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Wag Hotels - San Francisco
- Pet Boarding
- San Francisco, CA
About this business
Location details
25 14th St, San Francisco, CA, 94103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
While there was a hiccup during check in, Shay, Eddie and the Wag staff were quick to resolve the issue. They made my pups comfortable and gave me peace of mind while I was out of town. Loved that the tam sent several pictures through their stay of them enjoying the facility! Thanks Wag Team
Business response:
Hello Tatiana, Shae and Eddie are amazing and I am glad they were able to help with your issue. We appreciate that you enjoyed our service and are happy you loved the photos ! Please come back anytime and we hope to see you and your pups again. Thank You! De'Shawn Smith Client Service Manager
My dog Cosmo has been going to Wag for 3 years, and he's still bursting with excitement every time we pull up for drop-off. All-day play is perfect for anyone who has to commute or work long hours and doesn't want to leave their dog cooped up--I'm actually not sure what I'd do without it. They've got plenty of space for the dogs to burn some energy--or lounge around--under close supervision. The staff are incredibly friendly and caring, and I'm always confident that Cosmo is in good hands. Wag is also a great place for board... read more
Business response:
Hello Matt, We all love Cosmo ! We're honored to watch over him and thankful you trust us with his care. He is a ball of energy and lots of fun and we enjoy having him with us. Thank you so so much for your review. We hope to continue creating great memories with you both. De'Shawn Smith Client Service Manager
Wag has been incredibly helpful as daycare while I'm at work. Their packages are great, and it's so clear how much they genuinely care about the dogs. They're always so careful and attentive, which makes me feel totally comfortable leaving my pup there. I love getting photo updates throughout the day, and the flexible hours make things super convenient.
Business response:
Hello Amir, Thank you so much for your 5 star review ! We appreciate that you love our service and are happy to be trusted with the care for your fur baby. Welcome to the Wag Fam ! De'Shawn Smith Client Service Manager
I started bring my dog here when I would go on vacation. I learned about the all day play them the monthly day pass which is from 7 to 7. There is a special introductory price which is really helpful! The employees are amazing. They really care and love the pets. This is an amazing place where you can feel comfortable leaving your baby here!!! Ty all for being so amazing!!
Business response:
Hello Deanna, That picture is amazing ! Thank you so much for your 5 star review. We're happy you enjoy our services and we thank you for trusting us with the care for you pup. Thank you so much for your kind words ! De'Shawn Smith Client Service Manager
Our dog went in not a beggar and came out a beggar. We'd trained her at home not to bug us for food when we're eating, but the well-intentioned young women watching her thought she was adorable (she is) and our dog took full advantage of them. When we came to pick her up they were tossing treat after treat to her while she played teacher's pet. Okay, she's cute! But the random endless treats she finagled out of them over two days was shameless, and the staff didn't really understand that giving a dog whatever she wants all t... read more
We have used Francisco at the SF wag hotel's grooming spa three times now. He is such an amazing groomer. He takes thorough notes as well as makes sure to confirm with us if there are any changes. He also sends us various updates of our fur baby throughout the visit. Our baby is now 12 years old so he needs gentle handling and Francisco always treats him with care. It's almost time for us to see him again and we can't wait!
Business response:
Hello Jennifer, We're elated to hear about your positive experience with Francisco at our SF Wag Hotels grooming spa. Thank you for sharing your feedback! We hope to see you both really soon . De'Shawn Smith Client Service Manager
We love using the Wag SF for all day play. We have a large doberman/german shepherd mix who loves being outside and playing, so the rooftop at Wag is perfect. We also really love how convenient it is to book a grooming appointment on days he goes to all day play. He comes home exhausted from playing and looking sharp from his shampoo, nail cut, and grooming. The staff know our dog and greet him by name. They make him feel special which really puts his owners at ease.
I have been taking my Lab, Theodore, to Wag Hotel for over three years now. I drop him off in the morning before work, and pick him up on my way home. He absolutely loves going there! The staff is great. They have lots of fun seasonal enrichment activities for the dogs. I have also boarded him there multiple times when traveling..never had any issues. The groomer is great too! He gets a bath once a month..and they have many other spa services you can add on as well. Its a wonderful place to have in SF...I know my dog ... read more
Don't know what I'd do without y'all. Our dog thinks they are extended family. I love that we have a trusted spot--one where people remember our dog's name--where the communication is great about anything we might need to know while our dog is there. Drops offs and pick ups are easy and quick, and everyone we've dealt with has been really helpful.
Frequently asked questions about Wag Hotels - San Francisco
How is Wag Hotels - San Francisco rated?
Wag Hotels - San Francisco has a 4.1 star rating with 1,034 reviews.
When is Wag Hotels - San Francisco open?
Wag Hotels - San Francisco is open now. It will close at 6:00 p.m.