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Wag Hotels - San Francisco

4.1

About this business

Location details

25 14th St, San Francisco, CA, 94103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,025 reviews
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Trish S.'s profile image
Trish S. 
rating
2 years ago

Party loves staying at Wag, the team gives her all the love and it is very convenient when flying in and out of SFO. We highly recommend. 

Business response:

Hi Trish! Your kind words mean so much and we can't wait to pass them on to the team. Party always has so much fun with us and we can't thank you enough for sharing her. Until Next Time, Eryn Ginzel and The Wag SF Team 

Ryne L.'s profile image
Ryne L. 
rating
2 years ago

Highly recommended, the flexibility in drop off times is a nice plus and each time my dog has stayed here I know that he's been well cared for by the attentive staff. Will definitely be back! 

Business response:

Hi Ryne! Thank you so much for the wonderful review! We just love having Sam in to play fetch, chase around the wooftop and give extra cuddles and kisses. He's such a sweet boy and we're grateful to have him in the Wag Family. Until Next Time, Eryn Ginzel and The WG SF Team! 

Richard B.'s profile image
Richard B. 
rating
2 years ago

Our dog has stayed here many times for boarding, his last stay was this past weekend. He is well cared for and when we arrived Sunday evening he was all ready to head home when we arrived to pick him up. He will be going there again soon 

Business response:

Hii Mr. Beach, Thank you so much for continuing to give us updated reviews!! We're so happy that hear that we’re continuing to give FItz the best possible care and spoil him with extra love and snuggles. We always appreciate your feedback! This continues allowing us to grow and better fit our puppy pals and their parents needs. We just love having your sweet boy in our family and we can't wait until he's back to get more love and cuddles from us. We’ll continuing wowing you again next time around. Until next time, Eryn Gi... read more

Jodi S.'s profile image
Jodi S. 
rating
2 years ago

If I could give this place 10 stars I would!!!! I work at a senior living and sometimes when the resident is out of the community they need their pets taken care of. Erica and her team was able to help me at the 11th hour!! they were able to help me register and reserve a spot for 2 of resident pets. This team was amazing and I will be using them for however long I work here in the city. 

Business response:

Hi Jodi!! Thank you so much for the wonderful review. Erica is always more than happy to help and I'm glad we could get you and your guests situated. We're always available to the community and anyone in need of a safe haven and fun place for their puppy pals to take a vaca. We'd love to touch base and provide you with some additional information for your guests to have at the ready, should they ever need us. Please feel free to give a call to connect and 415-746-1056 Thank you again for your kind words. Until Next Time,... read more

Nancy C.'s profile image
Nancy C. 
rating
2 years ago

My pup is a regular day care dog! He loves coming to Wags to play with all his friends and staff are always so great and understanding since he get a little to excited 

Business response:

Thank you so much for your kind words Nancy!! We just love having Dooley in with us to romp around with puppy pals and get lots of snuggles and cuddles from the crew. We can't wait to pass this along to the team. Until Next Time, Eryn Ginzel and The Wag Hotels SF Team! 

Jenna L.'s profile image
Jenna L. 
rating
2 years ago

My pup and I LOVE Wag San Francisco!! Staff are all wonderful, attentive and great caregivers for my fur baby! They always send updates (including photos) and have great amenities like Nest Cams, doggy spa and some special activities to keep the doggos entertained. My dog has severe separation anxiety and I don't trust ANYONE to keep her safe except for Wag San Francisco. Even after moving to the east bay, we still come back for boarding. Thanks Wag friends! We love you!!!! 

Business response:

Hi Jenna! We're so appreciative of your wonderful review!! We can't get enough of Dottie and we're so happy that you trust us with her care. We can't thank you enough for sharing her with us and we'll keep impressing you and miss Dottie every step of the way. Until Next Time, Eryn Ginzel and The Wag Hotels SF Team! 

Christoph M.'s profile image
Christoph M. 
rating
2 years ago

Kind caring staff that really do take care of my dog, as difficult as he is sometimes. Requested report cards are sometimes light on detail, but I can always ask the staff for more info and some of the handlers are very detailed which is appreciated. 

Business response:

Thank you so much for the wonderful words Chris! We just love having Buddy in the Wag Family and we appreciated the honest feedback. We will definitely work towards delivering better report cards and more detailed information to you. We love the chance to learn and grow! Until Next Time, Eryn Ginzel and the Wag SF team! 

Michael N.'s profile image
Michael N. 
rating
2 years ago

I took my dog here for the All Day Play and it was a great experience! The staff are very friendly and professional and my dog had a great time playing with the other dogs. I would definitely come back 

Business response:

Hi Michael! Thank you so much for your kind words. We're so happy your puppy pal enjoyed our All Day Play program and that our team impressed you. We can't wait to have you back! Until Next Time, Eryn Ginzel and The Wag Hotels Team. 

Melissa F.'s profile image
Melissa F. 
rating
2 years ago

A wonderful resource! The friendly and accommodating front desk staff and the caring, sensitive people who handle our 2 large dogs are all kind and helpful. We've been using Wag Hotels SF for our last 4 dogs (10+ years) for day care, overnight boarding, and long-term boarding; and we feel secure knowing our pets will be handled with care. Molly who works in the grooming salon is OUTSTANDING with our two German Shepherds, one of whom is very shy and leery of strangers. Each time, Molly has done a thorough job on their very... read more

Business response:

Hi Melissa! We can't thank you enough for the wonderful, detailed review. Gino and Yazzi are just the absolute best and we're so lucky that you share them with us. We love having them in the Wag Family here in San Francisco. We'll make sure to pass your wonderful words along to Molly as well. She has a true passion for her position and loves getting our puppy pals squeaky clean and ready for the world. Thank you again for sharing your experience with us here in Wag Hotels. Make sure to give them extra love and cuddles fo... read more

Frequently asked questions about Wag Hotels - San Francisco

How is Wag Hotels - San Francisco rated?

Wag Hotels - San Francisco has a 4.1 star rating with 1,025 reviews. 

When is Wag Hotels - San Francisco open?

Wag Hotels - San Francisco is closed now. It will open at 9:00 a.m.