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Wag Hotels - Santa Clara
- Pet Boarding
- Santa Clara, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Located in the heart of Silicon Valley, Wag Hotels Santa Clara pet hotel is the ultimate boarding and daycare destination for cats and dogs. Our luxury pet resort is open 24/7 every day of the year and is conveniently nestled just off the 101 freeway. We feature an array of services and amenities that can be completely customized to your unique pet.
Location details
2000 Duane Ave, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I see this location regularly en route to work and I always wondered what WAG was about. When our regular pet sitter was unavailable, I was hunting for a place to look after my dog while we were away for anniversary, so I took the tour. I decided to give it a try. Our dog stayed with WAG for 3 days and 2 nights and they took such good care of her. I got to see her via web cam and I was able to call and check on her and I even got emails on her progress. They understood that I was a little worried about leaving her ther... read more
Huge shoutout to Kevin for his outstanding customer service! I don't normally write reviews, and I've been taking my dog to Wag Hotel Santa Clara for 7 years now, but Kevin really deserves the recognition. From day one, I've felt like my dog is in the best hands with him. Kevin works the night shift, and you can tell he really puts his heart into the work. He takes the time to get to know my dog, remembers the little details, especially food-related ones, and always goes the extra mile to make everything smooth, fast, and s... read more
Business response:
Hello Ms. PB Thank you so much for taking the time to share this heartfelt review! We're truly honored to have had your trust and loyalty for the past 7 years. Kevin is a remarkable member of our team, and we’re thrilled to hear how much of a positive impact he’s made on your experience—and more importantly, on Kleeko’s comfort and care. Kevin’s dedication, compassion, and attention to detail are exactly what we strive for at Wag Hotel, and your words are the perfect reminder of why we do what we do. We'll be sure to pas... read more
Wonderful staff! Dog lovers at it finest! My dog loves this place and very clean facilities!
I took my dog to groomer Sini for a bath, brush and nail trim. She was so great with her and did an amazing job. We will be back to see her again.
Business response:
Hello Tara, Thank you so much for your kind words! We're thrilled to hear that Sini took such great care of your pup and that you were happy with the grooming. We'll be sure to pass along your compliments to her! We can't wait to welcome you both back again soon! Sini will be thrilled to hear about her 5-star review. Thank you again! Best Regards Maria Villalpando and The Santa Clara Wag Team!
I can't recommend Wag Santa Clara enough. The staff is incredibly caring and attentive, and my dog loves both the indoor and outdoor play areas and the pool. But the best part (honestly)? Wag Santa Clara is open 24/7 and located right next to the airport. This means I can drop off my dog before a flight or pick them up at any time. It's a huge relief. In addition, they send daily report cards with a picture, and our live camera feeds so you know they're well taken care of.
Business response:
Hi Ryan, Thank you so much for your wonderful review! We're thrilled to hear how much you and your pup love Wag Santa Clara. It's our pleasure to provide a safe, fun, and convenient place for your furry family member. Knowing you feel at ease with our care means the world to us! We can't wait to see you and your furry family member again soon—whether it’s for a playday, pool time, or an overnight stay. Safe travels and thank you for trusting us! Best Regards Maria Villalpando and The Santa Clara Wag Team!!
Staff here are truly great. Alex makes sure to greet you and your furry friends when arriving. I'm able to drop off my dog while I'm at work and feel safe doing so.
Business response:
Hello Debby We're absolutely thrilled to hear about your positive experience at Wag Hotels - Santa Clara! Thank you for sharing your feedback. It's wonderful to know that you feel safe leaving your fur baby with us while you're at work. We're especially glad that Alex's warm greetings have made such a positive impression on you and your fur baby. Our staff takes great pride in providing excellent care and a welcoming atmosphere for all our guests. Best Regards, Arlene Garcia and Wag Hotels Santa Clara Team
My dog has been a "regular" here for almost 3 years. Zach, Taja, and Maria are the superstars of this location. My pup was recently having some medical issues and Taja went above and beyond to ensure the proper food and medication was given- it really gave us peace of mind. The only real downfall is that it's pricey. It's gone from $36 dollars per day to $52 in 2ish years. I also wish they did the "half day" rate for stays other than All Day Play. Bottom line is, I trust them with my dog. I wouldn't take her anywhere els... read more
Business response:
Hi Lauren, Thank you so much for taking time out of your day to give us a review. We absolutely love our treat loving Lola. She definitely brightens our days. Our favorite thing is that she will not move unless we give her what she wants. And we always give in. Thank you so much for sharing her with us. She is such a huge part of our Wag family, and we love her dearly. Best Regards, Maria Villalpando and The Santa Clara Team!
I was excited that they offered free daycare before our boarding stay and the cameras in deluxe suite were great so I could check in on my dogs. I had requested they also get a deluxe suite for their boarding stay and the employee at the counter said it was booked but will show as pending until I upload their vaccinations. They took good care of the dogs but there are a ton of dogs in all day play so it can be overwhelming. I picked them up and the employee who brought them out was awesome and was friendly even though one of... read more
Business response:
Hello Gabe Thank you so much for taking my call today, we are so grateful that you allowed us the opportunity to make things right. We appreciate you brining these concerns to us and allowing us to learn from it. We are super excited to have your fur babies stay with us here at Wag Hotels Santa Clara Best Regards, Arlene Garcia & the Santa Clara Wag Team
The people are amazing. They really care and make for sure your pet enjoys himself. They have chews for them. They have special ice cream sundae if you request. You can request a evening walk. The suites are just what my pup loved.
Business response:
Hello Vicky, Thank you so much for your kind words! We're thrilled to hear that you and your pup had such a positive experience with us. Our team truly cares about making sure every pet feels comfortable and has fun, and it's great to know that your pup enjoyed the chews, ice cream sundae, evening walks, and our suites! We appreciate you taking the time to share your feedback, and we look forward to welcoming you and your pup back for another great stay. Best regards, Maria Villalpando and The Santa Clara Team!
Frequently asked questions about Wag Hotels - Santa Clara
How is Wag Hotels - Santa Clara rated?
Wag Hotels - Santa Clara has a 4.8 star rating with 613 reviews.
When is Wag Hotels - Santa Clara open?
Wag Hotels - Santa Clara is closed now. It will open tomorrow at 9:00 a.m.