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Wag Hotels - San Francisco
- Pet Boarding
- San Francisco, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Nestled just off the 101 freeway near the Mission and SOMA districts you’ll find our elite San Francisco dog and cat hotel - a place where four-legged guests can make new friends, participate in mentally stimulating activities, and get pampered in our spa before retreating to their own private room to lounge on plush bedding. At Wag Hotels San Francisco pet hotel, cats and dogs enjoy hotel-style accommodations under the care of our staff that are on-site 24/7/365 making sure eac... read more
Location details
25 14th St, San Francisco, CA, 94103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It's Hiro's first time grooming at Wag Hotels (San Francisco) and he had a great time there! Francisco took a very great care of him, and we are very thankful for that!
Business response:
Good afternoon Kathleen, Thank you so much for sharing this feedback with us, I'll make sure that Francisco gets a chance to read this. I am sure that he will be thrilled to know that you and Hiro love his service! We are all looking forward to the next time we get to see Hiro! Warmest regards, David Brown and The Wag Crew!
Our little maltese Renzo has been groomed at The Wag Hotel and it is with Francisco that we have seen that our little one has looked handsomer than ever. Franciso cares about your pet and will do an amazing job. He is precise as he cuts Renzo's hair so well. We trust how he handles our little Prince. I highly recommend Francisco.
Business response:
Hello Rita, We are ablsolutely thrilled to hear that Prince Renzo is receiving top notch CARE and haircuts with our amazing groomer Francisco. He really is a gem. Thank you so much to sharing your experience with us and we look forward to seeing Renzo next time! Cheers, David Brown and the Wag Crew!
I used Wag Hotels in San Francisco to house and pet sit my 1yr old feral born barn bred and socially shy kitty while I was out of the country for two weeks and not only did he come home happy and healthy he seems even more socially adjusted and less fearful. I appreciated the nightly updates with photos which showed his progression from stressed to relaxed.
Business response:
Good afternoon Delores, Thank you so much for trusting us with the CARE of Gus. He was so sweet and loved his Kitty Cuddles! I hope you enjoyed all of the memories that we sent for you. We can not wait to see Gus again soon! Cheers, David Brown and the Wag Crew!
This review is for our groomer, Francisco, at Wag Hotel San Francisco. We take our English mastiff, Bixby, for grooming every three weeks to Francisco. We have been doing this for over the past 2 years. Bixby, our 180 lb mastiff, actually looks forward to his grooming appointments with Francisco and playing with Francisco's dog, Rusty. Francisco provides excellent care of Bixby and has great rapport with our gentle giant. Francisco completes his grooming appointments with Bixby in a timely manner and sends us a courtesy text... read more
Business response:
Hello Raymond, Thank you so much for the Beautiful comments you all left on behalf of Francisco and the grooming salon. We will make sure he takes a look at this because he absolutely loves Bixby! We look forward to seeing Bixby back in soon! Warmest regards, David Brown and the Wag Crew!
This review is for our grooming experience with Francisco at this location. We have been taking our miniature schnauzer Luffy to see him for almost a year now, and we are incredibly grateful for the quality of care he receives each visit. Francisco takes such wonderful care of Luffy, ensuring all of his grooming needs are met while also having fun. Luffy gets along great with Francisco's own dog Rusty, as we can see through all of the adorable photos and videos we receive after each visit of them playing together. We cannot ... read more
Business response:
Hello Alyssa, We are thrilled to hear that you and Luffy have had a great experience with Francisco over in our Salon. Francisco always does such an amazing job and makes sure to let the dogs have fun as well as giving them amazing haircut! the photos are amazing! Thank you so much for your kind words and we look forward to seeing Luffy next time! Warmest regards, David Brown and the Wag Crew!
UPDATE: I know we sometimes see reviews that are updated to change a viewpoint... this is not that kind of update. This is to reinforce all I wrote above. Over the past few weeks, my girls have been at Wag SF for multiple visits, and each visit only makes me more confident what I shared above was spot-on. Whether it's the amazing check-in team that truly makes me feel like I'm bringing my girls to another "home" and not a boarding place, to the handlers that see them and light up and call them by name (note: it's SO nice to... read more
Business response:
Wow Todd, We are honestly so grateful for this glowing review and your kind words. We strive to provide top-notch, 5 star luxury service and are so thrilled to hear that we’re hitting that mark for you, Luna and Hope. We love being your go-to place and giving you the piece of mind that your furry family is well taken care of, afterall you are a part of our family too. We cannot wait to pass these kind words along to our crew and share the love you’ve shown us. Thank you again, for all of your kind words and for trusting us... read more
5 stars all around. I work as a firefighter for the city so my dog boards at Wag more often than most I would say. The team at Wag SF has been nothing but kind and accommodating with my schedule, and is always attentive towards Blaze. My dog is pretty shy meeting new people - Wag took their time with him and now he enjoys playing with all the dogs during play group. No complaints whatsoever.
Business response:
Hi Jordan! Thank you so much for the wonderful review, we can't wait to pass this along to the team. We just love having Blaze in the Wag Family and we're so happy to have watched him succeed over his time with us! He has so much fun romping around with his puppy pals! Thank you so much for sharing him with us! Until Next Time, Eryn Ginzel & The Wag SF Crew.
Wag is the best! Super clutch when you can't find a weekend sitter last minute. The front desk is so helpful!
Business response:
Hi Trevor! Thank you so much for the wonderful review. I can't wait to pass this along to our client service crew and let the team know how much you and your furry family are enjoying our services. Until Next Time, Eryn Ginzel & The Wag SF Team!
Noki recently stayed with WAG for 3 weeks from Thanksgiving week into December. The staff have always treated Noki fantasic making sure she is comfortable (putting extra padding in her room) as she is 16 years old and makes sure she is eating her food and taking her medication. I was a little worried about Noki since she has never stayed that long before but I got weekly updates from Eryn the GM regarding her well being. The staff also updated me on her medication and that she was running low. I have always had a great e... read more
Business response:
Hi Dewey! Thank you so much for the wonderful review. We are so grateful to be lucky enough to watch Noki grow and have her as a core member of our Wag Family. The whole team just loves having her in for vacation and she is truly a VIP here. I really appreciate your kinds words and love being able to assist you and Noki. We're all so fortunate to have such a long standing relationship and we love having the opportunity to play such a role in her life. If you ever need anything, don't hesitate to reach out! Until Next ... read more
Frequently asked questions about Wag Hotels - San Francisco
How is Wag Hotels - San Francisco rated?
Wag Hotels - San Francisco has a 4.9 star rating with 633 reviews.
When is Wag Hotels - San Francisco open?
Wag Hotels - San Francisco is closed now. It will open at 9:00 a.m.