This profile has been claimed by the business owner or representative.
Wag Hotels - Santa Clara
- Pet Boarding
- Santa Clara, CA
About this business
Location details
2000 Duane Ave, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First experience with Wag Hotels and we loved it! The place is clean and nice, and they took great care of my baby. I especially loved the regular updates, messages, and pictures day and night. It gave me great peace of mind. Highly recommend!
Business response:
Dear Neha. Thank you so much for your wonderful review! We’re so happy to hear that your first experience with Wag Hotels was such a great one. It was our pleasure caring for your pup, and we’re especially glad that our regular updates, messages, and photos helped provide you with peace of mind while you were away. We understand how difficult it can be to be separated from your pup, and we’re grateful that we could help make the experience a little easier and more reassuring for you. Thank you for trusting us with your fur ... read more
We cannot say enough amazing things about Wag Hotels Santa Clara. Our first beloved husky, Bolty, spent his entire life going here, and it truly became his second home. When he passed at just 7 years old, we were absolutely heartbroken, but the compassion, kindness, and genuine support from the Wag Santa Clara team meant more to us than we can ever express. They didn't just care for Bolty, they loved him. And we felt that every step of the way. Honestly, I think Bolty had some of the best days of his life there... sometimes... read more
Business response:
Dear B.H, Thank you so much for your incredibly kind and heartfelt review. Your words truly mean the world to our entire team. It has been an honor to be a part of your family's journey over the years. While I never had the privilege of meeting Bolty personally, I've heard so many wonderful stories about him from our team. It's clear he left a lasting impression on everyone who had the pleasure of caring for him, and we're grateful to have been a part of his life. We're so happy that Baymax loves spending time with us, to... read more
The folks at the Santa Clara Wag Hotels were very kind and helpful. They accommodated our late evening pick up. My dog left as a very happy, tired girl. She had lots of fun.
Business response:
Dear Torry, Thank you so much for your wonderful review! We truly appreciate your kind words and are delighted to hear that you had a great experience with our team. We're so happy your pup had such a fun stay and went home as a happy, tired girl—that's exactly what we love to see! It was our pleasure to care for her, and we're glad we could accommodate your late evening pickup to make your experience as convenient as possible. Thank you for trusting us with her care. We look forward to welcoming you both back for another ... read more
My 11 year old beagle has separation issues so she's been going to daycare since she was a puppy. The staff at Wag are so wonderful and treat Winnie like she's one of their own dogs. I love the theme weeks they have, they're so creative and fun and they always make sure I get an adorable photo of Winnie. Special shoutout to Ricky at the front desk in the morning. He's always so sweet and gentle with my older little girl. And Yurelie (apologies for butchering the spelling of his name). He and Winnie have known each othe... read more
This location is so amazing. My dogs are treated well and the staff is just so wonderful. Thank you all for being so good to my dogs and being so flexible when we need to make changes. Amazing place!!
The staff are so welcoming and always make my dogs feel so loved. My family and I trust this place and would definitely recommend it to anyone with dogs! 10/10!!
Brought my pup here last week and I don't think she's ever been happier with anyone outside my family. The staff here is so great and one of the managers Richard was so helpful. Him and his entire staff really do a great job making sure Dolly felt comfortable. Calling me when she seemed down. I really felt like my puppy was with family. They had me wagging my tail! I love Wag!!!
Great place to board or let your dog stay if you work a shift to long to leave them at home. The staff is super kind and super helpful I call and check on my dog a lot and they are always on top of it. Great for trips as well! Website is pretty clear and direct and the app works great once you start using their services!
Business response:
Dear John, Thank you so much for the review! We truly appreciate you taking the time to share your experience. We’re so glad to hear that our team has been kind, helpful, and responsive whenever you’ve called to check in on your pup. We completely understand how important that peace of mind is, whether it’s during a long work shift or while you’re away on a trip. It’s also great to hear that you’ve found the website and app easy to use—that’s exactly what we aim for! We’re thrilled you had a great experience, and we can’... read more
Recently took our two two-year old cats to Wags Hotel-Santa Clara and was very happy we did. We boarded them for three nights and four days and was happy to know they had cameras that allowed us to check up on them when we wanted to. The facility itself was very clean along with the area our cats were boarded. All the employees were very friendly and they sent us pictures of them each day they were there. We will be using them again for our next out-of-town plans.
Business response:
Dear Katherine, Thank you so much for taking the time to leave us such a kind review. We’re thrilled to hear that you had a great experience and felt comfortable checking in on your cats during their stay. We’re so glad Rambo and Sassy Pants had a wonderful visit and enjoyed their time with us—sending daily updates is one of our favorite parts! We truly appreciate your trust and look forward to seeing Rambo and Sassy Pants again on your next out-of-town adventure. Best Regards, Richard Cornejo and the Santa Clara Wag Hotels... read more
Frequently asked questions about Wag Hotels - Santa Clara
How is Wag Hotels - Santa Clara rated?
Wag Hotels - Santa Clara has a 4.4 star rating with 918 reviews.
When is Wag Hotels - Santa Clara open?
Wag Hotels - Santa Clara is closed now. It will open tomorrow at 9:00 a.m.