This profile has been claimed by the business owner or representative.
Wag Hotels - San Francisco
- Pet Boarding
- San Francisco, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Nestled just off the 101 freeway near the Mission and SOMA districts you’ll find our elite San Francisco dog and cat hotel - a place where four-legged guests can make new friends, participate in mentally stimulating activities, and get pampered in our spa before retreating to their own private room to lounge on plush bedding. At Wag Hotels San Francisco pet hotel, cats and dogs enjoy hotel-style accommodations under the care of our staff that are on-site 24/7/365 making sure eac... read more
Location details
25 14th St, San Francisco, CA, 94103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This review is so long overdue...not because I don't know what to say but because I don't know how to say all the positive things I can say and keep it concise but still mention the amazing gift these people and this place has been for my dog who is deaf and well...can be problematic. I'll begin by saying during the beginning of the pandemic I was suddenly left with no dog care for my deaf and pretty special needs dog. I work in a business very close to Wag and honestly I was skeptical but I was panicked and needed at least... read more
While on vacation in Maui, my dog sitter got overwhelmed with my puppy and panicked. I decided to call in the troops and see if wag could take her last minute. Not only did they immediately find accommodations for her, but they picked her up for me so my sitter didn't have to stress. Mike the GMs service and support was absolutely incredible and gave me such peace of mind while trying to enjoy my vacation and not worry about my puppy. Thank you so much Wag for taking care of her for us. I cannot thank you enough for going ab... read more
I think this is an okay option for boarding in the city. I was a bit disappointed that the video cameras in the hotel were never on when I checked the app during my dog's stay. I had anticipated getting some form of progress report or summary of how she did during the visit. I was a bit concerned that her favorite squeaky toy was soaked in urine when I picked her up. I give it a slightly higher rating because when my dog was brought out, she clearly liked the staff person, which is not an easy thing to accomplish with my dog... read more
Business response:
Hi Brian, thank you for the feedback. Our caregivers love animals and enjoy making connections with each guest that visits our hotel. We are happy to hear your fur baby liked our team, that matters a lot to us. We are too disappointed that you did not get a end of stay report card via the app. We introduced the app during the pandemic and are retraining our workforce on how to keep up with the new digital process. We are committed to making sure every pet parent gets their photo and summary of stay at the end of their boardi... read more
Frequently asked questions about Wag Hotels - San Francisco
How is Wag Hotels - San Francisco rated?
Wag Hotels - San Francisco has a 4.9 star rating with 666 reviews.
When is Wag Hotels - San Francisco open?
Wag Hotels - San Francisco is open now. It will close at 6:00 p.m.