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Wag Hotels - San Francisco

4.9

About this business

Wag Hotels is the Ultimate Stay & Play Resort Nestled just off the 101 freeway near the Mission and SOMA districts you’ll find our elite San Francisco dog and cat hotel - a place where four-legged guests can make new friends, participate in mentally stimulating activities, and get pampered in our spa before retreating to their own private room to lounge on plush bedding. At Wag Hotels San Francisco pet hotel, cats and dogs enjoy hotel-style accommodations under the care of our staff that are on-site 24/7/365 making sure eac... read more

Location details

25 14th St, San Francisco, CA, 94103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9666 reviews
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Jenna P.'s profile image
Jenna P. 
rating
8 months ago

I have been sending my dog Grizzly to Wag for almost 3 years now. Their staff has always been friendly and accommodating. I love that drop off and pick up times are pretty flexible. They always send photo updates throughout the day and make sure to notify owners if their dog is not feeling well etc. I could not ask for a better experience for my pet! 

Business response:

Hello Jenna, Thank you for leaving a 5 star review ! We love having Grizzly with us and appreciate you both. We hope to continue providing you great service for years to come. De'Shawn Smith Client Service Manager 

Morgan E.'s profile image
Morgan E. 
rating
8 months ago

Truly the BEST! My two dogs have been going to Wags for years now and the SF location is amazing & take such good care of my babies. Not sure how I would be able to work such long days if it wasn't for them caring for my pups! Highly recommend 

Business response:

Hello Morgan, Thank you for leaving a 5 star review ! We all love Teddy and Curry here at Wag SF. Thank you for being part of our Wag Fam. De'Shawn Smith Client Service Manager 

Benjamin S.'s profile image
Benjamin S. 
rating
8 months ago

Since I moved to San Francisco, my pup has spent many a days here for All Day Play or even for periodic grooming when he needs some spa time. While yes, there are several options in the Mission/SOMA for doggie day care, Wag has proven to be the best option in terms of price, options, and accountability. I have always been alerted if Dodger had an upset stomach or was otherwise not doing well, and they were keen on keeping a finger on the situation. While I know Wag SF has received some bad press, I personally haven't experie... read more

Business response:

Hello Benjamin, Thank you for your 5 star review! We're sad to hear the news of you leaving us, nonetheless we're happy we were able to create good memories for your time here in SF. Thank you for trusting us with Dodger ! De'Shawn Smith Client Service Manager 

Gina S.'s profile image
Gina S. 
rating
8 months ago

We have used Wag in San Francisco for boarding, daycare, and grooming for our little dog many times during this year. The facility is very clean and the staff are professional and kind. I recommend Wag Hotel in San Francisco to all dog owners. You'll be amazed by the high standards that Wag in SF provides. 

Business response:

Hello Gina, Thank you for your 5 star review ! We love having you and Capi with us and we are proud to offer you great service. We hope to offer this same service to you both for years to come. Thank You ! De'Shawn Smith Client Service Manager 

Ann G.'s profile image
Ann G. 
rating
8 months ago

My dog Tommy has been going to SF Wag doggy day care multiple times a week for the past five years and I am so thankful for the great care Tommy receives each and every visit. The staff is extremely accommodating, kind and professional. I know each and every time that I drop Tommy off, he is is receiving great care. Each day, the staff sends 2-4 pictures of Tommy enjoying his time at Wag, and I know he is in wonderful, caring and capable hands. The SF Wag facility is extremely clean, and well maintained. We are greeted wit... read more

Business response:

Hello Ann, Thank you so much for your 5 star review ! (Also a huge thank you for the chocolates, the team devoured them.) We love having you and tommy both with us and hope to create more memories with you. Thank You ! De'Shawn Smith Client Service Manager 

Maggie M.'s profile image
Maggie M. 
rating
9 months ago

Francisco in the dog grooming department is fantastic! Our dog is not an easy one, behaviorally or with her grooming needs. She's a German Shepherd / Chow Chow mix, so she is nervous with strangers and can present a bit barrier aggressive. She also has long, thick, black fur, so she's a handful to wash and dry. Despite all this, Francisco has always been amazing with her. She doesn't mind a bath and full groom when it's with him, and she always comes back smelling great and shedding less. He also goes above and beyond to t... read more

Business response:

We love to hear Maggie enjoys her spa days here at Wag with Francisco! It is always heart warming to hear when guests warm up to our team members especially our groomers! We look forward to seeing you both soon! Best regards, Norma Bautista General Manager Wag Hotels San Francisco 

Nirav K.'s profile image
Nirav K. 
rating
10 months ago

Francisco is the best groomer in SF! our little guy loves to go in and always looks so perfectly groomed after. 

Business response:

Thanks for the positive feedback, Nirav! We are thrilled to hear that Francisco is the best groomer in SF and that your little guy always looks perfectly groomed after. 

Anne M.'s profile image
Anne M. 
rating
10 months ago

Francisco is hands down the best groomer in SF!!! we bring our dog Auggie there and he always comes back looking amazing and so happy! we can tell he really loves Francisco. he always sends adorable photos and videos, which not only makes me feel great as a dog parent, but also shows how much he cares! Cannot recommend him enough!! 

Business response:

Francisco is the best groomer in SF and he loves to take great care of Auggie! Your feedback is incredibly valuable to us. Thank you for your 5 star review ! 

paulina o.'s profile image
paulina o. 
rating
11 months ago

Francisco is amazing! He is truly a dog lover. He has so much patience. My dog that is very anxious learned to trust Francisco because he didn't give up on my dog. Now Francisco is one of the few people that can hold him and pet him and the best part, to groom him! Francisco always has a good disposition, knowledge of dogs and experience grooming that he will know exactly the best haircut for your dog in base of the breed, lifestyle and personality. He had done the best haircut of my dog too. My 12 years dog never had suc... read more

Frequently asked questions about Wag Hotels - San Francisco

How is Wag Hotels - San Francisco rated?

Wag Hotels - San Francisco has a 4.9 star rating with 666 reviews. 

When is Wag Hotels - San Francisco open?

Wag Hotels - San Francisco is closed now. It will open at 9:00 a.m.