby, and I only take him to places I explicitly trust. Nothing makes me feel better than knowing he's loved, safe, and well taken care of when he's not with me. He's been coming to daycare for the last year and half and I wouldn't go anywhere else. It's spacious (a real rarity in a big city!) and clean--I especially love their transparency with the camera... read more
Business response:
Hi Sasha! Wow, we can't thank you enough for this raving review! We can't get enough of Bentley over here and will do just about ANYTHING for him. We love hearing how comfortable we make you feel and how trusting you are with us for Bentley's care. Hearing him walking through the door and telling us all hello is one of the best parts of our day. The crew loves dancing with him during all day play and snuggling up with him for extra love and cuddles. We love being a part of his life and having you both in the Wag Family. ... read more
Best experience I've had at wag hotels! I'm a first timer at wag hotels SF, and am so grateful for a positive experience. Manager David and other employees like Eryn are amazing! It's great there are live cams on the app and I can tell workers really love dogs and care for my pet. My dog is always happy being dropped off and picked up, can't thank you enough!
Business response:
Hi Katia! Thank you so much for the PAWESOME review! We just can't get enough of Maviiiii (Maverick)! He has so much fun romping around the wooftop with his puppy pals and getting tons of extra love and cuddles from the crew! David is such an asset to the team and we can't wait to pass around your wonderful words. We can't wait to keep spoiling him! Until Next Time, Eryn G and the Wag SF Team!!
Frequently asked questions about Wag Hotels - San Francisco
How is Wag Hotels - San Francisco rated?
Wag Hotels - San Francisco has a 4.9 star rating with 633 reviews.
When is Wag Hotels - San Francisco open?
Wag Hotels - San Francisco is closed now. It will open at 9:00 a.m.